What a deceitful and very unprofessional company. They are our commercial pool chlorine supplier…read moreand they never deliver on time. We run out of product constantly and it's becoming a habit with them. When you call the office they tell you it's out for delivery today. Then tomorrow comes and they haven't delivered. You call in again and same thing "it's out for delivery today". Well that's Bullshit!! They haven't been and have no intentions of coming because it's a holiday weekend but they had all week leading up to the weekend to get the chlorine tanks filled. They have a very poor follow up with whomever is delivering. Maybe the office personnel needs to get off their lazy asses and follow up on their business contracts and quit telling us when we call in that it's out for delivery because it hasn't been delivered yet. I've never liked Arnold's pools. I think they're a amateur company with less than amateur staff. If you want to have a company with bad repoire with people then that's your choice but I'm going to do my best to let all the commercial and private pool owners know that Arnold's pools is unworthy of being a pool company to serve the Grand Strand Area they should shut the doors and find something else to do with their lives because it's clear they don't know how to service the industry properly and with faith. That is all I have to say!!!

My involvement with Arnold's began about two years ago when I called from out of state inquiring…read moreabout in-ground concrete pool construction at a property I was purchasing in Conway. Based on our phone conversation, their rep John researched the property and its suitability for a pool within a few days. No other contractor returned my calls. When it came time to build, more than a year later, Arnold's performed exactly as promised. Their work process was efficient, with obvious attention to detail. It was educational and fun to watch it all take place. The entire team was uniformly capable, communicative and highly professional. The pool was completed ahead of schedule and the follow-through to ensure I understood the maintenance and mechanics couldn't have been better. Arnold's performance was first-class in every respect.