The mistreatment and disrespect my mother and I received at Cox's office this morning was an…read moreabsolutely disgusting experience. She has been his patient for a few years so I already knew her past trauma with them. I am mom's caregiver. She is elderly and wears dentures. Cox fitted her about 3 years ago but it took 4 tries over the course of 6 months to get it right. Mom was in constant pain from sores because the denture didn't fit right. The sores had to heal so she couldn't wear the teeth at all between the multiple mis-fittings, and wasn't able to eat solid food. She dropped weight as a result and having no teeth affected her self-esteem, so it was a difficult and stressful time for her. Finally Cox got them fitted right and all was well until a recent cleaning when they insisted she needed them adjusted because she lost weight. Mom did not request this and even told them the dentures were comfortable. She was apprehensive and didn't want to risk it or go without teeth, but Cox's office persisted. They called our house and left messages for weeks, promising everything would be fine. Mom finally consented after many times saying no and telling them she was worried. They made the adjustments and she described to Cox how one side felt higher, but was ignored and they sent her home saying if you need anything just call. When she chewed, the edge of the denture was sharp and cut her. I found her in pain on the sofa holding the side of her face and her denture had blood on it from the cut, and she couldn't finish her meal. I went to Cox's website to make an appointment and indicated an emergency, stating details about the sore and needing to be seen right away. Mom couldn't sleep last night for being upset and in pain. Before daylight she woke me up that she was in A-fib for 1 hour. We went to urgent care and the doc confirmed the main cause for this A-fib episode was her stress and anxiety from this situation. He said there is a bad ulcer in her mouth and told us to go to Cox and tell him HE said to fix the problem NOW. Those were the doctor's words verbatim. We got home at 10:30 a.m. and expected Cox's office to have called about the appointment but nope. So I called and explained how mom's denture caused an ulcer and that Dr. G** was sending mom to them today to have the denture fixed. When we got there mom sweetly explained the entire situation to the receptionist who said she was putting the notes on mom's chart. Then mom sweetly explained it to the hygienist and asked for something to put on the sore like Orajel but the hygienist didn't acknowledge mom's request and showed NO empathy or compassion. When Cox came in, he first asked mom if she slept in the denture and mom said no, that she was trying to eat. He said, "You never want to sleep in them, make sure you take them out before bed." I confirmed to him "She takes them out before bed but she wasn't able to sleep last night at all. This happened when she was eating, she says she felt something sharp back there cutting her." He ignored me and started grinding the denture, telling mom there was nothing sharp on it, that maybe she had just felt a pinch, that he only sees a tiny sore, and talked about how all of this is perfectly normal anytime you get an adjustment. Completely dismissive. I told him we didn't understand why she needed an adjustment and how it brought on anxiety and trauma for her to the point she had a life-threatening emergency. As a healthcare provider he needed to know of her past trauma and how she had been scared to do this adjustment when Cox became furious at me and snapped "Do you think I just do this out of the kindness of my heart?" He defensively said he had nothing to do with her A-fib and took his mask down from his face, visibly very angry at me, berating me right over my mom's head as she laid there in pain and with a heart condition. He told me to "get out" and waved his arm. I said "She told me you guys have been nice to her and I appreciate that but I don't want her to come here anymore after all of this." And Cox said, "Neither do I" and he got up and totally left my mom laying down there helpless. Then the hygienist handed me the denture and I said "My mom is your patient and is your priority so you need to fix this (the denture)." She smirked and said with sarcasm, "We're done, bye" and she left too, and we could hear them down the hall laughing while we sat there in tears for this awful day. While I was in the bathroom, my mom found Cox and crew and they had the nerve to tell her they were offended by me and thought I was accusing them of causing her A-fib. She had to explain it all over again to them and then they acted happy and finished her denture. How dare they dispose of her like that and try to get sympathy from her that they were offended, instead of focusing on how to keep her safe and healthy.

Very good Dentist and friendly staff that really cares l highly recommended him he's fixing aspen…read moredental's mistakes for me.

The most impressive dental office that I have ever experienced. Absolute state of the art…read moreequipment. Staff, including Dr. Fish, make what could be a grueling ordeal, an educational experience. Try it, you won't regret it.

Dr. Fish and his staff are kind, caring and professional people. My regular dentist recommended…read moreDr. Fish for my implants needs. This practice is top notch along with state of the art equipment. If you need implants, this is the dentist you need to visit. Dawn A Hickory NC

Dr Link is a highly skilled and a very knowledgeable dentist. Great fellow…read more The dental assistants and hygienists are wonderful and professional. Nice folks! Highly recommended!

Always a great experience. The staff are all very professional and personable. My appointment is…read morealways taken in a timely manner. They have always done a great job!

My husband and I both have Dr. Allport and we love him. He…read morehas always been wonderful and funny with us. Couldn't ask for a better Doctor.

I was his patient for years and he's fine as long as you have no medical problem. I prepped for a…read morecolonoscopy 3 different times and was never clean enough. I had consistent constipation. I could NEVER see Dr Allport in his office. All contact was through the portal. I would have to wait for days to get an answer. Dr. Allport leaves his PA in charge of his office, I guess he's only interested in doing procedures because that's where the money is. I finally saw his PA in the office and he was useless. He told me something that I knew wasn't true and he wasn't willing to hear anything different. I was suffering. I finally got a new Dr who actually saw me in person and within 1 visit I was fixed. He scheduled me for a colonoscopy and this time approached it completely differently. I had a different prep. and it worked. My new Drs office had to keep calling Allport's office trying to get my records transferred to them. they finally did but after all that, 2 days before my test with my new Dr. Allports office called me trying to schedule the 4th colonoscopy with them within a 12-month period! I even after my records were transferred and I told them I did not need their services anymore. that's how efficient that office is and how well they communicate. I had my 4th colonoscopy on Friday with my new Dr and everything went fine. I had 4 polyps removed. Dr Allport was fine as long as I didn't have a problem but as soon as I did, I was abandoned.

Dr. Verhelle performed a root canal and it was not painful and I recommend him highly. He is very…read moregood.

The assistants who were "testing" my tooth that was to get the root canal seemed to be learning as…read morethey went. Having had a another root canal before, I was expecting to have the tooth tapped and tested with cold water. But I was stunned when they put scalding water on the tooth but she missed and the water hit my back gum. Then she gave me a rod and asked me to hold it and said she would tap the tooth to run a charge from a battery through the tooth. When I felt the pain I was to drop the rod. That seemed really odd and left me feeling they were very incompetent. The assistants went to get Verhelle and he was very rude ... accusing me of acting like I knew more than he did. No one had explained the process for the electric charge. I walked out without any further work being done on my tooth even though I was charged more than $200. I've talked with several dentists since then who said they have never heard of that procedure and those who have heard of the procedure don't know anyone who practices it.

The reception here is polite and professional. They always answer any questions I have about my…read moreinsurance benefits. The nurses always answer any questions I have about the service they provide. The doctor I currently see is Dr. Hemby and she is a good doctor. I feel like I can easily talk to her and tell her any problems I am having. I have seen other doctors here as well when she is not available and they are all very nice as well. I recommend this doctors office. I have not had any issues being a patient at this office.

I liked my physician but the rest was a mess. They would schedule you for labs but when you went in…read morethe lab in the office had no record of the order. The scheduled me for consultants which I had specifically declined. If you are late for appoints or miss you are in danger of being fired from the practice.

I was very satisfied with my treatment at CCP until Dr. cam, A male dr. Walked in while I was…read morehaving an ultrasound on my hip area. I told him to get out, and he did not. When he walked away I heard him say, "It's nothing I haven't seen before, Teresa". I thought he was very unprofessional and rude. I have healed from childhood abuse and this sort of behavior is very triggering for an abuse survivor. I will not return to this practice!

Friendly and helpful staff! They definitely took the time to listen and ask questions regarding why…read moreI was there. In my case, I wanted more of a chiropractic experience: back & neck cracking, cupping, pain relief, etc! Instead; I was given "tens-unit therapy" for 15 minutes (tens unit pad on my back, sitting in office lounge) & 10 minutes of "red light therapy" (laying under a red light, on a massage table face down). This is a wonderful practice and has helped many people; continuing to expand their studies and skills including weight loss therapy, etc... I, personally, just did not feel this was the experience I needed when seeking chiropractic assistance. But recommended, if looking for alternatives to cracking/chiropractic treatments!

Dr. Scott Polster is my PCP. You won't find another doctor that is more thorough and caring as…read morehim. He has taken care of me and my husband for many years. When you have a scheduled physical, Dr. Polster has done his homework the night before and will have all his paperwork and questions buttoned up before you walk in the door. I also like that he tries his best to keep your appointments on time. Dawn A Hickory NC

I have been seeing Dr. Glenn for over 25 years. He is knowledgeable and always takes time to…read morediscuss issues and concerns. I never feel that he is rushing to get to another patient. The practice even has a doctor on premise on Saturdays. The rare occasions that Dr. Glenn was not in the office I had other doctors in the practice take care of me and were quite good. The nursing staff is also very personable and caring.