Chris and his employees know how to treat their customers. They treated like we were blood related…read more Theyr explained and showed us what was wrong and the quote. Then we asked Chris if this was a family member what he would do. We asked him if he would be upset if we got another opinion. Then we would let him know what we're going to do. Anyway he didn't complain. Just a really friendly and great place to get your vehicles fixed.

Im Sure that the crew here do a fairly decent job, however 167.00 is beyond insane for just an oil…read morechange. I do not recommend them at all for anything. Go somewhere else. To tell me that it's what everyone pays in a f***** lie. Never in a million years would I have thought I would be paying $167 dollars for a freakin oil change only. If you wanna be ripped off go here.

Went to 5 gas stations just trying to get air for my tires. Hated bothering these guys for…read moresomething so trivial, but they hooked me up. Super polite, professional and proficient!!

Actually zero stars. Been going there for years to have my oil changed, nowhere else. Today they…read moretell me my oil plug is stripped out. They had to have done that! Now I have to replace my oil pan. Thanks for costing my $800.00. Lost my business forever

Amazing person. Helped my son with car troubles while he was traveling across the country. Met him…read moreearly in the morning so he could get back on the road. First class person and company.

Had car trouble driving through town and the O'Rieley Auto recommended this guy to fix are…read morealternator. Was amazing! Not only did he fix it on a Sunday when most shops didn't even take are phone call. The next day when the car wouldn't even start he came to are hotel parking lot to jump start the car. Really reasonable priced never added extra charges like most shops would for the jumping the car to get to the shop or due to working on a Sunday. Also is Spanish bilingual. Made it possible for me to get home in time for class the next day totally recommend!

Tried to schedule a oil change. This place is horrible employees have no clue or don't care. That's…read morewhy we went elsewhere to buy a new car. Tried to buy a car their they acted like they could care less. Good job guys, you probably run more customer's off than you help.

Very knowledgeable and was able to work with us to give us a great deal on a truck. Nice guy and…read moremade us feel comfortable. Ask for Luis.

They were very helpful and courteous. Our check engine light went on while traveling through Dodge…read moreCity. They checked it out right away so we were able to continue our trip. Special thanks to Ryan!

We were traveling with our RV and had two tires that were not holding air. OK Tire got us in the…read moresame day and fixed both tires (had nails) and got us moving in an hour. Service was phenomenal!! Thought we would pay an arm and a leg, but the price was extremely reasonable. I would highly recommend this business!!

I had a man from Nigeria that had a need for parts. Rob and his team at Smith's Auto went above and…read morebeyond taking care to find what he needed. Great customer service and kept in touch the whole time they were looking!

Purchased a door for a Grand Am the door had a few small dings not problem. The problem was the…read morewiring harness end was cut we have to connect our wire connector. Talked to a manager he said not his problem connector not part of the door. Be careful when doing g business with them. Randall

Adding an update. My…read moreteenage son lives in Dodge and as everyone knows finding a good service business that you can trust can be difficult. My son took in his Buick .. and while the older service guy at the desk can be difficult and blunt ... the other men are awesome and have great customer service. They fixed the issue quickly, at a good price and he was back on the road.

If I could give negative stars best believe I would. I bought a 2019 Hyundai Elantra. 2 weeks into…read moremy purchase a sensor light came on. No big deal I alerted the dealership and they took my car in and tried to fix it. A few days later I go back to pick it up and it's all good to go. I drive it for the day and sure enough the same sensor comes back on. I alerted the dealership once again and they took my car in. Heres where things went down hill. I had a progressive snapshot in my car to monitor my driving. I witnessed them driving my vehicle (yes I know they need to drive it to make sure it's working properly) but they drove recklessly and failed to alert me that they unplugged my snapshot which is a red flag to my insurance. I simply asked them why they drove recklessly their response "we need to drive it to make sure its working". I simply asked to call me next time they're going to drive my vehicle. They sighed and said fine. They called and said were going to drive your vehicle to make sure it's good to go then you can come get it. Little did they know I was across the street eating and had a clear view of my vehicle. 30 minutes I kept contact with my vehicle and my phone rings. "Hi this is Tom from G&G Hyundai in Dodge City Ks, I just wanted to let you know that we just parked your car and it's ready for you." I watched them lie to me about driving my car. I talked to the Owner John and he told me that my expectations were to high. Might I add that my vehicle was being driven at 5:35am while in their possession. I never want to go back their I dont recomend it however they had a used vehicle that my sibling wanted. As much as I didnt want to go I did. We were doing the paperwork and they said that the vehicle was sold. A former employee told me later that the owner simply didnt want to sell to us since the first incident. Ok fine, we can take our business elsewhere. My vehicle has a 10-year warranty for the powertrain 6-year bumper to bumper. My check engine light came on and it was for my thermostat. Guess who refused to service my car and made me drive 2.5 hours to the nearest Hyundai dealer. So if you do purchase a vehicle from them. Tom the service department manager and John the owner you need to watch out for them

I would give them higher than 5 stars, but that is the highest I can go…read more The saga beings on June 12th when we hit a deer with our trunk on our way through Kansas. My insurance agent setup a tow trunk and I had her make sure it was one that could not only haul the truck, which was not drivable, but also tow the RV that I was pulling. Tom the tow truck driver was awesome! We were in the middle of nowhere, KS, and he was able to get us all hooked up and towed us back to Dodge City, KS and Bailey's Body Shop. He even setup our RV behind the body shop that will fix the truck, because I didn't know where else to go. He then took us to a gas station to get gas in the generator and gas can so we would not run out during the night while using the AC, as it was over 100 degrees that day. The next day (Monday) we tried to get a rental truck to finish our trip, but we found out that most rental car companies don't rent tow vehicles, making me basically stuck! The owner of Bailey's (Bob Bailey) himself, let us use his personal truck and a friend towed the RV to Wichita (3+ hours away) and we were able to rent a U-Haul truck that allowed us to use our hitch and finally was able to complete our trip to Oklahoma late on Monday night. We thought the repair (estimated at over $10K) would take over 2-months due to part shortages and also logistics. I'm happy to report that just over 3-weeks they had my truck ready, and it looks like new! I would definitely recommend this body shop to anybody!!!

I have no experience with their body work but I do want to brag on the way they treated my daughter…read morewho had a piece of her bumper come loose when she was traveling alone from Arizona to Chicago. I suggested she try to find a body shop in Dodge City to see if there was a way to patch it or something to get her on her way She found Baileys.She said several men swarmed her car ,,got under it and managed to cut and patch it enough to get her safely back on her way. No charge Here is my point. .When a shops integrity and resourcefulness is that apparent as well as the kindness shown to my daughter ,thats the shop that will get my business.Thank you Baileys from a worried father and mother a couple of thousand miles away!