To be fair: the construction on our deck is now complete and it looks great and I think it was…read morewell built. The issue with Mark is his lack of communication. The job, which was supposed to take a day and a half ran to almost two weeks due to one delay after another (including multiple instances of not having the right materials delivered at the right time). At no point during this process did Mark communicate with us. We were always calling and texting; most of the time getting no response. The lack of customer service and communication was extreme and I would never use him again nor would I recommend him to anyone.

We recently decided that our deck, which was original to the house (built in 1993), needed to be…read morereplaced after it was getting overly creaky and unstable. We met with several top deck builders to get estimates and design quotes. We were impressed with all of them, but Infinite Decks was the only one who was willing to figure out a design issue in order to bring it up to code. By far, this made them the best design. When it came to installation, I was continually impressed with the high quality materials and design. The new drilled pier post foundations are fantastic and they make my old footers look like childs play. Several times we had to make adjustments on the fly and they were always very accommodating and responsive, which is very important to me. They really did an awesome job all around and have even been responsive and helpful POST job finish, which is also refreshing to see, as some folks forget about you once the work is done. We absolutely love our new deck and expect that it will likely outlast us!

Great experience. Super high quality products and great customer service. They even got back to me…read moreon Thanksgiving, and sent replacement parts at no cost.

Absolutely love their fence. Had it shipped out to Los Angeles and have the best fence in the…read moreneighborhood. The fence was high quality and very simple to maintain.... customer service was outstanding through emails and phone calls. Was hesitant about ordering online because I run a construction company where the demand is for high quality product. Can't recommend enough

Jon and his crew built our deck in Prior Lake. The deck is absolutely beautiful. They did a…read morewonderful job. Everything went as scheduled. I would highly recommend this company!

From the owner: We specialize in new maintenance free decks and strive to maintain a 5 Star rating with every…read morecustomer. We are a very responsive company that won’t leave you hanging when you have questions before during and even after your project has been completed.

I had been thinking of a deck rebuild for a couple of years. Our cedar deck was showing its age,…read moreand I was concerned about structural integrity so I started talking to contractors in late November as I wanted to get it done in time for spring. My first question was about ownership-I wanted to AVOID the all too common Venture-backed firm, preferring to use someone local. I talked to 3 companies that came up in my google search and frankly didn't expect the winner to be these guys (don't like the dumb name). one dropped out after a site visit and another ghosted me never providing a follow up. To be fair this was going on in late December. In contrast, Chad from Ugly Deck came out the next day to discuss the project and provided a very detailed quote for the work. Before we finalized things we visited their show room in shakopee to look at styles, colors and features. Chad even called me the next day after major knee surgery to follow-up! Now that's commitment. We were planning on an April 1 start but because of the stretch of nice weather, they called asking to start in mid February. I learned that they have certain core (highly experienced) staff employed year round so I'd be getting their two best, Jason and Pat plus 2 more guys on the project. The demolition and reconstruction took around 8 days in total and the crew showed up promptly and began work every day at 7:30. I was really impressed with their skill, workmanship and attention to detail. All 4 guys kept things moving despite rain, sleet, snow and cold. I just can say enough about their abilities and work ethic. They also kept the work site picked up and gates closed to keep the dog in. While the cost for the all new composite deck with snazzy aluminum railings wasn't cheap, I'm really glad we opted to go with them. I'd definitely recommend them looking to have a deck built or redone. Can't wait for deck season.

Wow - absolutely incredible work. Completely satisfied. We had a relatively small project and I…read morebid this out with 4 companies. 1 wouldn't even engage, and 2 others came back with much higher estimates. I went with Ugly Deck as I noticed in reviews that quality was never in question. Anyway, these guys delivered. Exceeded expectations and did it sooner than I expected. Scott S was helpful and flexible with design and Jason and crew did an incredible job on site. Highly recommend! 1) Estimate and Design: A+ 2) Communication and Scheduling: A+ 3) Installation, professionalism and quality: A+ 4) Price: A (only A+ if free ;)

We bought cedar fencing supplies and 10 ft steel fence posts, as well as rented the post driver so…read morewe didn't have to dig a ton of holes and concrete in. They have a plethora of options for posts, cedar supplies, vinyl, anything you need for a fence and deck- all at great quality and super well priced. Max helped us load our truck and trailer up, and he has helped us a ton on our fence for ideas and tips. Overall, I have no negative feedback to give to Ridgeline, you can't get this quality, customer service, and price from anywhere else. Can't recommend them enough. The twin cities are lucky to have you!

The crew showed up and immediately got to work. They don't mess around, they busted out 300 feet of…read moreoverlapping picket privacy fence in about 8 hours. Max takes control and gets it done. Totally satisfied with our awesome fence, this company rocks.