We have been going to this dentists for quite a few years now…read more A few years back there was a change of dentist, the layout was changed and modernised to change the whole look and feel of the place. Since I work about 30 miles from home I need to have late appointments. The receptionist and dentist realise that and always ensure that this is never an issue. ( There is quite a few others in the same situation) At my last visit I turned up early and since the dentist was quiet at the time (not often that happens) I managed to get my checkup done early. The annoying thing about the practice is constantly being asked to clarify your details every visit and the NHS text messages which remind you of the day of the appointment but not the time.

This business is a joke I went in for treatment I had an appointment witch I went to where I had…read moreX-rays took from them they were going to get me back in I wasn't gave an appointment was just told that he will call me when he has time to do it now I have been waiting so long I ended up with aninfection they told the only emergency appointment they have was 3 weeks away when I said I just want my funding back and I will go els where They told me to hold on then they called me back to tell me that there was a cancellation for tomorrow witch I also went to and now they are blaming me for there lack of information wouldn't even take my dog there run by idiots yous could have at least herd me out but too stuck up there own arse !

Having just completed six weeks of treatment that included two extractions (one of which was a bit…read morecomplex) and a few deep fillings I must conclude that the author of the previous negative review is either a lunatic or has most definitely not visited the same practice I have. I found the reception staff very pleasant and friendly and accommodating. Being debilitatingly terrified of the dentist from a young age it was to my immediate relief that the dentist I saw, Lisa, and her assistant, Emma, were both very friendly and professional and quickly put me at ease. At each step of my treatment I was made aware of what was happening, and why, what I could expect as a result of the procedures and what the plan was for future treatments. At the end if my treatment they have undoubtably won my trust and earned my respect for their professionalism, competence and excellent attitude and care and attention to detail. Suffice to say I have no fear or apprehensions of any future visits to this dentist. At no point during any of my treatments did the dentist rush on with the work when I advised her the area was not completely numb. Instead, more anaesthetic was administered (I typically require a larger dose due to thicker jaw bones) and time was given for it to take effect before she carefully checked the area was numbed completely before continuing. Aside from the usual soreness that can follow extraction of molar teeth I felt no pain during the process and must remark at the speed and efficiency with which the painless treatment was carried out. I honestly cannot recommend them highly enough. Perhaps the previous author has had a negative experience with a dentist/receptionist at this practice that is no longer in their employ but the description of the people and experience s/he describes are not befitting of the warm, friendly people and comfortable, pain (and fear) frees experience I have had at this practice. +1 very satisfied customer

From the owner: Well established practice registering new NHS and PRIVATE patients now, call in or telephone to…read morearrange an appointment. Our friendly reception staff will help you with any enquiries you may have. We look forward to welcoming you to our practice.