We were booked at 12:30 for a consultation with Dr. Brown for wisdom teeth removal. We were told we…read morewould have to wait because everyone was at lunch. At 1:30 their were called back. She took her mother & a good friend back with her because she is autistic and has selective mutism so often needs someone to speak for her when she can't. Dr. Brown began immediately berating her for not having her wisdom teeth removed earlier in her life. She asked if someone could be with her when the IV was inserted because she was scared. He said, no. She got scared & nervous and of course her mutism kicked in as a panic attack happened. He had a God-like attitude telling them she would get tumors and die. He stated he was the only oral surgeon in NC and if they went elsewhere it would cost them $3,000! In the end HE canceled their surgery! The entire appt was appalling for a person who is disabled with special needs. However, I was in the car waiting and when this young adult came out trembling, crying, sobbing and having a panic attack I realized someone needed to educate him on persons with autism. So I went back in and quietly asked to speak to the dentist. I noted I was not going to cause trouble I simply wanted to have a conversation with him. I was finally allowed back into the treatment area but Dr. Brown immediately started trying to intimidate me. He would not discuss the situation, asked me to leave his premises and threatened to have me arrested. I suggested he call the police so we could work it out. As I went back out in the waiting room he followed me so I stated my thoughts angrily and loudly enough that those waiting knew he had berated and belittled a disabled person who has autism. He followed me outside the building, videoing me with his phone, tried to get the passenger to open their door and videoed my tag. I waited until the police arrived, told my side of the story and left. Be aware if you have dental fear, PTSD, special needs or someone with autism. He has no patience, no understanding and is the most arrogant professional I have ever met! I would NEVER recommend him to anyone.

Dr Brown is the single most condescending, misogynistic doctor/dentist I have encountered. First…read morewith a disabled young man who I'm the guardian of. He frightened him with his method of speaking to him. He refused to address the primary care giver for basic information that she had, instead asking me for the info even though I explained REPEATEDLY that I did not provide the care and so I did not have the answers. When he did speak to her, he spoke down to her. Additionally, my daughter had him for her wisdom teeth removal. She had been referred by her dentist. (If I had known she was going there, I would have helped her search for another oral surgeon.) He treated her as a second class citizen, talking down to her and berating her for not getting her wisdom teeth removed sooner (which her regular dentist didn't recommend at the time). I could go on, but suffice to say that it is an absolute shame that this person is working with people of less means and with disabilities as he treats them horrifically.

Long wait times in noisy waiting room. Biggest problem is adding procedures without clarifying cost…read moreand coverage. Condenscending attitude from front desk staff when unfair billing practices are brought up.

State of the art facility, over 50 years combined experience, virtually painless procedures, great…read morechairside manners, especially Dr. Rodriguez. Dr. Sharon Foreman does all the pediatric dentistry there, and she's wonderful with kids. The office provides all the phases of family and cosmetic dentistry. I have recommended this office to all my friends and family.

Dr Link is a highly skilled and a very knowledgeable dentist. Great fellow…read more The dental assistants and hygienists are wonderful and professional. Nice folks! Highly recommended!

Always a great experience. The staff are all very professional and personable. My appointment is…read morealways taken in a timely manner. They have always done a great job!

Greenway Dental in Morganton, NC did excellent work on me and treated me well. I had a back tooth…read morechip slightly that Dr. Clontz in Valdese would not repair with a filling. He stated I needed a crown for close to $1000. I did not have that kind of money. Thanks to Dr. Clontz the chip did get larger. I had to have medical treatment for 1/2 a year that prevented me from going to another dentist due to a low immune system w/ treatment in 2015. I did get a dentist in hickory to help me with the tooth in 2016 for under $50. It lasted a few years. Same situation in 2021.....Greenway took care of the tooth for me. Thank you to the Dentists that do all they can for a far price!!!

Very nice people. . . So I'm not talking badly about the people here but traumatizing experience…read morejust getting a filling. I used to go to Dr Silvers in marion and get fillings all the time and I never felt a thing.. (whom I'm going to go back to and he is even in network unlike greenway dental) I paid 140 some dollars for a filling on my back tooth and they didn't numb me enough the first or second time. I have a high pain tolerance and when your paying customer/patient tells you that you should numb them more, you should. I will never come back here again. You'd think if you have to pay for something it'd be better but No. I should not be able to be understood right now (this is minutes after walking out of the building in the parking lot) but everyone can clearly understand what I'm saying and that's proof right there I did not receive adequate numbing. When you walk out of a establishment shaking scared that's really sad. Oh and a dentist is supposed to hold ur tongue back if it isnt in the right position for him to finish his filling or his assistant should, well he gets almost finished with my filling and says "her tongue is going everywhere that's a bad one and starts all over again!!!" Blames me for his mistake. Rude! Never going back.

They mistreat patients and very rude. We came for an appointment and they treated us unkind, rude…read moreand not according to professional standards.​

I realize that all people do not have the same experiences. I have found the staff very…read moreprofessional and caring. If they offer me a service I can not afford or do not want they do not try to coerce me. I just had to reschedule an appointment and I don't have to wait another 3 months to get service.

If you are disabled, please do not bother. They are not following the Americans with disabilities…read moreact, showing one ounce of compassion, empathy, or more at least with me including the dentist himself. I now fear the dentist and more cause of him and his staff.

I have been going to Dr. Magnotta for 7 yrs. now and I find his skill, judgment and dental work…read moreexceptional. He explains everything in an understandable way and allows time for my questions and then answers in an unhurried manner. He truly cares about giving the best dental care he can to this patient. Cannot speak for others. He exhibits compassion and patience throughout a procedure. I do hope he doesn't leave Morganton NC. Clydia Jackson

Totally dishonest office. In my opinion they are ripping people off! I went in with eye vision…read moreinsurance pays 100% of my visit. They ended up billing my medical insurance and made me pay $100 copay for nothing. They are running a hidden cost game. I'll be transferring to greystone in Hickory.

I have had two surgeries plus 2 cataract surgeries. All the doctors are very caring. The staff is…read morevery professional and efficient.

absolutely amazing! Dr Gragg is very caring and takes the time to explain each step. My daughter…read moreloves going in for her check ups. very thankful for her and the staff for being so caring and kind!

I usually don't write reviews but wanted to share a great experience. My father was a dentist in…read moreMorganton for many years (the late Dr. Farrar, DDS). Dad got to know Dr. Gragg very well and was always impressed by her knowledge of orthodontics, work ethic and energetic personality. Recently when my son needed orthodontic work, we chose Dr. Gragg and couldn't be happier with our choice. Growing up around dentistry all my life, I had WAY too many questions that she patiently answered with as much detail as I needed while keeping it on a level I could understand. Some of my impressions: From the moment you walk in, they keep a fun and exciting yet professional atmosphere; Up-to-date equipment - I had prepared my son for those goopy impressions, but those have been replaced with an intraoral scanner. They just run it over the surface of the teeth while you watch it on a monitor (COOL). Then a 3-D printer prints a model you can take home (VERY COOL); The latest digital X-ray machine that virtually eliminates radiation exposure; Impressive sterilization protocol - from chairside to the autoclaves (sterilization machines); Through our discussions, Dr. Gragg has a real passion for current orthodontic education; Very informative of options and orthodontic techniques (Invisalign, no bands around teeth, smooth brackets, etc.); a unique incentive program to help the kids maintain good hygiene. It is rare to find a dental office with a combination of positive excitement and a caring professional experience, but we definitely found it with Gragg Orthodontics.