As this is the main branch of CIBC at Commerce Place, I've been very happy to be using it as my main bank branch since I moved to this city well over a decade ago. The tellers are quick and friendly, and while I only visit them to do things like get currency for traveling, I've had great experiences! Their bank machines are also usually in great working order and the security staff make their presence known so the place feels very safe and secure. In addition, I like the architecture of the actual building.
Don't wear sunglasses if you're walking into a bank, as that's a very bad plan (security wants to see your face). Also, this branch gets very busy during the noon hour. Maybe half the time when I visit the tellers I have lineups to deal with, but the rest of the time there is no wait at all.
The more highly specialized staff is good at their jobs and having opened accounts here, I've had good experiences. read more