I had no idea how aggressive the 'sales' would be walking down brick lane. We were approached by…read morepretty much every indian restaurant as we walked claiming that their food was the best. All pretty much offered the same deal... 25% off the entire check and a round of free drinks. After we finished our stroll and declining every offer to hear the next one, we went back to the one that sounded the most enticing (and the most crowded)... this place. Little did we know we were being set up for a bait and switch tactic. The staff was friendly upon entering, accommodating our family of 6 by swiftly arranging the tables and pulling them out so we could sit down. After seating they asked what we wanted to drink and I told them the 'deal' that we were granted. I almost expected them to know what their guy was selling outside to get us in the door but they immediately sounded struck by surprise. Like a car salesman, the server immediately went to the manager to make sure that he could grant us the deal. He came back and asked who specifically told us about the deal. I pointed outside to the guy who now seemed to disappear but handed them the business card that he gave me. They said 'okay'. The temperature seemed to drop immediately like they were getting the lousy end of the stick. He then asked us what we wanted to drink. I confirmed that the round was free and he confirmed. 1 beer and 5 mango lassi's please. As we proceeded to look at the menu, I was actually surprised at how high the prices were. In my mind, I was thinking they jacked up the price knowing that they would be giving out discounts to get people in the door. That's fine I guess. 25% off brought the prices back down to reality. We continued to look at the menu and then we made our order. Shortly after ordering our drinks came out. The mango lassi's were pretty good. thick and creamy. The beer was super small. About an 8 oz pour (half pint). That's fine I guess cause it should be free right? I wouldn't mind ordering another. About 5 minutes after enjoying some of our drinks the manager or owner or some authority figure came over to our table with a tablet. He explained to us that he couldn't possibly afford to give us a free round of drinks AND 25% off. He proceeded to tell us that his establishment was very high quality and we'd be getting a great meal at standard prices without a discount. He offered us one or the other... EITHER 25% off the entire check OR the 1 round of free drinks. I specifically told him that we came into the restaurant with that deal in mind and we could have just went next door with the same deal. The car salesman in him seemed to come out and he continued to talk up his restaurant saying how fancy it was and that he could not afford to give us both. He was visibly getting upset that we would hold to what they offered to us in the first place. I told him that he shouldn't be getting upset with us, but his dude outside that was offering this deal if anything. How preposterous! He eventually turned around to his colleague upset. I looked at my wife and she said they may spit in our food or something. I agreed and we decided to just get up and leave. We left our drinks there and got the family out of there. I normally don't write 1 star reviews. I'll generally give the establishment some leniency thinking that the workers just had a bad day or it was a fluke. Not this one. It felt like they were set up to grab as much money from customers as they could knowing that we were tourists and 1-time guests. Maybe it was a fluke. Maybe their food is actually good. I will never know and won't ever care to know since our experience was a bad one. BTW, we walked about a block and got some indian takeout and ate it at the hotel and it was delicious!

This place is A-OK in a neighborhood that has an overwhelming almost intimidating amount of Indian…read morerestaurants....I think they are probably on par with everyone else. They focus on high volume tourism dollars it seems like. We did get 20% off of our bill though and got a ton of food for the price. Maybe it's just me....everything was bland. It wasn't terrible but just fine..presentation was nice and service was nice.

I think I probably go here every week. It is definitely the best Indian restaurant around, opening…read moretill late the owner and waiters are always absolutely lovely, opening sometimes just for you! (If you're like me and want to have a curry at one in the morning.) There are so many delicious dishes, I could go on forever. It is always very quick, and most dishes except for the obvious aren't too spicy which is good for the weaklings like me. The prices are very reasonable, and it's always lively, yet still cosy and welcoming. Go here!

This is a nice Indian restaurant with an upscale, fancy feel, tucked away on a beautiful street in…read moreKensington. The place is decorated very nicely and has a good amount of space inside. I arrived soon after they opened, was the only guest there, and had a coupon to use. My server was very quick and attentive, and she helped me choose between two paneer curry dishes. I ordered the palak paneer, with a side of rice and the masala chai tea to drink. The tea came out in a few minutes, in a nice-sized pot, and with sugar cubes. Although the reason for the -1 star is that halfway through my meal, I found a fly buzzing around the sugar cubes and was really disgusted. I told the server and she apologized and gave me a new cup of sugar cubes, although that was really unappetizing... Overall, I can honestly say the palak paneer curry was absolutely amazing, one of my favorites I've had in London! It had lots of bits of paneer, and the sauce was delicious and balanced well. I loved the rice and the chai tea (besides my problem above with the sugar) and really enjoyed the food overall. I feel like this would be a great spot to revisit and bring my boyfriend for a romantic date night!

We ate on the patio, which was lovely. The food was flavorful and the service was prompt. This is…read morethe place to go for an intimate, relaxing, and delicious meal.

Stopped in for a coffee on my way to an appointment. It was a little quieter than the other coffee…read moreshops and was able to quickly grab an oat latte to go. The staff weren't too friendly but not a problem. Plenty of pastry to sample and there's some seating toward the back of the shop. The coffee tasted a bit bitter than I like but did the trick.

We went for a birthday dinner, and it was solid…read more We were a big group, so a sub-group of us ordered a combination of different curries to share. I personally ordered a chicken tikka masala and an equivalent with prawn. I absolutely loved the latter -- the prawns were fresh, and the sauce was appropriately velvety. Everything else, ranging from the naans to the starters were great too. Service was good, though not phenomenal. I felt that the waiter could have been a bit more personable and that the dishes could have been served more promptly. Ambience was simple and practical. We were sat on the lower floor, and it was good to have relative quiet and opportunity to chat with one another.

slow service and they were out of a few things but there was only one guy working and it was a bank…read moreholiday so i can't be too mad. fire asf meal to pregame watching thunderbolts at rich mix next door. the paneer was the most flavorful dish, almost tasted like some sort of bengali version of gochujang. def get anything with lamb in it too! the prices were super reasonable. my friend got a mango lassi for dessert and said the creaminess rivaled her favorite one back in LA.

Fantastic place with Bengali food. Cozy, quiet and relaxing atmosphere. Friendly staff, great…read moreservice. Good prices and portions size. Walk-in only. Some highlights to try: Fuchka and Samosa chaat -- great option to share. Kati rolls, biriyani great as well. Lassi and shakes are also very tasty.

Stepping into Masala Zone is like entering the taste buds of India. The cuisine here is proper…read moreIndian, not that trendy stuff that Westerners usually buy into. I came to this place with two of my friends from Delhi and they were explaining the origin of the food before me: what region it came from, the cultural reasons behind the use of those particular ingredients. It was like an Indian food seminar. The waiters and waitresses were just as knowledgeable as my Indian dining companions. The whole experience was a festival of learning. Their food is delicious. They serve platters with all kinds of yoghurts, nans and house specialties. I got the smallest platter thinking that I could devour it whole in a matter of milliseconds, but surprisingly it was very filling. My other friends who got the larger platter couldn't finish their meal. The place is cheap as well (I spent £11 for my platter and a cold beer), so I would definitely suggest going if you have severe Indian food hankerings.

Masala Zone is one of my guilty pleasures and one of very few companies I ever use for Friday night…read moretakeaways ... they offer particularly good value when really hungry. However, my most recent visit to an actual branch proved that Masala Zone is not a good option if you just fancy a light meal. The streetfood starters seem like a good choice but I've actually tried most of them before and they tend to be on the greasy side. Having been lucky to get an outdoors table on the patio out front (overlooking traffic, but still ...) we decided to leave without ordering. Sushi across the road was the answer on this occasion. The upmarket chains (Wagamama, Dishoom, Busaba Ethai et al) all seem to employ the same interior designers, this branch of Masala Zone was dimly lit with dark tables - very pleasant but formulaic.

In a breakfast nutshell stuck in the early 1990s…read more.. The uninspiring flavorless pancake and syrup that my husband had, had little to offer to appearance and taste. The eggs tasted as if they had been mixed with something odd, had been pre-done and sitting there for a few hours under a heater - just not fresh. We were not served any bread, the espresso was bitter, the white-looking substance that was cheese (I think), I didn't even touch. But on the flip side, the salmon was good. Breakfast for two: £25

Amazing food, excellent service, food came so quickly and everyone was kind and helpful! would…read moredefinitely recommend if you're in the neighborhood. Thank you!

I was pretty disappointed with this stroll down memory lane. I'd come here a fair bit decades ago…read morewhen I was working a lot in London. In a city of plentiful, very good, local Indian holes in the wall, I always viewed this as a big step up. Fancy Indian food. Today, I'd say it's just pricey Indian food. Nothing was particularly good, -- I don't know my wife loved the naan bread. Chicken makhani was the best. Spinach was good and interesting. Seekh kebab, meh. Spicy artichoke hearts were greasy and mostly breadly. Papadum chips? Why not real papadum? They felt almost like packaged chips. Silly small portion of rice. No samosas on the menu? Decor is dated. Service was decent. Hard pass on a future visit.

The restaurant was very nice. There was good amount of room between tables, beautiful lighting…read more The service was excellent, they watched very closely in case anything was needed. The food was so good! We ordered a wide array of foods and it was all very good.