I was immediatly impressed with the representive I spoke with; Shawna McGeough. She was kind,…read morepatient, understanding and got everything set up for me within 2 days. She also walked me through the proceedure for cancelling my previous insurance. I was recommended to your company from a friend/neighbor of mine. So glad I took her advice.

My husband and I bought a home in St. Albert two years ago, and his parents stayed living in his…read moreEdmonton home. We needed coverage for our new home, and our realtor recommended Plains Insurance for quick and simple. They were quick and simple. So simple, that when it came time to renew our Edmonton address coverage, we emailed some questions and got a response right away with a quote from Plains Insurance. We signed and paid for the year shortly after. I cannot possibly explain the nightmare this could have turned into. I received the renewal info and thought it was odd that it only had our St. Albert address on it - not the RISK address in Edmonton. I thought this was odd, so I called Plains and spoke with Adrienne. She mentioned the St. Albert address but could not find the "Risk address" anywhere in the system for about fifteen minutes, my guess was that she likely went through past emails to find the initial quote/address we received by email last year. She said the system had the already insured St. Albert address as the risk address, but assured me that it was still insured as the Edmonton address and said the price was the same because of this fact. She said new paper work with the proper address attached would be sent out shortly, BUT THE PRICE WOULD BE THE SAME. Imagine my surprise when three days later I went to pay the insurance for this year, and was informed that with the POSTAL CODE change, the rate went up almost $100 dollars. Uhmm... postal code change? Now I'm confused. So my Edmonton home WAS NOT insured for the last year, but rather you somehow found a way to insure my St. Albert address TWICE? No, Adrienne assures me there would have been no issue had we been in the unfortunate situation last year where we might have had to file a claim against the Edmonton home. She says they would have just told SGI about the mix up and they would've covered it just the same... I'm not sure if y'all have had to make an insurance claim against a property in the past, but it is literally ANYTHING BUT EASY. She further went on to say that if we had updated the last years forms postal code, we would have to pay more because of the price difference - this makes zero sense when you are claiming there would have been no issues in the case of a claim. Insurance companies want their money - they don't care if a broker made a mix-up with the wring postal code. If an insurance company can get out of paying, they will - and I wholeheartedly believe this would have been a way out for them. Call it a hunch, I don't think Plains would have covered us in that event. This was a nightmare experience, made worse by being charged almost $100 more than my initial quote for something that was the mistake of the brokers. The only thing that would have made this experience worse, is if something had happened to the home in the last year, and I genuinely don't even want to imagine what that would've been like. Furthermore, when I gave Adrienne the info to pay, I asked if I could be refunded the unused portion once I find someone else to go with (she knew how unimpressed I was with this mess). She proceeded to ask me (in her usual condescending tone) if I would like a cancellation slip emailed with my receipt to make it easier. Obviously, but I think you ought to know your customer service is SERIOUSLY lacking. I requested a cancellation slip for each property, and will start looking for quotes elsewhere immediately.

Always helpful staff, comparative rates. Quick return…read morecalls on questions . Online documents for easy view and printing.

i was looking for the best deal for home insurance and Saira helped me out. She was very…read moreunderstanding, patient and explained the coverages in a way that made it very easy to understand. She gave me the best rates. She also gave me some options and rates for Term (life) Insurance against my mortgage as this was coming up for renewal too. i was surprised that my rate was less then what I was paying at my bank. I am very happy with the service and highly recommend them. Thank you Saira for taking the time to help me.

We have been dealing with Armour Insurance for a number of years now. They have always provided…read moregreat rates on home and auto insurance. We recently purchased a new vehicle and would be taking delivery in a few days. I emailed our personal account manager Kerishea P Ebanks and was waiting to hear back. Seeing as we were in the area we decided to stop in the office and take care of the change to insurance. We learned Kerishea was not in the office that day so another account manager Danielle Stephenson stepped in to help us out. Danielle was very approachable and professional. She was able to make the necessary changes to our policy and provide new insurance cards so we could register our new vehicle. We received full coverage on a new 2022 vehicle with a minor increase to our premiums. If we were not impressed enough, I noticed Karishea had responded to my email and was ready to take care of us even though she was not in the office. It should not have come as a surprise as Karishea has always been very good with us. It was clear we are in awesome hands with all of the excellent, knowledgeable staff at Armour Insurance.

The receptionist was great. The broker was very much "the computer says $400/month" and wouldn't…read morereally entertain other avenues. I have had a driver's license for over twenty years with a clean driving record. I'm a licensed healthcare professional, a union member, and university graduate. $400/month makes driving infeasible for me, and I'm sure most people. Disappointing to say the least.

Absolutely fantastic service. Prompt and efficient. I use them for my personal accounting and I…read morehighly recommend them. I I use them because are locally owned and operated. They resolved an issue with CRA about 10 years back, now Emma and Wendy flagged another irregularity, in what my securities company was doing in the charging of fees. Once I confronted my Financial advisor, he checked into it, and yes, back 18 months ago they changed how they charge for the service, however they did not delete the old format of charging, so it was in effect double charging for service. For me, the problem has now been resolved, but the financial advisor now has to check over all the other accounts to make sure they have not been affected. Keep up the great work! Emma and Wendy Gold Star to you both for catching a mistake made by a security company, that has gone unnoticed for as long as 18 months.

Absolutely fantastic service. Prompt and efficient. I use them for my personal and business…read moreaccounting and I highly recommend them. I also love that they are locally owned and operated. Keep up the great work!

5 stars, but I'm a little biased. I think what this organization does is amazing. Helping people…read morethat are in trouble debt wise is extremely admirable. Every individual I have met at this organization is kind and compassionate, which is exactly what people who are swimming in debt need. Originally funded by the Government of Alberta Money Mentors is the only organization that can set up an OPD (orderly payment of debt) program for you which consolidates all your debts and comes up with a payment plan for you so that you don't have to declare bankruptcy. Coaching people with their money is something I would love to get into as a career and I'm happy to announce that Money Mentors is making steps into the community. This means educating young people so that they don't end up in situations where their debt is over-whelming. Money Mentors in Edmonton now has extended hours which gives flexibility to a variety of individuals and they also offer one free financial fitness class a month which focuses on setting you up for a strong financial future. Go check them out, you have nothing to lose, you can only gain peace of mind and better money management skills!

I second Janine E in saying that what Money Mentors does for the people of Edmonton is amazing. For…read morepeople already experiencing debt issues they can work with you in creating consumer proposals,enrolling in the orderly payment of debts program,or if it comes down to it in the end they can even support you in finding a good trustee if bankruptcy seems to be the best and only option. Their counselors treat people with the dignity and respect that all human beings deserve regardless of how deep in the hole you might be. On the flip side of things they also offer courses and coaching on budgeting as well as money management if you haven't quite hit a low yet but just have concerns about how you spend your money and how to reach your financial goals quicker. They are a not for profit service so you have nothing to lose and everything to gain by checking them out. The security and peace of mind you will gain is well worth it!

This is my favorite accounting firm in Edmonton. In the past, I have dealt with a few other firms…read more I had provided all the required paperwork, unfortunately, had my taxes reassessed and had to pay fine and penalties for their incompetence. As you can imagine, that's not a great experience. Since moving my business to Sukhi, 6 years ago, I have had no complaints. The staff are professional, experienced, forthright and competent. I haven't had any negative experience with CRA since. I would highly recommend this firm!

We've been using this firm for the past 7 years and I feel like finally an accountant gets me!!…read moreWould suggest this team to everyone. Friendly, help full and very in depth are words I'd use to describe them.

These guys & gals are pretty cool. This is a bit of a "sketch" part of town but I live only about…read morethree blocks away and we love the hood. It's got canopy tree lined streets and it's close to downtown. Plus, the bang I got for my house buck was huge and I am loving the reno's and improvements that we have been doing over the past year and a half. Which brings me to my point about the ATB. Melanie and her crew here have been nothing but helpful along the way. She sat down with me for over an hour and made "sure" I was going to get the best rates and the best account and all of that good stuff. If I need to see her, she's pretty much got an open door and has been nothing but helpful I am 57 years old and this branch and bank reminds me of the old days when the bank manager was interested in what you were doing and what they could do to help. Awesome outfit and a cool branch.

Not to be confused with the American company, HighStreet Insurance Partners. HighStreet Insurance…read moreGroup has year over year provided me with exceptional service and very good pricing!