Seamless, easy, available and KIND!! Absolutely best experience yet again as this is the second…read moretime I have used FSBO for selling my homes. I also want to make note that Debbie's assistant Sue Hawn was just as awesome! Keep up the great work!!!

This company will nickel and dime you to death for every little thing. I was charged $40 to change…read moremy listing from pending and then to sold. There is no extra charge for price changes so it stands to reason that there should also be no extra charge for status changes. Those type of very minor changes should be included in the price of the flat fee package. It's that simple. No one likes to be fleeced no matter how much they've saved by selling their own property.

Unprofessional, vindictive, and dishonest…read more When we spoke to Shannon she said she was the best realtor for us because of her knowledge of the home and community. However, when Shannon provided the description of our home for the listing it was not even accurate. It was clearly not even written for our home. I ended up providing Shannan the description to use in our listing because she said she couldn't remember the features of our home after walking the home with me during the listing appointment. We hired Shannon to list our home because she said she lived in our neighborhood and could easily be available for showings. We agreed to not even put a lockbox on our home because Shannon would be here each time. However, Shannon went out of town the first weekend that our home was on the market and did not even tell us. We had showings scheduled and without Shannon or a lockbox, I was left to do showings myself. I found other WSR agents online and called each until finally someone answered and told me that Shannon was out of town at a soccer tournament. Shannon didn't even arrange for another agent to fill in while she was gone. When we confronted Shannon she denied ever agreeing to be onsite for showings, refused to apologize, told us that we expected too much and quit. We offered the listing to Chris but he declined and told us to find someone else. WSR immediately took down the listing and contacted agents scheduled for showings causing us to miss valuable opportunities to sell our home. She wanted 5% commission for posting the description that I wrote on MLS and having me do showings. The new realtor that we hired contacted Shannon for permission to use the photos on the listing and was told that WSR did not own the photos even though Shannon had told us that the photos were taken by an inhouse photographer. Chris then contacted the agent and stated that they would no longer respond to her and that she was not to contact them again. They refused to provide the contact information for the photographer. After the photos were altered and used, the photographer sent my new agent an email threatening her if she did not remove them. So much petty drama, false promises that no one needs when selling their home. This is not an agent/broker that you can trust. Too many options out there to deal with these people.

I can't even express in words how thankful we are to Shannon and her team! Between Shannon and…read moreChris, we were able to sell or home and purchase our new home so quickly and so smoothly! Their professionalism and knowledge is beyond anything we have experienced with any other realtor. They are always one step ahead of the process of buying and selling and no matter what hurdles may arise in the process, they are calm and always have a plan. I will be recommending Washington Street Realty to all my friends and family!!!! We couldn't be happier!!!

If you are looking for a realtor, look no further. Laura is the ONE! My husband and I were…read morefirst-time home buyers buying a condo in Arlington. Laura was recommended to us as a top agent in the DMV area with impressive transaction volume each year. Although we identified multiple agents through our search, we immediately decided to work with Laura after our initial video call because we were impressed by her knowledge of the local housing market and all aspects of real estate transaction. We are so grateful that we did! We were buying a condo in a very competitive area. Every time when we made an offer, we had a competing offer and had to act very quickly to make our offer more competitive. Laura worked around the clock to prepare the comparative market analysis, tour the units with us, crafted and advised us on compelling offer terms and negotiated with the seller agents. Our closing had some extra complexities due to the condo building's financing approval being expired. Laura skillfully helped us navigate this issue. She proactively included relevant language in our offer to protect us from such financing issue before we even knew there was an issue with the condo building. After we discovered the issue, Laura was in constant communication with the seller's agent, condo building and mortgage broker to speedily resolve the issue and ensure we could close on time within 3 weeks. Laura's price prediction and recommendations were spot on when we submitted our offer. She recommended us to adjust our offer to a certain price to increase our chance of sealing the deal at our offer price (instead of activating the price escalation clause and resulting in us paying a higher price). We were able to be the winning offer because of Laura's excellent communication skills and expert advice. We followed Laura's recommendation and did not have to pay more than our offer price for the condo. The appraisal ended up being higher than our purchase price. We are grateful that Laura helped us secure our dream home at a great price. Laura was extremely responsive and patient. We had a lot of questions as first-time home buyers. Laura patiently answered all of our questions at any time of the day. Despite her busy schedule, she accommodated our challenging schedules and requests under short notice every single time, which enabled us to close our home with great success. We could not have asked for a better realtor to share this home purchase journey with. Thank you Laura for being an outstanding, caring and dedicated realtor!

Laura is a true professional. Here knowledge of the market is unmathced and she knows how to win!…read more I would not hesitate to refer friends or anyone looking to buy or sell in her market.

I went to see the house in Springfield during open hours on Sunday June 14, 2026. My son who is on…read morethe spectrum looks for open houses and let me know and accompany me during visits. As soon as we entered the house I introduced myself and let her know that he is on the spectrum as I always do so they are aware. I never had any negative reactions with any prior visits but had a terrible experience with this realtor. As usual my son found the open house and was eager to visit the property during open hours. He usually turns on and off the switches of lights, fans, and flush the toilet as he is fascinated by the sounds and lights. He also records the light and fans as it rotates (only towards the ceiling). I notified the lady that he is on the spectrum. As my son turned on the switch and flushed the toilet this realtor started to shout saying you don't need to do that. You are not an inspector. I tried to explain that he will leave the switches the way it is but she kept on saying these may break and that he is not allowed to touch the switches or flush the toilet. She chased after him and escalated the situation. I was in the basement while my son was in the main floor and hearing the conversation I ran upstairs and saw my son sitting on the sofa puzzled, confused and angry. This lady does not know how to handle the situation, do not have sympathy for anyone on the spectrum. She also does not know that visitors are allowed to turn on/off switches and flush the toilet to see the lights during day/night and water pressure. She also threatened to call the police as my son became very furious, was trying to grab her and I was trying to hold him so he doesn't attack anyone. She escalated the situation so much ch that my son didn't know how to handle it and became very disruptive and I was worried for the safety of her abd another visitor nearby as well as myself. It was a very rough situation and she lacks empathy and lack of understanding of handling kids on the spectrum. She also does not understand rules of the open house policy. If you ask me why I took my son the answer is he is the reason I went to see the open house and he had a keen for details and provides positive feedback. I do not recommend anyone with a special need kids to visit properties she lists specifically when she is present. She created a dangerous situation and a very challenging environment for my son so much so that I had deal with the situation at 1 am Monday morning (we went to see the house 1:30 pm Sunday). She kept on yelling you need to leave, I will call the police as well as three our crocs outside the door and closed the front door behind us. My son became so upset that he started biting his shirt, was becoming more physically in our ride home and just confused by all of it. It was completely unnecessary for her to do what she did. His eyes became very dry and itchy from crying and was complaining prior to falling asleep. She needs training on the rules of the listings, learn good behavior before listening additional properties. I plan to file a formal complaint with her company. For context I went to another house with a different realtor the previous day and had a very positive experience and absolutely no issues. Shame on her!

Christina is the best! As a military family operating on a tight, unpredictable timeline, we tested…read moreher patience more than once. Our orders shifted, our budget parameters evolved, and our stress levels were sky-high. Through it all, she was a masterclass in calm professionalism. She never rushed us, never pressured us, and treated every single one of our endless questions with genuine kindness and respect. She made an incredibly stressful transition smooth and seamless. We couldn't have done it without her! I highly recommend her to my friends and family.

Being a first-time homeowner - while I was excited at the prospect of home buying the paperwork…read moreseemed overwhelming. Working with Elena and her team they were able to remove all my worries so that I could focus on finding a happy home. She worked with me to understand my priorities and set expectations for the new house. Elena went out of her way to ensure she was available any time and day to go look at homes; And send me market comps quickly so that I could make an informed bid on the house. She was meticulous in going over the paperwork and clarifying any questions I had. Elena was thorough, organized and ensured that everything was done on time and kept me very well informed. Procedurally I did not have to worry about anything or follow-up with other parties. Elena was effectively my single point of contact. Elena was available 24*7 and always quick to reply and/or call back. She was also proactively following up with other parties to make sure that nothing fell through the crack and everything was done timely. All through - her polite, courteous, and friendly disposition helped me make it through a tough sellers-market with my wits intact.

Elena is a true professional and cares about her client. She is passionate about real estate and…read moreit really shows in her approach. She is thorough, detail oriented, knowledgeable and patient. Elena helped us to sell our condo two years ago and buy a single family house at the same time. Through the entire process we felt that Elena was not only a real estate agent acting on our behalf but we also felt a genuine and comfortable friendship. A good agent like Elena, can help you save time and money, and can liberate you from anxiety and fatigue. I would recommend her to anyone looking to buy or sell a house in Northern Virginia, DC or Maryland.

As a first-time homebuyer, I'm glad I bought with Samson's Home Happy group. They were considerate,…read morepatient, and helpful. Elizabeth first gave me an info packet and comps, so I could learn the basics of buying a home in VA's competitive market. As I got more ready to purchase a home, I filled out a questionnaire, which helped me and my partner think through what we're looking for. It also helped the Home Happy group figure out what we'd be interested in. When we started actively looking, Ann walked us through every tour, noticing details and issues to follow up on. We had a contract accepted our second try, and the price was reasonable. Kristin performed the walk-through with us and congratulated us on our fantastic home!

The Happy Home Team came into our lives right after we parted ways with our first real estate…read moreagent. Within hours of contacting Kristin, we met, developed a plan of action, and were on the market in less than a week. Our home sold in two weeks for the price the other realtor wanted to list it. We closed the sale two weeks later. Cannot say enough about Kristin's sage advice and talking us off the ledge a couple of times during final negotiations and completing the sales contingencies. Superior agent, great team, excellent selling experience! If you want to sell your home quickly, for the best price call Kristin and the Happy Home Group.

Entire process was upfront, easy and efficient. Entire team answered all questions promptly and…read moreresponded to me almost immediately, whether by phone or text. Considered offer very fair knowing all that needed to be addressed and fixed- go in with realistic expectations. They were very flexible in helping with my closing needs and move out date. The experience was the total opposite of the horror story I expected. I believe this is entirely due to the team working with me: CEO Brad, Rick, Rema and Chris. Can't say enough about their professionalism and empathy. All transactions and even closing done at home, making process for anyone handicapped very efficient. I highly recommend using Express Home Buyers of Virginia

This company don't tell the truth. If you are thinking about selling your home, please go with…read moreanother company. I was going to sell my home and relocate to another state. I informed them that the only way I could sell was if I got a job offer in the state I was trying to relocate in. I even had that statement placed in the contract. Unfortunately, life events happen and I was unable to gain employment, and no they are trying to take me to court and force me to sell my house. Leaving me and my kids homeless.

Cyndy's Bottom Line: Cathy P. of Frankly Realty and her team are excellent!…read more Cathy helped us years ago as we relocated to the area and we were happy with the condo we purchased and Cathy's service. So we called Cathy P. For advice on selling our condo and setup a meeting. Cathy came to the meeting fully prepared with comparable info, and data. Cathy is experienced, knowledgeable and real estate savvy. We listened to her selling advice and how to price our condo for the market today and asked questions. I liked the fact that Cathy fully utilized social media to advertise and market our condo. Cathy is an excellent communicator. She will listen to you as a customer and what your expectations/goals are and will set forth to incorporate them into the sell. We were fully confident that Cathy was representing us for our best interest in the sale of our condo. She will work diligently for you to achieve success! Cathy and her assistants Undrah and Yvonne will keep you apprised of the entire process from start to finish. They are excellent on providing status updates with specific details and answering any questions you may have during the process. We were very pleased with Cathy and her staff. I would definitely refer her to my friends and family. We did refer her to my sister in law and they were pleased with their outcome as well. Check out her site: http://cathypoungmalai.topproducerwebsite.com Mahalo nui loa!

I've bought and sold perhaps 10 homes in my life and no realtor who has ever represented me…read moreexceeded the excellent job Cathy and her team did for my benefit. In this case I had to renovate and sell a property from afar on behalf of an ailing family member who lived on the other side of the country. From renovation to staging to marketing to sale, Cathy and her capable team fulfilled every promise made with outstanding professionalism from start to finish. What's more, she generated multiple, incredibly high-quality offers and ultimately concluded the sale at a price that was more than sixty- thousand dollars over our original price and indeed tens of thousands over even my most optimistic expectations. I can't recommend her more highly...and I don't say - or write -- those words all that often.