We have had such an amazing experience at Chico Pediatrics. Every single person we've interacted…read morewith has been kind, patient, caring, and thorough. They always make time to fit my daughter in when she needs to be seen, which as a parent means absolutely everything. Dr. Monica is truly incredible. Dr. Ahmed as well. They take the time to listen, never make us feel rushed, and genuinely care about their patients and families. It's so reassuring to know my daughter is in such compassionate and capable hands. I honestly cannot say enough positive things about this office. We have never had a bad experience here, and I am beyond grateful for the level of care they provide.

My husband is a physician and based on our experience with both the doctors and the office we would…read morestrongly warn new patients from this office. The doctors are highly reputable in the area, I believe primarily from a lack of options and also a lack of patient medical knowledge. When we called to make our appointment the office staff took out insurance and told us we were covered in network. We ended up changing to a different office because we felt little confidence in the ability of the doctors at this office. 7 months later fast forward I received a collection call for 1k+. They sent us to collection and claimed that we were not covered under their network. We have blue cross blue shield. It negative affected our credit and may affect our ability to buy a home. We paid the bill immediately however we're shocked that no one ever called or sent us a single email. Avoid this place.

I've gone with my newborn son twice which can't give a full on review but the employees were nice…read more The building clean. I liked how the nurse listened and took our worries into consideration.

Everything wAs great except for the ride girl who answered the phone today she's very ruderead more

Love him! Had him as my doctor, and he's now taking care of my babies. Sweet hardworking and…read morededicated doctor. I highly recommend him .

My children all saw Dr. Wood for years and after so many horrible doctors, he was a Godsend…read more Caring, committed to children, thorough and knowledgeable. Don't let his buzz cut and straight back fool you. He is a marshmallow inside. And his office staff are always friendly and helpful.

We absolutely love Dr Midha and staff. Office is very welcoming, they're always super polite and…read moresweet. So impressed with this practice, so grateful we are pediatric patients here.

I've been bringing my kids here for years. He quick, efficient, and to the point. Doesn't prescribe…read moreunneeded medication, either. Which seems to happen a lot these days.

Dr. Reeder seems like a very king and caring man. It was our first visit to him and he was very…read morenice and down to earth. He is also open to working with parents that have their children on alternative vaccine schedules, which for us is extremely important. We have been out right turned away from some offices that would not even accept our son as a patient since we are opting out of some vaccines and spacing others apart. Dr Reeder of course recommends following the CDC vaccine schedule as most doctors do, however it is refreshing to find a doctor that is open to our ideas and doesn't put us down for doing what we think is best for our son. Dr. Reeder met us in the waiting room, introduced himself, and shook our hands---very professional and overall a very nice man. He spent a lot of time talking with us and it is clear he loves kids too. Would recommend him based off our first experience with him.

Both my daughters have seen him starting in 1997 and 2001 as infants, he has always held kindness…read moreand respect for our personal opinions and guided us when needed. Always the best care! Now my girls are moving out of pediatric care and we will miss him.

Christina Carlton is an amazing pediatrician, she goes above and beyond. She has a great demeanor…read morewith the kids and can handle serious medical issues. I have been taking my daughter since she was a newborn and I have always been so impressed. Her whole staff is exceptional and the office is always clean.

We just moved here from a large city and I absolutely hate finding new doctors. There aren't a lot…read moreof options for a pediatrician in Susanville and Dr. Carlton is pretty much the only one. Unfortunately, there aren't a lot of written reviews either so that makes choosing a Doctor harder. I dont like the hassle of going to Reno for a good doctor and I am so relieved that Dr. Carlton is not only local but she is FANTASTIC! I brought in my 4 year old son and 1 year old daughter. The second we were called back to a room I knew I made a good choice in Pediatrician because the nurse Carrie was amazing. She was so fun! I could tell she loves her job and she is good at it sparkle shoes to stethoscope! Carrie seemed like she was born to work in Pediatrics. Doctor Carlton came in and she was great with both of my kids. She listened to all my concerns and answered all my questions. She also, talked to me about things without me asking which makes me feel like I am not just like everyone else that comes through the doors. My son wanted to keep telling her anything that popped into his busy mind. I appreciated her talking to my kids and not only to me. I had gone to a few other pediatricians before we moved here and I actually prefer Dr. Carlton and her staff in little ole Susanville to the big city! Dont let the lack of options deter you. Dr. Carlton's office really is a good choice if you ask me.

Dr. Hu has helped our son who had severe pediatric asthma, and continues to follow him with regular…read morevisits. When needed, we get in to see Dr. Hu on very short notice. Now our grandchildren see him and our adult daughters are also very happy with him and his office! We all consider Dr. Hu as part of the family, as he views our son and grandchildren as part of his.

We love dr. Hu! He is always available when we have urgent…read morematters come up. His team is kind, respectful, knowledgeable, and compassionate. I completely trust him with my son's health, he always has our best interests in mind.

Dr. Curtis was the pediatrician I used for both my sons when we lived in Grass Valley…read more I still remember the first time I was in his office. I had a baby in my lap and another on the way. In walked this giant of a man, and my son's eyes went wide. (His previous ped. had been tall with a scary booming voice!). Dr. Mike immediately knelt down to my son's eye level and spoke to him. I knew right away that I had made the right choice. From then on, I *loved* having Dr. Mike to call on, and he saw us for newborn care, immunizations, allergies, divorce stress, concerns about speech delays, and even post-care for stitches. In fact, of the things I regretted about moving away, losing him as our pediatrician was the biggest. I have partial hearing loss due to the over-prescription of antibiotics when I was a child, and when I discussed my concerns regarding over-medication with him, I found we agreed on the topic, as well as a great many others. I always felt comfortable discussing my concerns with him, and he treated the children as part of our whole family unit, taking into account interfamily relationships and stresses (like our divorce) on my sons' behavior and development. He never made me feel like I was wasting his time if I called with a question or concern. He was (when I left) one of the busiest pediatricians in Grass Valley,and with good reason in my opinion!

Dr. Curtis has been kind and insightful in the treatment of my children. He calmly assessed a…read morerecurrence of a potentially frightening bone condition in my son, got us a referral to Shriner's, and followed up with us. He's been a thoughtful, considered voice that has added to our family's understanding of ongoing health issues. We appreciate his input and value him as our pediatrician.

I have called over 12 times (in 3 weeks) trying to get referral info for my daughter. Nobody ever…read moreanswered the phone. I have left at least 5 messages & I have never received a call back. We will not be going back there!!

I normally have nothing but great experiences here with my son. We've been with NVIH for the past 4…read moreyears and the staff is always so sweet, professional, and timely. I recently called medical records to see if something was possible and left the call choked up because the service I received was just plain mean with a smile slapped on it for no reason at all. It was more disappointing than anything, as I'm not used to that sort of service from their staff. I didn't mind being told no, in my eyes, it didn't hurt to ask. It was the delivery I received in being told no. It's not what you say, it's how you say it.