I am a small business owner based California. It's expensive to live here, as a business owner it seems like everyday I'm paying another bill or stressed out about filing more paperwork, just putting out fires left and right. I go after government contracts 24/7 and the last thing I want to do is waist time, whether it's my time or anyone else's. So I reach out to these jokers 1/3/2023 just to get a quote on "their" products so I can submit my bid on two separate projects the 5th of January. They send me an email explaining they had to have their legal department review and fill out the paperwork. I said ok cool. I follow up with them 3 days later stressing how I need that quote and they tell me "We had to send the forms to our legal team for approval. Once we receive them, we will send them back ASAP". I follow up again January 9th and the sales rep sends me an email saying this "When ever we need to submit a bid and need to fill out a form we have to send it to our legal team beforehand. We should be getting it back soon!" The actual latest day to bid was 1/11 at 2pm and 5pm, Cintas Corporation, Western Group, Location 684 caused me to miss both deadlines. Today is 1/13 and not even an attempt of an apology for this !@#$ up! #baptisteclan read more

I worked with aa non profit who tried to use Cintas for bathroom supplies and logo floor mats. The nonprofit tried a few other consumables from Cintas, which they cancelled in writing. Things are so disjointed at Cintas. The non profit has had numerous billing issues with Cintas Cintas continued to charge for cancelled items and added more and more costs. They kept not correcting thE bill and threatened to take the poor nonprofit who serves poor children to court for a small sum of money - $300 - which was in error anyway. Do not do business with Cintas. It is a nightmare of a customer experience. Horrible. read more