Great service. Didn't need a new transmission ... hurrah!read more

From the owner: We do transmissions both automatic and standard, transfer cases, rear ends, flushes and gear oil…read morechanges. We specialize in all kinds of automotive work.

one of the best experiences for automotive service I have ever got. SUPER timely and helpful in a…read morean afternoon emergency, fair prices and outstanding service. broke down and was rescued and on the road in 2 hours in the late afternoon for a bad alternator and battery from time I called them to Time I was driving out of shop. This is nearly super human performance in a shop environment! Highly recommended! I would give them 10 stars if I could!

I have stayed loyal to these guys for to long. No more for…read moreme. Telling my pregnant wife to be there first thing in the morning with the car and then making her wait until 3 in the afternoon anyways. (This happened multiple times) Should have been and hour long job. Instead she sat in the waiting room. Then took a walk and then came back and sat some more. Do I recommend their work? Ya I think they do a good job. At least I did. But the customer service gets worse every time I go in, and apparently loyalty means nothing to them.

Recently after camping my check engine light came on and I had to return home a couple hours away…read more I stopped here to see if they could run a diagnostic to see what might be the problem, the computers said there had been 14000 misfires so must have a spark plug issue. The mechanic checked the plugs and found one that was totally broken. He installed a used one to get me home and suggested I get the truck in for a tuneup sooner than later. I was so thankful they took care of me right on the spot. Great service in a small town.

Stopped in to have my battery cables tightened. Gary did so - on the spot- no. Charge !!!! They've…read moregot my business

I had a great experience with A Automotive Tire Pros in Colville. Our Buick Enclave had a tough…read moreproblem that other shops couldn't figure out, but Aron Anderson and his team solved it. Aron is the owner, and he also works right in the shop. You can tell he really knows what he's doing. Their communication was clear, their technical skills were impressive, and they treated us with respect the whole time. The pricing was fair, and they explained everything in a way that was easy to understand. I highly recommend A Automotive Tire Pros to anyone who wants honest, skilled, and friendly service. They went above and beyond, and I'm very thankful for their help.

Got in late, so had to spend night, no big deal. Got the estimate, sl coronary and he REFUSED to…read moreonly fix the broken side. Had to do both. OK, never heard of that in My 56+ years of legal driving (and I averaged 40-50,000 miles a year for 20 of that). Charged me $200 more than the locals, or so they said. Did ALOT of walking around and checking out the town. No discounts, AAA, senior or military. This out of state, SENIOR, female left screwed. PS it did not take the full labor/shop fee I was charged. So is it "the book" charge for out of towners and actual time for locals? Nope, won't recommend. ESPECIALLY IF YOU DON'T LIVE THERE!!!

Great customer service fair prices will work with his costumers I went in and had tires put on had…read moremy exhaust fixed at my brakes and rotors done and Josh and his guys work really great with me I really appreciate that work

I'm posting this to document my experience with S and J Automotive (Joshua Scott) so others can…read moremake an informed decision. Work performed: Front-end work including struts and a control arm replacement. Timeline: March 29 - Initial charge: $2,253.39 (vehicle brought in / initial work). April 2 - Charge: $1,749.48 (front-end suspension work). April 15 (evening) - I picked the truck up. April 17 (around noon) - The outer tie rod end disconnected while my wife was driving slowly on a dirt road (after the truck had previously been on the highway). This caused a loss of steering control on one side. We were lucky this didn't happen at highway speed. Second opinion (what the next shop found): Because this was a steering/safety issue, I took the truck to a second mechanic. They requested a complete list of all work previously performed so they could diagnose and repair it correctly. During their inspection, they identified multiple issues with the parts and components installed by the prior shop, including items that were installed improperly and/or missing necessary hardware. Their findings were not limited to one component. What happened afterward (public posts): After I raised the safety issue, the business posted multiple public Facebook posts about me by name. Those posts included derogatory personal statements and accusations about my honesty and conduct, along with shifting explanations that conflicted with each other. I have preserved screenshots and documentation. Cease-and-desist / formal takedown demand: Because the situation escalated into personal public accusations, I sent formal written demands (cease-and-desist / takedown and retraction requests) asking that the posts be removed and corrected. I am preserving documentation of the posts and correspondence. Bottom line: A steering-related failure shortly after major front-end work is not something anyone should have to gamble with. Based on my experience and the second mechanic's inspection, I strongly recommend that anyone who has had any work done here obtain a second inspection to confirm everything is properly installed, fully secured, and safe. Update For further clarification, after this work was completed, an insurance claims adjuster reviewed the findings and reached the same conclusion regarding the condition and safety of the work. After that, a separate licensed repair shop independently was requested to inspect everything that had been worked on because the vehicle was unsafe to drive. They also reached the same conclusion: multiple aspects of the prior work were improperly performed and required correction before the vehicle could be operated safely. When I shared my experience on Google review, the business owner responded by making false statements about my character and profession on social media, rather than addressing the mechanical concerns or talking or messaging me privately. His statements are not accurate. Since posting my review, others have contacted me describing similar experiences. Because of the potential safety implications, I am encouraging anyone who believes they may have been affected to submit a complaint directly to the Washington State Attorney General so the matter can be reviewed through the appropriate consumer protection process. My purpose in posting this review is consumer awareness and vehicle safety. I am sharing my experience factually so others can make informed decisions.

What a wonderful place to do business with. Everyone there was super friendly, very efficient and…read morehelpful. The work they did was superb. Many thanks to everyone there, I couldn't be happier!

This shop is top notch! I've had my retro 1978 VW bus serviced by them multiple times and have…read morealways been very satisfied by the quality of their service and the final price at the end of the day. They clearly have a very skilled team of mechanics working at this shop who are dedicated to helping their clients the best they can. My last service was time-sensitive as I was set to head out on a road trip within the next few days, and this shop got all the work done in time and at a very reasonable price. If you're in Nelson BC and in a bind, I highly recommend calling these guys. 5/5 stars! - Liam

From the owner: Lees Autohaus 1999 in Nelson is your source for dependable automotive repairs at affordable prices…read more Our experienced technicians work on all makes and models of cars and trucks, specializing in Asian and European imports. We understand you rely on your car day in and day out - ensure it performs at peak performance by bringing it to Lees Autohaus 1999.

Do you want it done cheap, or do you want it done right?…read more As a fleet manager with over 20 years in the automotive industry, I've seen how most shops operate. Too often it's the cheapest parts, every bolt rattled with an impact gun, and training thrown out the window in the name of tighter profit margins. It's frustrating, and sadly, it's become the norm in many repair facilities. Downtown Auto is the outlier. They pride themselves on quality, and it shows -- from their thorough inspections and clear reporting to the way they approach diagnostics. They don't just throw parts at a problem. Every issue is addressed with a methodical, traceable diagnostic process. When repairs are needed, procedures and specifications are followed to the book. Nothing is overlooked. What also stands out is their commitment to training. In the Kootenays, we don't have the luxury of a large, seasoned trades culture. At Downtown Auto, they take the time to mentor new technicians, ensuring their work meets high standards. That investment pays off for customers like me. As a fleet manager, this has been a game-changer. While other shops end up fixing the same problems repeatedly, Downtown Auto fixes it once -- and fixes it right. It makes my job easier knowing the vehicles I send to them come back reliable and road-ready. So sure, you can save a little by going somewhere else for cheaper parts and speed-driven repairs -- and end up with a work order that's as hard to understand as your teenager's text messages. Or, you can go to Downtown Auto and know it's done right the first time.

They did terrible sub-par auto work. Upsold me on things my car didn't need, then they didn't…read moretighten the cap on my radiator and caused a major over heating which basically cooked and ruined the car. I can understand mistakes but then they just topped up my rad fluid and charged me for the fluid and gave me the worst attitude and tried to say I should be checking all the caps and work after they do it??? like why did I pay you? Strongly suggest staying away from this shop. They do poor work and are shady and not the type of people you want to deal with. I have 4 other friends with really negative experiences here. I'm hoping they go out of business and get run out of town.

These guys are the most honest and helpful mechanics I know. They always lay out what needs to be…read moredone and do it as quoted. They give you a run down on what can be left for later and never do unnecessary work. They have helped out my wife who is not car savy on a number of occasions. I will always take my vehicles there.

From the owner: At Civic Auto Repair in Nelson our skilled technicians provide preventative maintenance and repairs…read morefor all makes and models of cars and trucks. From transmission repairs to tire balancing to tune-ups, we do it all. Make an appointment or stop by and see us!