It has been years since we had an insurance agent who went to great effort to take care of us, make…read moreus feel like our business mattered, and seemed to care that we were comfortable and all questions answered. Stacy, in the St Augustine office accomplished this......as a first time client of Allstate, because of Stacy, I am totally impressed.

I've been with Allstate for over 20 years and Linda Ventura is, by far, the best agent I've ever…read morehad! She definitely goes over and beyond what's expected!

I highly recommend Dennis Holtz -agent-who knows his product lines and is able to continue looking…read morefor the "best" policy given your criteria. For me it was cost of home insurance without loss of coverage. I'm a teacher and we're the LOWEST paid teachers in the US! My previous company was hiking my cost by 31.5%!!! I could not absorb that. Dennis to the rescue. And, he's a nice guy who I enjoyed doing business with.

Thompson Baker doesn't make enough with their business or with their $15 per car weekend parking so…read morethey have to charge the handicapped to park as well. I pray the extra $15 they get from the handicapped will save them from bankruptcy.

The owner of this Brightway location goes above and beyond to satisfy her customers. She provides…read morecompetitive quotes and is willing to shop around to find the best possible rate. We have used Anastasia Ryan for years and will continue to use her for all of our insurance needs.--

Terrible customer service. Don't call back. Fails to follow simple instructions like "cancel my…read morepolicy" so you have to call the carrier directly. Avoid if you don't want to waste a ton of time calling and re-calling.

I am a snowbird staying in Florida during the winter months. Yesterday my car broke down about 12…read moremiles from where I am staying. I had forgotten my cell phone so a nice lady in the store called AAA for me. Unfortnatelyi the driver could not find me and did not show up. St Augustine AAA was close by so I walked down here and talked to the nicest lady named Robin. She recalled car service and used her cell phone for contact. After office hours she came and stayed with me until service arrived. I have never met such a kind and thoughtful person. Not only is she a great employee, she is a wonderful person. She definitely restored my faith in humanity! Thank you Robin and thank you AAA for having such a special employee! Kathy P

Needed Maps for our trip. Beckie J .did an Excellent job for us to plan our trip. Best service…read moreI've had in a long time in anything theses days. Ty for your patience and kindness. A++ Glad to be a AAA member because of her.

I was shopping for homeowners insurance and had a short interview with a representative at VyStar…read moreCredit Union. I was told a sales rep would be reaching out to me, but no one ever followed up. Since I never heard back from anyone, I ended up going with another company. Honestly, unbelievable customer service.

Shapiro Insurance Group was a LIFE SAVER! Our previous insurance company in Florida filed for…read morebankruptsy and I had to quickly find another insurer for our rental property. Mary Ann Bailey with Shapiro was able to insure the property at a reasonable rate very quickly. We feel very fortunate to have such a GREAT COMPANY taking care of us!

Working with Andrew Carle was an excellent experience. He walked us through every option for health…read moreinsurance with zero stress. His guidance was thorough, clear and tailored to our needs. Responsive and patient with all our questions, I feel he got us the best plan at a reasonable rate. Highly recommend him for his professionalism and attentiveness.

Very helpful. I was looking for home insurance which they do not do but recommended I contact…read moreThompson Baker which turned out well. Thx for the recommendation. When I need health insurance, I'll go to Bailey Group.

What a professional to do business with. Her patience and follow through are unmatched in today's…read moreworld. She shared great options that other agents didn't mention. Tyvm for your dedication to helping others!

From the owner: Hi, I'm Petrona, and I make insurance simple. I help families protect what matters most by…read morestripping away the confusing jargon and building coverage that actually fits their lives. I don't just sell insurance; I build relationships on trust and transparency. Whether you need help navigating Medicare transitions, Sorting thru the Health Marketplace or finding the right Life Insurance to secure your family's future, I'm here to take the guess work out of your coverage. Don't guess about your future—Call Petrona!