I'm 100% convinced this branch in Belleville, Ontario is rife with sexism and other systemic forms…read moreof discrimination, including racism. It's not a gender, nor race balanced workplace. It's all old white women working there. A woman employee at the front door was rude to me. I had to sanitize my hands at the front door - bank policy. She demanded why I was here. I wanted to see a teller. She barked at me "Get in line". I suspect her hostility is discrimination against men dressed in shorts and a hoody. I could see other clients dressed in business clothes. The teller, another women was not friendly at all - very cold and callous. It was horrible. They're nasty and don't tell you why they're behaving so towards you. So, it all points to discrimination.

I had been with rbc for 7 years and lost my bank card once. I went in with my drivers license, and…read moresin card to ask for a new bank card. The teller started questioning me. I told her I had lost my entire wallet, my dad had just died, and i just need to pay my rent. She went to talk to someone in a room and came out and asked me to sign a piece of paper. She told me I;d have to talk to another women. This Lady tried to tell me my account was being compromised and would be on hold for 10 days and investigated. I begged her that i was the right person that i would come back right away with every document I kept for the last 7 years. She maliciously locked my account for absolutely no reason. In a time of depression this women put me over the edge, ruined my job, ruined my living situation and my mental health. The day this atrocious women realized i WAS the right person and my account was back. The teller i spoke to was so confused and apologized to me for them locking my account. The women came out and told me everything that was compromised was repaid. There was NOTHING done with my account. to this day I wish this women get everything she deserves, she is competely i ncompetent, and a disgusting human being. I had to go to td they opened an account for me right away so i could get my money i was working for to pay my rent. They give me a bank card with no question. Their tellers are all super nice. Unlike RBC they were all rude and very personal every singe time i needed something.

I needed to withdraw some cash. As luck would have it, while at Quinte Mall, I spotted this…read moreScotiabank, which is what I needed. It is a full-service branch. However, seeing that I was there on a Sunday, the branch was closed. Don't fret, though. The ABMs were available. There are two entrances. The branch entrance in the mall was closed. The other door by the main mall entrance was available, which leads you to the ABMs. There are at least four ABMs. I didn't look closely to my right, as there was a couple standing there. Anyways, I had no problem withdrawing cash and was good to go. The ABM side was clean. If you are depositing a cheque or cash, you still need an envelope to complete your transaction at any ABM here. (312)

Very upset with this place for taking triple the amount of insurance out of my sisters bank…read moreaccount. The broker is very hard to get in touch with as she was trying for over a week with no response and then they took a huge chunk out of her bank. It is unacceptable during a time like this when many families are facing financial hardship due to the pandemic. Stay away from this place they are crooks.

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