Drove 30 mins for my appointment and took a half day. Confirmed my appointment and when I got there…read morethe office was closed. Never got a noticed that my appointment was canceled or needed to be rescheduled. Extremely unprofessional and disappointed

Dr. Chaudhari caught my mom's cancer early on and didn't ignore her symptoms even when my mom was…read moredown playing her abdominal pain. I never feel rushed with her and she's explains everything so well. I'll be going to her for as long as she practices!

Walked in yesterday. 2 not 3 at counter. Same as 2 years ago. Nobody looked up and said Hello, or…read moreHi or welcome or anything. Completely un acknowledeged. Even spoke up..good morning...hello...welcome...and nobody would look up. Va is totally wasted employees. Their employees are the ones who Methodist, Memorial Hermann ect dont hire. Nuff said.

Dr T's nurse very condescending to patients. Prescription from oncologist at Methodist prescribed…read more30 day prescription for blood thinner, Dr T called in a two week supply. Half of what was needed. I do not recommend her or her nurse.

My 8 year old was running a temp and crying that his head was hurting. I called ahead to check on…read morethe wait. The front desk said not at the time but "can't make any promises." This makes sense but didn't seem like a professional or courteous way to share this information. Since I lived 5 mins away, I decided to take my chances. My husband carries my son in. Two people were sitting in the front, laughing and chatting. They did not seem concerned or a place where they take care of "urgent" matters. I gave my insurance and they told me to complete the 10 page questionnaire online. It took some time for me to load it, after connecting to internet, when I got to the last page, an error page loaded. I felt hopeless with my kid crying. My husband tried again from his phone and thankfully was successful. We were seen after 25 min. Which isn't too bad but I felt frustrated considering the login issues and hearing the front desk folks laughing while my baby was in pain. My son got seen but I can't comment on the care received since they didn't allow both parents in the urgent care room. I know that memorial Herman urgent care allows both parents and seem to show more urgent like caring behaviors.

We live in Sugar Land, Texas and during hurricane Beryl my family was concerned that I was "off."…read more They contacted our PCP and told him my symptoms (fell, forgetting things, & not making sane decisions. I was taken to Methodist ER where they did an MRI on my head. Unfortunately the MRI revealed I had a brain tumor that needed to be removed asap. The entire city was without power but Methodist has generators and was able to provide excellent care & customer service through the entire hurricane. My surgery was postponed several times because they needed 100 percent power before they could safely remove my tumor. The nurses in the ICU are excellent. One sang to me every night, one joked that my pain meds were margaritas, and after I had been in the hospital almost a week and still had not gone BM , the next nurse climbed on top Of my bed, hugged me, and said not to be scared. She reminded me after having a child nothing that came out of my body was too painful or too embarrassing. She promised to stay with me & help me when I was ready. The anesthesiologist was excellent as well. Although going to the hospital is never fun, my experience was very positive. Dr. Lau is excellent and made me feel heard. I really hated the hospital robes and life was torture til I got my comfy 32 degree pajamas & my pillow. The robes have metal snaps & can't be worn while doing an MRI. They also tiir two tones together. One on the front & one on the back. I think I gave everyone on my floor a peep show. So embarrassing. If you're visiting someone in this hospital I highly recommend bringing them some comfy pajamas, underwear, & fleece blanket. It gets cold at night & the blanket is a game changer. Being in the hospital during Beryl was actually a good thing. We never lost power & they had food. I was on a low carb diet so trying to find something i could eat that had flavor was a challenge. Maybe bring some mio or crystal light too! The location is wonderful because there are lots of restaurants in town center. Overall I give them 5 stars with the exception of the hospital robes & exceptional nurses!

The staff are so friendly, they made everything easy and straight forward. Very efficient and great…read morecommunications. Sarah is the best, my vain is hard to be found, in the past it normally took 3 to 4 nurses to find the vain before IV, she did only one shot and found it.. very impressive. This facility is highly recommended.

My friend had lower right abdomen pain and asked me to take her to the ER…read more Twas around 11 pm by the time when we got there and the front desk gave us a quick form to fill out and within 10 mins my friend was able to be in the room. A nurse came right away and did the medical chart so as a doctor as well. After brief examination, they run a CT scan and they did the preparation on her. I wasn't there for the all time but it was quite smooth transaction over all! Good experience!

I've worked out at the main campus as well as out in Sugarland, but I have to say the land of sugar…read moreis very sweet as we are a center and thus a smaller close knit family here. In every department from lab, to radiation, to med onc/surg onc, rehab, pharmacy, you'll find some of the nicest most helpful people. As a survivor and as a therapist I would refer family, friends, and even myself here. Finding the center can be a bit tricky but if you just follow the directions to St Lukes Hospital off Lakepointe Pkwy., MD Anderson is attached to the hospital and the entrance is to the right of the hospital's main entrance. There are handicap parking spots in front of the entrance and a big parking lot as well as a parking garage (all free).

On my fathers last day of treatment we were excited to see him ring the bell after all he has been…read morethrough. When we got there they kicked us out "due to covid" but it was in such a tacky and insensitive manner. As my dad began to ring the bell the security guard stopped him mid ring and said we had to leave. It was only 2 of us! I am just appalled at the delivery as the security guard was very forceful and rude. I am just in shock and wish that I could've gotten to experience that moment with him. It was sad having to watch from the outside as all of the doctors and nurses cheered him on. He wanted his family there for that beautiful moment, not strangers.

GREAT doctor, staff, facility and service! I couldn't be happier with my experience and as a…read moremedical professional myself I don't have any suggestions for improvement except "keep doing what you're doing". I had to have a basal cell carcinoma removed and selected Dr. Schulze due to his outstanding reputation even though the practice was not in network for me--I consider the extra cost as money well-spent when it's an issue of cancer removal. The office was able to get me an appointment fairly quickly despite their Covid precautions limiting available times. Dr. Schulze is obviously very concerned about his patients and is very meticulous in his profession. He was very easy to talk with, was not rushed, provided a comprehensive explanation of the planned procedure, as well as any options. The procedure itself went like clockwork. I arrived 5-10 minutes before my scheduled time, was greeted by the friendly staff, and was brought back to a clean and comfortable room right on time. Dr. Schulze's awesome and friendly assistant Madison happily explained the plan again and gave the opportunity for any questions. The procedure itself was essentially painless. That's how good Dr. Schulze is. He removed the lesion and I relaxed in the reclining chair while he made sure it was a clean and total removal (which it was). He then discussed options about what to do with the small residual divot. He ended up doing a straight line closure that couldn't have been done better by any Plastic Surgeon (trust me, I have plenty of experience seeing good suturing and bad suturing). It was really a masterful closure. In short, Dr. Schulze would be my first (and strongly-encouraged) recommendation to any of my family or friends that would need his services. It was really a perfect medical encounter.

Nobody likes to get sick on the weekends but if you do Next Level Urgent care is the best. After…read moretraveling I was not feeling well so I went to Next Level. Since I had checked in online and reserved an appointment I walked in quickly after paying. They came in took my temperature and blood pressure. They asked what my symptoms were. Then they tested for Covid and the flu. Waited the 15 minutes to get the results. Then the PA ask what pharmacy I used and we discussed my treatment plan. Every one here was nice and listened to me as I hate being sick.

I had care that was appropriate for my symptoms and the initial in house office testing was…read moreappropriate. My complaint is that when I was called with culture results the person read me results from last year. And I did not realize until I could not get them in writing. The results were still pending with the lab. This has created a possible antibiotic error.

Excellent physician, & top notch staff! Being a first time…read morepain management patient I had no clue what to expect. From the first time I called to establish my profile and appointment the staff was extremely helpful and informative. They promptly explained the New Patient process, and assisted me with setting my first appointment. Dr. Fahed was receptive to my concerns, answered my questions and took the time to explain my condition and treatment options. The doctor & staff is aware and cognizant of pain being a subjective scale and that no two people experience pain the same. I would highly recommend this Pain Management practice to anyone seeking a skilled and compassionate provider.

Dr. Sam Fahed is one of the best pain doctors. He listens to the issues I have and works out a pain…read moremanagement plan with me. He takes the time to explain what is going on and makes me understand. He also has a great sense of humor. I'm so happy to have finally found a great doctor.