Been coming here for 3 years and live 2 doors down. Cafe staff are incredibly rude, not all of them…read morebut have spoken to 2 who can only be described as aggressive. 1 today. Complained to Manger who was remarkably not interested in the least. Im a pensioner and disabled. Really distressing experience today, brought to tears and Manager actually laughed in my face. Unbelievable. Have asked Head Office for a refund of Membership.

My favourite cinema in London due to its constantly good selection of popular and alternative…read morefilms. They have an excellent bar upstairs which is very comfortable and relaxed- a place where you could equally go on a date and sit back and read the papers on a Sunday afternoon. They sell a variety of organic snacks and drinks which you can take into the cinema with you, in addition to the drinks which you can buy from the bar upstairs (a big plus of this place is being able to take beer and wine in to the cinema) The chairs are extremely comfortable- far more comfortable than usual- and are worth the extra few pounds that you spend on getting in.

I once wrote to Vue Management to complain about Vue in Romford. The seats were soaked in God-knows…read morewhat, the screens were covered in mess, there was popcorn everywhere, the projector was projecting wrong, there were balloons randomly in the theatre blocking the top corner of the screen. Their response was at least honest; "Unfortunately, due to the clientele in Romford it is difficult for us to maintain a consistently high quality" - and I believe them. The Vue in Romford is decent as Multiplexes go; but the problem comes when you find lots of kids who'd rather text each other across the room and make random turrets type noises than watch a movie. We used to avoid this by going to screenings at 11pm. But we found that although the kids were gone, their mess wasn't. I complained a much of times and to be fair to them, I got a few free tickets-- but it got to the point where I'd rather pay to go somewhere else and not have to sit on someones unwanted popcorn. Cinematically; the films are presented well; good sound and good size screens; but often you'll find coke splashed on screens or my biggest problem; holes in the screen (meaning shiny bright sparkling areas). A cinema that tries to be good but doesn't quite pull it off. Go elsewhere.

This Vue cinema is great, you can either buy your tickets downstairs from a dedicated ticket desk,…read moreor go up some escalators and buy your tickets with your popcorn, or you also have the choice of buying them online and collecting them from a ticket machine. In the main lobby, you have a Ben & Jerry's stand from where you can get some yummy ice cream, next to the stand they have a selection of pick and mix. The lobby looks nice, but is always pretty busy during the evenings so I suggest getting there early. As Paul mentioned there is a lack of food, but to be honest there aren't many cinemas that do a huge range. As this is near a shopping complex there are a few places you can go to eat. I am a huge popcorn fan, and Vue does do tasty popcorn. The screens are good and the seats are comfortable, this Vue is great to watch any film =)

Update:12/10/23 Messaged Vue again to chase the matter up where they instructed we should email Vue…read morecustomer service to advise them of the incident so it could be investigated!?!? - So nothing has clearly been done & we appear to be going round in circles with no customer service back up or support what so ever! Update: 6/10/23 Vue advised they were logging a complaint due to the incident & would be in contact with us which they did follow through via email confirming they'd be back in touch again once they'd looked into the matter but sadly we've not heard back!... 6/10/23 Last night on the 5th at 20:10 I had gone out to watch the new saw film in the Thurrock lakeside bye branch. I have never been so disgusted and humiliated in my life. The seat I had been allocated was not checked and the person in the prior film had urinated on it. I had been sitting there and only noticed till I got up for the first time at the end of the film that my clothing was damp. I have got the managers name (leon Francis) who was on duty last night. He said he could not do much or help assist in the situation that occurred at your venue. Which has resulted in me having to drive home in the same cloths. Which also means been in my car so now I will have to pay for the car to be valeted and also all my cloths taken to a cleaners. I am livid at this situation and disgusted at how poor this has been managed the fact I've had to walk around and drive home with someone else's urine on my cloths. I was eating in the seat touching it. This is incredibly unhygienic and am furious with the branch as nothing was helped to deal with the situation. I am appalled at the service and also the lack of checking of the seats. Something needs to be done! Vue customer services have been emailed full details of the incident

I've been here a couple times. First time was to try out the sofas to watch a form which is nice…read moreand comfy and it's an experience to watch a film like that. And the 3d movies here are great, I watched Star Wars and the seats were amazing and it was a wonderful experience. There are booking screens on the side so you don't have to queue up for the tills and the pic and mix sweets have a great selection which every so often I'd just go to the cinema for the sweets.

they kicked me out for being on my phone i explained i was messaging my dad whom is in hospital…read morethen rudely talked to me and threw me out

Terrible customer service after manager at Redditch refused us entry during the opening adverts and…read morethen tried to have security throw us out. Instead security were fed-up with the behaviour of the manager and asked us to complain to the company Vue and the shopping centre. CS gave me 2x free tickets (worth £5 given Meerkat 2-4-1) which ran out during Covid so never used and CS refused to re-send.

If you're a film lover you NEED to go to this place. The Aubin has a lot to offer - some good food,…read morecocktails and... sofas with blankets. It doesn't get much better than that! It's a really lovely intimate setting - quite small so regardless of where you end up sitting you have a great view of the screen. Also pretty impressed with their selection of films - it's nice to see some smaller productions every once in a while. Tickets are a little pricey (£13) but I do think that it's worth it if you want the convenience of total comfort and relaxation.

I love going to the movies. I love sitting on comfy couches. And I love cocktails and gourmet…read moretreats. Who knew that these could all be combined in one place??! Well, at The Aubin Cinema they are. :) Downstairs of the fancy clothing store Aubin and Wills, the Aubin Cinema is a cinema lover's delight. You book ahead of time to get comfy lounge chairs or loveseats and can settle into watching a great indie film with a a beer in hand. The flicks are 13 quid a pop but that's about how much they cost everywhere else and you don't get fancy seats with all the rest! PERFECT date spot!

Most of the reviews for odeon cinema in Surrey quays are out of date, sorry guys but they are…read more A few years from now so will mine, but while I am writing let me update you. The layout is very much the same but the facilities have benefitted from a much needed upgrade like the toilets have been done up, almost all the screens now have premiere seats located at the back. The establishment has decided to get rid of the waffles and replace it with milkshake a instead. Also, they have an array of chocolate bars to add to the shake mixs such as, toffee crisp, malteasers, rollo etc. This is a great addition, especially when you are considering the nice cold drinks to go with the summer films. Additionally, look at your full price receipt brought at the box office as they have been giving out 2 4 1tickets as a nice bonus!

Surrey Quays Odeon is my time away from reality. 2 hours of a mind numbing movie watching…read moreexperience. Obviously it works really well for me because I just roll out of my apartment into a theater seat. I can imagine it would work rather well for people living around Canada Water/Rotherhithe because the SQLP complex is rather well served by buses and is a quick walk from Surrey Quays and Canada Water stations. Negative points because of the recent rise in tickets. I remember paying below £7 for several shows once upon a time. That seems like a distant memory now - or perhaps I'm just missing something. Also, for no fault of theirs they have to be penalized because of the lack of pre- and post- movie things to do.

ALWAYS friendly staff and the place is ALWAYS clean - auditorium, screens and toilets. Has become…read moreour 1st choice to look to if a film is coming out we want to see. No trouble parking as served by large carpark. Only whine which relates to the Odeon chain itself I'm sure is the food pricing - eye watering - and sound levels of the films - deafening at times !

This is my local cinema and I have been coming here for quite some time now. The good thing about…read morethis place is that it's a bit out of the way so it's generally not too busy. The bad thing about this place is ALSO that it's a bit out of the way so it's not that easy to get to. Even though it's next to a leisure/sports centre it's not very well served by public transport (there's only 1 bus) so unless you drive it's difficult to just pop by after work, but they do have plenty of parking space if you do drive. It's a big enough multiplex from the odeon chain so you get a good selection of 2D & 3D movies. As with most other cinemas... avoid the snack/sweets/popcorn.

Selfridges really does have EVERYTHING now, including a cinema. Being Selfridges, it's not just any…read morecinema, it is the Everyman, a cinema that makes you feel like a VIP. Noted for it's spacious couch seating, waiters to bring you the snacks you ordered, and a little table to keep it all on, it is a little more expensive than other cinemas, but you get your money's worth. I have been to other Everyman cinemas and enjoyed the VIP treatment, but in this instance, I found my seat very hard to get comfortable in. It wasn't too hard, but it was so high off the ground that it was impossible for me to get comfortable. It might work for someone 6ft tall but for me, it just wasn't working. I would recommend not sitting in the front, I think there might be better elsewhere in the room.

I'm so happy about Everyman opened in Selfridges…read more Came here for an one-off showing of Mary Poppins on Christmas eve, the film I loved for many years but first time seeing it on a big screen. It was delightful. Later saw Paddington Bear here too. The seats are very comfortable, especially the soft leather sofa. Unlike some other cinemas it's kept very clean. You can also purchase adult drinks at the bar to take into the studios.

Now I would highly recommend this cinema if you want an intimate and very comfortable cinema…read moreexperience without the annoying people talking all the way through and even better... A very representable price tag. I think we even attended on a crazy Monday and got half price tickets. They have a bar in the waiting area where you can buy drinks of all sorts and sweets or ice cream (no popcorn if I remember rightly) which is prob a good and less busy place to pop in for a cuppa anytime anyway. The cinema itself usually has most higher rated films showing on release and extremely generous seating throughout. Screen are on the smaller side but overall that doesn't detract from the experience unless you want an IMAX experience or something totally in your face. Barbican is definitely worth a trip for those wanting to avoid mainstream cinemas. Xyz

My wife and I recently visited to see Life of Pi for a Sunday matinee. The tickets were £15…read moreapiece, no stadium seating, and I've seen more impressive movie screens in the tube. Oddly, when we bought our tickets, he showed us a tattered seating chart and asked us which seats we'd like, but had to look up our request in the computer to see if they're already taken, which led to the following conversation: "how about those?" "sorry I'm afraid those are taken. "how about those?" "sorry I'm afraid..." etc. The one twist was the classy food - scones, quiche, and an extensive wine list - which we weren't expecting. While I'm a fan beer / wine in movies, we actually just wanted some popcorn and sweets...

I don't think I can return to your average, run-of-the-mill cinema after Everyman. This is cinema…read morefor grown-ups! You can watch a film without a child kicking the back of your chair or throwing popcorn about the place and you can get drinks and bar snacks served right to your seat. Brilliant! A great place to come with a date as the double-seats mean you can snuggle up to that special someone. Next time I want the even more luxurious seats at the back which looked more comfy than the average ones and I believe may even have had foot rests. A full bar and decent selection of sweet and savoury snacks. I love a glass of wine with my film so this place gets a huge thumbs up from me on that alone. It is expensive, but no more expensive than seeing a film at a cinema in Leicester Square and billion times better! They need more of these cinemas over London!

The only problem I have with this plush theatre is that once you go "Belsize Everyman" you really…read morefind film watching anywhere else impossible. Cheap - it ain't £12-14 (dependant on reclining or not) and let's be frank, a bowl of chilli stuffed olives and rosemary mixed nuts or one sweet craving of white chocolate covered bananas with cocktails can set you back enough to skip dinner entirely, but I have seen some thoroughly exhausting movies here ( Brad Bitt becomes infant - cough cough), and leather reclining seats with mojitos made that experience something almost enjoyable. If I had one critique, it would be fairly obvious one as a former resident - more selection/invention/events please. Any possibility of an 'event' generally requires Baker or Hampstead here - but for an experience beyond movie watching that feels akin to first class lounging try it.