1. Ciminello's Landscape Design

    1. Ciminello's Landscape Design

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    Westerville, OH

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    Ciminello's Landscape Design

    3.6 (8 reviews)
    Open 8:00 am - 5:00 pm

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    I have known the owner for over 5+ years, have watched him grow this business from nothing, and…read morelove how he treats his employees and clients! If you live in NW Columbus Ohio, I would definitely recommend calling Ryan's Landscaping!

    Need landscaping in Central Ohio area? READ THIS FIRST The…read moreway TEAM Ryan's Landscaping handles its business is truly fascinating--and not in a good way. I wish I could say I had a positive experience, but unfortunately, I feel compelled to share what happened. If you are considering hiring this company, please read this before you do. Read the language from the signed proposal: The scope of work states: Removal of all plant material that is not a pine tree from the back tree line, roughly 8 feet deep. Plant material includes: Vines growing in the trees All other small material growing in and around the line of pine trees Leave trees 2" caliper or larger in the specified area to the left of the pine tree row. Remove all other material in the specified area. None of the materials were removed. Here is what happened after I raised the issue I notified the company representative on the day of service, June 18, that the work had not been completed as outlined in the contract. June 30: Received a text saying someone would come out to inspect the work. No one showed. July 8: Sent a follow-up text. No response. July 13: Sent another text. No response. July 20: Sent another text. No response. July 28: Finally received a response saying I would receive a call. No call. August 8: Received a text stating that, according to the contract, the area beyond the yard was not included in the scope of work. I then called the office on August 10 and asked to speak with a manager. I received a call from someone new who said he would come out to inspect the work. He never came out. And then came August 12. I received an email reiterating the language of the contract quoted above. I questioned how the completed work matched that language. The matter was then forwarded to the owner, who was apparently out of town. Rather than sending someone to inspect the work or addressing my concerns, I received a threatening email demanding payment by 5:00 PM today or stating that they would place a mechanic's lien on my property. So, after nearly two months of trying to get someone to simply come out and look at the work (pay the bill), this is how the situation is being handled? THIS IS HOW YOU RUN A BUSINESS? I am sharing this experience because I believe customers should know exactly what they may be dealing with before hiring this company. Read the contract language. Look at the photos. Then decide for yourself whether the work matches what was promised

    Oakland Nursery - Columbus - Limelight hydrangeas

    Oakland Nursery - Columbus

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    We went for some tree and flower advice and maybe buy some products to help our plants. The staff…read morehere were amazing! The tree guy talked me thru my issues and basically said I didn't need to buy anything right now but suggested a product to get for next season plus a make it yourself home product to use. The flower lady helped immensely and picked out the lowest cost product for us to buy because we only needed a small amount. No upsells, gimics etc only honest advice from people who obviously care about plants and trees. The plant and tree selection was fantastic and it's a fun place just to walk thru. We will definitely be coming back here for all our yard and houseplant needs.

    My landscape designer was an absolute doll and lovely person. And gratitude to the install team -…read morethey worked really hard to do a lot on a really really hot day! Otherwise, our experience was overwhelmingly subpar for the investment. We asked for a simple front yard landscaping revamp. There were more misses than wins with the overall delivery: 1) Design proposal took longer than quoted (no big deal, I know they're busy), and was missing a key part we originally asked for (and got an "oops sorry, here's a haphazard fix"). Design still lacked some our accessory asks, but we decided to disregard those anyway. I feel as though our vision wasn't heard and believe me, I am an over-communicator. Maybe budget was an unspoken obstacle? But if so, it should have been communicated - we were flexible! 2) The install day was never scheduled, and the install team showed up unannounced without designer oversight as promised. Luckily I was able to arrange to stay home for the install. 3) We were charged for new plants, that we didn't receive. Instead they "transplanted" our dead plants that looked awful (these were the reason we were investing in new landscaping altogether). 4) Old random foliage and plants were left in our landscape (likely with intention, because they planted the new around them which threw off spacing). 5) Some plants did not take and remained weed-y, even with frequent and appropriate watering. When addressed, we were told we were not watering enough... doubt it, but ok. See photos. I'm shocked they thought this was acceptable, and didn't ask how to handle if there was question at the time of install. We ended up needing to replant about half of the overall work ourselves. Old plant concerns were remedied on our invoice, and follow-up communication was prompt from the designer at least. Won't re-engage.

    Ciminello's Landscape Design - landscapearchitects - Updated September 2026

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