They open at 11 on Sunday. I was too eager, so I ended up…read morehaving to go back a second time as I arrived too early. I assume this gets busy because this is where the beer store and LCBO are, so my suggestion is to go early. I didn't have to wait in line and the representative who served me was courteous and quick. It was a good banking experience.

Queen St East branch # 1180 in Brampton, Ontario is terrible! I was attempting to do the simplest…read moretransaction of cashing a cheque and the teller, Cheryl Anne, did not know how to do it! She left for quite some time. She needs retraining to learn that an estate account is indeed on the customer's profile, although not tied in to the access card. Rather than following a customer around the branch, this impertinent manager, Akash Narula, should be training and coaching his employees in order that they are aware of how to assist their clients. Clients pay the salaries of these bank employees!

This location has Rude Customer Service and Tellers. How dare you tell my mom to not come into the…read moreBank to do her banking. If she does not want to do Online banking she does not have to. RUDE. Don't go here.

Very unprofessional, especially quarry edge branch and king and princess branch, rude staff, no…read morepolicies in place, staff make up the rules as they go along, not recommended

More a review of the branch than the bank per say. Our work account is based here and just have to…read moresay that these are generally the most friendly employees I've consistently had at a bank. They're also staffed very well, so typically you have little to no wait.

This is a TD facility yes but it does not have any tellers there. If you're looking for US dollars…read moreyou can't get it from the employees here since the employees are only advisors. These advisors speak up to 10 different languages and specialize in personal lending (including mortgages), investments, financial planning, and various new accounts. In this branch it may seem like a lounge at an airport rather than a bank because it doesn't feel like a bank. There are even coin machines that will accept loads of coins and deposit directly into your TD account as well as an ATM that is interactive and will give you denominations of your choice down to 5 dollar bills. The hours are also later like some TD branches, up to 8pm on weekdays.

I visited this branch at the first bank yelp event!…read more The branch in itself is quite different with no tellers and only advisers. The staff was very friendly and bank manager Andrew was just awesome! You can follow Andrew on twitter or send your comment through yelp... As there are no tellers, there are state of the art machines to deposit you money and pay bills. They also take coins. The financial advisers are well versed in various languages and specialize in leading, investments and financial planning...just to name a few.

this location does not set any standard for a bmo at all, I went into this location to get a loan,…read moreand one of the experts for loans actually laughed in my face all because I didn't have any collateral towards a loan, when I asked the same expert for advise on TFSA's or RRSP's I was told to look online as they had no packages available or recommendations. the tellers are not any better, everytime I've ever had to handle money with a teller they would always ask me why I wasn't using the machine. the line ups at this location are not good either. be prepared to spend 15-30 minutes here.

I visited this branch on a Saturday. I needed an ABM…read more My first problem was trying to find an entrance when driving southbound along Dixie Road. I ended up finding it, but then driving around the back and around to the branch's front entrance. It was odd. The good news is that this entrance has a ramp for wheelchairs. Good job! This branch is definitely open during regular banking hours. It is closed on Saturdays and Sundays. I went in and needed to deposit some cash using an ABM. I did not see any envelopes. Instead, the slots where they should have been had garbage and ABM receipts. Ugh! I finally read the signage. These ABMs are smart. If you deposit a cheque or cash, the ABM is smart enough to recognize how much you are depositing. Really?! So, I used the ABM and placed my cash in the highlighted slot. Sure enough, the ABM correctly identified three bills, which totalled $80. I was impressed! I like that less paper is going to be wasted with this new procedure. I'd come back here. I'm hoping that the cleanliness improves! (18)

I recently opened an account here and the process was fairly easy…read more Pros: - Fairly straight forward process, it made it more seemless that I had done my reasearch beforehand - The banker ran through everything with me and answered all of my questions - They asked important questions like "How many transactions do you do in a month?" and "How much do you pay in rent?" so that they could set my ATM & Direct payment limits according to what my needs were Cons: - I was told that I only needed 2 pieces of ID to open my account to which I was then told during the appointment that they needed a utilites bill or something with my name and address on it so they could verify my address in order to activate the account. Why didn't you tell me to bring this in the first place? - The banker seemed to be in a bit of a rush to get me in and out. I really had to stand my ground to make sure all my questions were answered.

no concept of customer service here, the "manager client care"? turned me away because they did not…read morehave an account manager to allow me to open an account, no apology, no explanation, no alternative, no help, no customer care whatsoever. My business went to Toronto Dominion, there i was well received and had no problems, they will therefore receive my banking business.