they kicked me out for being on my phone i explained i was messaging my dad whom is in hospital…read morethen rudely talked to me and threw me out

Terrible customer service after manager at Redditch refused us entry during the opening adverts and…read morethen tried to have security throw us out. Instead security were fed-up with the behaviour of the manager and asked us to complain to the company Vue and the shopping centre. CS gave me 2x free tickets (worth £5 given Meerkat 2-4-1) which ran out during Covid so never used and CS refused to re-send.

What a lovely place to go to the cinema. Friends of my parents go here alot and are always saying…read morehow much they enjoy it. Not always showing the main feature films - bit showing smaller films, many tines French films. This cinema has it's own complete charm. If you love the cinema and want to see something different - most definitely try here.

I.LOVE.EVERYMAN…read more Now that there are two Everyman Cinemas in the area, I'm probably going to be much more of a film buff than I ever would be. Comfy couches, milkshakes to order and wait WHAT!? They sell a Washington wine?! F* Vue, I'm coming here the rest of my days. The Esher outfit has 4 screens, with Screen 1 being the biggest. It's a double decker with great sound and nice two person couch 'booths'. You can also order hot food in and bring alcohol into the cinema screen. Adults only, no crying babies and giggly teens? Heck. Yes. Sadly two things knock this place down to a 4* vs a 5*. Firstly, staff service here is very hit and miss. Very young staff meaning texting / giggling amongst each other can sometimes come above a waiting customer. Additionally, the screens are quite different in terms of comfy rating. Screen 2 has little footrests that mimic say a sofa/coffee table at home, whilst Screen 1 doesn't, which does make it lose just that little bit of comfiness for a long movie. Also, weirdly enough, end booths in Screen 1 don't have a table or a perch, meaning the person closest to the aisle has got to either put their drink on the ground (watch the spillage!) or hold it the entire time... Not ideal. However, it's still a much better (read: Expensive) experience, but I'd take this any day over a Vue (or the Vue in Staines) as it's closer, more intimate and caters to insolently intolerant people like me.

IT'S A BIG HIT!!!!…read more If you want a night out this is a fab place to see a film. It feels like a treat and an enjoyable experience. Four screens, each screen room different but all have comfy couches, chairs and tables, the sound is excellent too. The cinema was spotless and a notch up in decoration, comfort, style and class from your usual Vue and Odeon cinemas. I found the staff helpful. As it was not busy I did not have to wait to be served. We ordered the vanilla and peanut butter milkshake, v nice. As the film started our pizzas were delivered to us. We ordered the margherita and special pizza. The chap taking the order wasn't sure of exactly what the special pizza was said it was ham and capers. I quizzed him a little more and he said Palma ham. Got to say although not large in size they did taste delish and I would not hesitate to have them again. It felt weird eating watching the movie but a great weird, I could get use to this. I was so impressed with the whole experience I became a member as I will be going back to watch more films at this fab place. It is more expensive but it's worth it. Oh yes I will xoxo

Venue is old and in need of a good overhaul. Projection was absolutely abysmal, projector was out…read moreof focus and brightness was way too low. It's a shame that a film nominated for an academy award for it's Cinematography can be so easily butchered by a cinema chain who seemingly doesn't care about representing the artists work true to it's intentions. On top of the subpar projection, lights were left way too bright during the entire movie so it made it hard to concentrate on the film.

Ugh...that's the feeling I get whenever I venture near this place…read more... Service is soooo sloooooow especially as now you often have to buy your tickets from the food counters, so you have to wait ages while people decide what size bucket of coke they want... Once you're in the screens themselves things aren't too bad - sound and vision are generally of a good standard. The air-con is however overenthusiastic so if you're of a chilly disposition remember to take some warm clothes! The sign at the entrance of the ladies warns that "male and female cleaners service these facilities" but I have to conclude that neither had been near them for quite some time...at least four loos were out of order and most of the ones that weren't needed a darn good clean (I guess you have to point a large finger of blame at the manky people who don't know a) how to flush a toilet or b) that any more than about 20 sheets of loo paper is likely to lead to a serious blockage.... Added to the fact it's now damn expensive (£10.45 per adult to see the 3D Christmas Carol film) to go to the cinema I was reminded why I don't often bother these days. Far nicer to stay warm, have clean loos and cheap eats at home with a DVD!

Some of the staff are very moody and not to mention slow! We're there to watch a film that isn't…read moregoing to wait for us, so why doesn't their training emphasise alertness? This Cineworld makes no exception when It comes to their extreme wallet singeing refreshments and snacks. Get a burger from Burger King and sneak it in your pocket instead! Because they may confiscate your bags and lock them away! Kids are an irritant. Cuddle up watching a film with your hubby? HA! Unless you watch one of the (Dare I add, MANY) Indian films, it's a guarantee there will be children there throwing food and being noisy. Why eat popcorn and nachos in a cinema?

ABSOLUTELY FILTHY HOLE!!!!!!!!! This place is disgusting. You can go if you want to throw money…read moreaway and go home in a bad mood!!!!! The queues for food and drink are ridiculosly long and it is soooo expensive. £2.40 for a small bottle of Sprite, COME ON ARE YOU KIDDING ME. Then long queues again to get into the screen. They are not even cleaned, popcorn all over the seats!!!!! Then i went to the toilet only to find a filthy nappy by the sink!!!! I informed various members of staff that couldnt understand english so asked for management. They were useless and did'nt seem to care!!!! I will never go back here again. YOU HAVE BEEN WARNED!!!!!

It has been two months since I've been here and now I know why…read more Non existence service, overpriced food and a totally lacklustre experience. I've been going to the Odeon chain recently and get a welcome, decent service and sensible prices. I'll not be returning here in a hurry. Odeon here I come!

This is a very nice Cineworld, unfortunately in a not very nice area. Still, it's the only chain…read morecinema in the area and has a number of restaurants of all prices in the same location (the Leisure west complex). There is also a bowling alley, a bingo hall and other entertainment outlets nearby. The cinema itself screens a lot of Bollywood movies thanks to the local Indian community. It's one of the few chain cinemas which does. It also has inexpensive tickets and does a bargain Tuesday with tickets for £4.40. A nice place if you live nearby.

This is a lovely local little cinema with 2 screens and costing about £7.50 a ticket…read more If you book your tickets online you have the option of getting sent an sms ticket, so you just show that when you get there, and there is a bar, and....they sell ice cream down the front of the screen just before the film starts. That excites me because it is so old school and it's rather rare. In fact, i don't remember the last time i saw it. They show the blockbusters, but also have different film seasons. There is currently a French one on. Today i saw UP and it was great. The cinema was full of screaming, restless kids, but i managed to zone out and enjoy the Pixar goodness.

I love this place. My wife took me as a treat to see X-men and was blown away by the ace customer…read moreservice and that I can sit on a sofa and have a pint while watching the movie. Would have been 5 stars but it was a real pain to book with vouchers what they sell online but do not let you book online with them and that was really annoying. This should however not take away from the great staff and ambiance they have. An ace evening out!!

Never got a good vibe with this cinema. have been many times over the years but seem to feel…read moreuncomfortable and claustrophobic no matter what screen i watch a film. Too many teenagers working there with very little supervision. Have seen many times, the staff letting big groups of their friends in for free. de values the movie for me but no point complaining as the manager is normally nowhere to be seen. my tip, try another cinema.

This is a very pretty theater inside. You can tell that it has been all redone and modernized…read more They do lose a star for their seats though. The seat themselves are comfortable but they didn't leave nearly enough leg room. I am not that tall or big and my knees were crammed into the seat in front. This situation makes the seat extra uncomfortable because then you are constantly getting pushed in the back from the person sitting behind you as well. Thankfully I saw a kids movie so I wasn't there that long. If it was some epic 3 hour flick though this would have been a huge problem. You pay enough for tickets, they didn't need to cram so many seats in there. All in all though I had a great afternoon with my little guy at the "cinemar" as he calls it.

Selfridges really does have EVERYTHING now, including a cinema. Being Selfridges, it's not just any…read morecinema, it is the Everyman, a cinema that makes you feel like a VIP. Noted for it's spacious couch seating, waiters to bring you the snacks you ordered, and a little table to keep it all on, it is a little more expensive than other cinemas, but you get your money's worth. I have been to other Everyman cinemas and enjoyed the VIP treatment, but in this instance, I found my seat very hard to get comfortable in. It wasn't too hard, but it was so high off the ground that it was impossible for me to get comfortable. It might work for someone 6ft tall but for me, it just wasn't working. I would recommend not sitting in the front, I think there might be better elsewhere in the room.

I'm so happy about Everyman opened in Selfridges…read more Came here for an one-off showing of Mary Poppins on Christmas eve, the film I loved for many years but first time seeing it on a big screen. It was delightful. Later saw Paddington Bear here too. The seats are very comfortable, especially the soft leather sofa. Unlike some other cinemas it's kept very clean. You can also purchase adult drinks at the bar to take into the studios.