Our daughter had an outstanding experience with LI Straight smiles! Appointments were always on…read moretime, the dental assistants & reception were always very nice. Dr. Mateer and the entire staff always made our daughter feel comfortable. I would recommend this office to everyone. We had a fantastic experience and impeccable service!!

The staff at Straight Smiles are very nice, knowledgeable, and really care about their patients…read more My son is a patient there, & he absolutely loves going. I would definitely recommend Straight Smiles to any parent for there son or daughter that is looking for a new dentist to go to.

I cracked a tooth during the pandemic and after suffering for 2 weeks I couldn't take it anymore. I…read morefound Dr. Hershkowitz because my regular dentist was closed. Long story short I had a lot of issues and needing a tooth removed, due to my previous dentists horrible work ...but! Dr.Hershkowitz walked me through everything step-by-step on what needs to be done (very very detailed and knowledgeable) He relieved me of my pain and stress & reassured me that everything will be okay. I'm a strong believer in "Everything happens for a reason" because I can finally say I've found the BEST DENTIST. (I'm now a forever patient!) The entire office staff is amazing and helpful.The moment you walk in the door, you are greeted and made to feel welcome. Even in strange & difficult times like these everyone was cautious and professional. If you have any anxiety about dental visits, ABD WANT THE JOB DONE RIGHT ...Dr. Hershkowitz is for you *Also they accept some insurance, big plus!

It was a nice experiebbnnce. the dr. . Was very pleasant with a friendly staff. very calm…read moreiviroment .I had done a rout canal and it was over in a half hour my first visit. I was very lucky to have found the drs office open when all the other dentist were closed .during this pendemic.very lucky to have found him

Called to schedule a consultation for a relative (he resides in the Caribbean) who needed a tooth…read morereimplant. Was told over the phone that he could come in to be seen for a free consultation. He went and came back stating he had a terrible experience. Apparently the dentist was very rude and condescending after he found out that it was just for a consultation. I must say that left a terrible impression on my relative and he was not pleased. Their customer service is very lacking

Unprofessional , liar and unethical he wants to rip out your good teeth to put in implants. That…read moreis all he cares about is money. NOTHING ElSE. He doesn't clean your teeth properly. Half ass the job. Why he doesn't have a dental hygienist? Cause he is a crook and don want to pay for one. The front desk staff is nice and professional. Please run far from this place. He will also use up all of your insurance for the year. Then want you to finance for implants $10,000. That you don't need.

We had the BEST experience for my son's very first dental appointment. As a mom, you never quite…read moreknow how that first visit will go -- but he did amazing. No tears, no fuss, just calm and cooperation the entire time. The dental hygienist and dentist were truly exceptional. They were so patient, gentle, and incredibly sweet with him. They spoke to him in a way that made him feel comfortable and safe, which made all the difference. You can tell they genuinely care about kids and know exactly how to make a first visit a positive one. The office itself was clean, modern, and very well maintained. The environment felt welcoming and organized, which immediately put me at ease as a parent. I'm so grateful his first dental experience was such a smooth and happy one. Highly recommend to any parents looking for a kind, professional, and child-friendly dental team.

Dr. Chin and her staff were very friendly, accommodating, and helpful. Everything was super clean…read moreand I loved that they provide an option of an ipad for the kids to watch while getting their teeth cleaned. Dr. Chin is so wonderful and patient with children and genuinely cares about them. My son LOVES this dental office so much. Highly recommended!

Dr Dara is a fantastic dentist. Both on bedside manner and skill. Easy to get an appointment.read more

Love this place and love love our Dr. Dara. She has been our kids main dentist since they turned 1!…read moreAnd we love her - both the parents and the kids. The only reason I gave them 4 stars instead of 5 is because they do not have emergency office hours or emergency on call. One of our kids had an emergency with 3 of her permanent teeth but we couldn't go to them as they were closed and had no emergency/on call number. And we ended up going to pediatric LIJ which did a so so job. And didn't have any of our kids dental history. Would love it if this practice began an on call/emergency number and hours.

We just had our first visit. My daughter needed to have cavities filled. Dr. Michaelis did a great…read morejob. He is very experienced and has a nice demeanor. Here is a photo while he was giving her novocaine. No crying and no flinching. It was so painless she took a selfie! Also, importantly all the CDC COVID-19 guidelines were observed. I felt very safe.

I've gone to Dr. Michaelis for 25 years and couldn't be happier. I travel from NYC to their office…read morebecause of the wonderful care I receive. Thanks for all you do, highly recommend!

Do not come here. Their front desk is ridiculously disrespectful. The first time we called, they…read moretold us they could give us a disk for my wisdom tooth scan, as I needed to take it to another dentist. They told us there were no extra fees (as our insurance wouldn't cover it) and there was a 10% credit card charge in person. After I had the scan, they told us we couldn't receive a disk. We asked why they told us different over the phone, and they denied any involvement. The next day we called asking to receive the scan however possible, and they told us they'd call us back but never returned the call. It was a holiday weekend, and we expressed urgency regarding this. We called later to further inquire until they put us directly on hold and then hung up after 15-20 minutes. We called after the long weekend, we called back to receive the scan, to which we received a singular screenshot of a 3D scan. This was unacceptable to my other dentist, and we demanded a way to view the scan in its entirety. In return they sent us an email with the same screenshot and a panoramic scan I also had there. Finally, I called and asked them to ask their boss who said he could give it to me, provided I was there with a thumb drive in hand within an hour. I had to drop everything to get my scan!

DO NOT COME HERE. They're sketchy about prices and billing and how much insurance is actually…read morecovering and the dentist is a very aggressive "Upseller" about dental work. I stopped coming to this location because they could be a bit cagey about what's going to be covered and always seemed really insistent that they do the work first and figure out what was covered after the fact I was offput but kept going for a while since at the end of every visit I paid out what I owed and according to them i was square. The event that actually convinced me to stop going was in 2021 when the dentist told me I needed braces and that my insurance "should" cover half of it. In fairness I have an open bite and DO need braces, however I also knew for a fact that they wouldn't be covered as that was one thing my HR rep mentioned specifically as not being covered. I remember the staff they sent in to discuss the cost with me REALLY tried to push it and kept mentioning that it was (It's been a while my numbers might be off.) $8000 but my insurance would cover half so it's REALLY $4000 and I had to remember that that would be spread out monthly over 2 years so REALLY it's $400/mo. The sale felt very aggressive and the general attitude felt like the goal was to get the metal in my mouth and THEN charge the insurance and figure out how much would be covered and charge me the rest after the fact. All good and well for them but i couldn't afford a known $4000 bill, let alone a surprise $8000 bill! And to be honest, i can't even afford the low ball $400/mo bill and, despite what they were saying, I was SURE it was gonna be $800/mo anyway since my insurance wouldn't cover that. I distinctly remember the doctor saying "yeah next time you come in we're gonna have to get you in braces" after I had ALREADY told them that it wouldn't be covered by my insurance and even as a monthly installment, even at the insurance covered price, it was not an expense I could afford. It really turned me off the way the doc tried to act like this was a decision being made FOR me and this was just gonna happen. So i just decided there wouldn't BE a next time to put the braces in and stopped going and let the whole thing go. My last visit was in March 2021. The reason I'm writing this review now in September 2022 is a SURPRISE $120 bill for fillings done in September/October of 2020! The office claims that though they cashed the checks from my insurance company 2 weeks after each visit they didn't notice the insurance was actually covering less than they claimed it was each time. And they just didn't notice until now. I ended up borrowing the money from a friend and just paying the surprise bill on card. But I keep thinking back to how hard they pushed braces and how they kept insisting insurance "Should" cover half of it, And how hard they seemed to be working to get the metal in my mouth before really being clear about the cost. Knowing how they handled the fillings bill I can only assume the braces would have gone the exact same way if I had just let myself get pressured into it! They would have put in the braces on the promise insurance is "Supposed" to cover half, done MONTHS, if not the whole 2 years of adjustments, getting the low checks but not recognizing that they were not being covered by insurance, gotten denied for 2 years and then popped up now in 2022 with a $5000 bill saying "Oh sorry turns out your insurance didn't cover 50% of it after all. But it's all done now so this is what you owe regardless. Covid ya know? Would you like us to do a monthly payment plan or send it to collections and destroy your credit?" Thank GOD I stopped going when I was turned off by how heavily they tried to push braces. ANYWAY regardless of their intentions you can't trust that the bills you get from here are ever the full amount of what you owe because they claim they don't actually compare what they got in the check from insurance to what the cost was until MONTHS (minimum 5 months since my last visit was 2021) OR YEARS (Since the bill was received 2 years after the first visit) after the fact. You may get a bill in the hundreds if you just had a few fillings but if you had extensive work done (Like brace or caps or a root canal) you could get a surprise bill in the thousands! "Covid" is not an acceptable excuse for having no idea what you patients owe you or what actually IS or ISN'T being covered.

I normally write reviews for restaurants and hotels, however Dr. MacCaro deserves my 200th review…read moreand a shout out from me. He is a loving and caring pediatric dentist. I wish he can accept adults like me. His office is kid oriented with 2 pinball machines, a beautiful fish tank, kid books and an open floor plan so the kids are not afraid being in an enclosed dentist office. How cool it is too play video games when he works on your teeth. I have never heard crying or screaming from any child in this office. He has a way with kids. He always explained what he plans to do with you. He never lies and earns trust from the kids. My kid is never afraid of dentist appointment and I wish I can do the same with my own. His appointment is always on time. Again, I wish he accept adult patients and I will be the first on line.

When I tell you that Dr. Maccaro is THE BEST in the business I can't express that enough. He's been…read moremy only dentist for my entire life and I will never go astray. I went once in my entire life for a cleaning at another office close to work one day and the difference was night and day. I got my braces from him and he's always taken care of me and always had the health of my teeth in mind with every decision and visit. To give him and his girls only 5 stars is an understatement. Santina is the sweetest person alive and always on top of everything, so so accommodating. With that said if you're looking for your children's teeth to be in the best care and hands, you will only find that with Dr. Maccaro and staff. Thank you guys for 20+ years of dental care and orthodontic work, couldn't be more grateful.