We needed our unfinished basement cleaned thoroughly. West Indies Family Cleaning swept and mopped…read morethe floors, wiped the walls, and cleared the cobwebs from the ceilings. They confirmed appointments, arrived on time, were very professional, and did an exceptional job. We will definitely use their services again. THANK YOU!

From the owner: We are a professional cleaning company providing high-quality cleaning services for residential and…read morecommercial spaces. Our experienced team delivers reliable and efficient cleaning solutions, ensuring a clean and inviting environment. From regular cleaning to deep cleaning and specialized services, we prioritize customer satisfaction and exceed expectations with our professional approach.

Maydelin is an amazing find for residential cleaning services. We just moved to Louisville a few…read moremonths ago and we were having issues just getting return phone calls from cleaning companies. She has been highly responsive since our initial request for pricing and availability. She is on-time and has been flexible when our plans have changed (family visiting). All positive signs, right? But how is the cleaning? Maydelin knows how to really clean- truly a professional. We have always had cleaning services in our homes for over 30 years. There are only two that we would consider exceptional and this is one of them. But remember, you get what you pay for. She was the not the cheapest price, but she shows up on-time and does an awesome job. If your looking for the lowest price, best to probably look elsewhere. This is a fairly new business, but there is no doubt she will be booking up her schedule quickly.

From the owner: Would you like to have your home with a clean and pleasant environment? Contact me. I'm an…read moreexcellent cleaner

Where do I even begin?…read more Well for starters the sales rep was extremely obnoxious and he refused to catch onto the not so subtle hints of the type of cleaning services that we were looking for. He kept pushing his own agenda with each location that we toured with him throughout the building. Each encounter with him was unnecessarily intense. Next we completed the finalized walk through before service began twice, on two (2) separate occasions, with different potential cleaning specialists employed by JanPro. The first candidate was kind and friendly, but later decided that she couldn't do the job after our meet and greet. Now the second employee was the icing on the cake. He originally appeared to be a respectful, well-spoken gentlemen who portrayed himself as a professional.....I was sadly mistaken. Not only did both he and his counterpart co-worker repeatedly and incorrectly continue to keep trying to enter into our building, high security measures on our end, but they never even serviced our site! On the first and only day of service of our office building, they just stood outside talking, had failed attempts to enter into the office, then lastly walked out without even picking up a broom. What made matters worse is that same young male sent an aggressive toned, judgement passing, racist email to us about the nature of our security compliance. That ill-mannered email was completely unwarranted and unprofessional!! That said, if you choose to move forward with cleaning services through JanPro just be prepared for a world of excuses, unfilled promises and incompetency. Do not ignore the initial signs when you feel that something is amiss with this establishment. It'll save you heartache down the road.

From the owner: Jan-Pro of kentuckyread more