TL;DR: I paid this shop to investigate a serious oil…read morepressure code. Instead of properly diagnosing the issue with a simple oil pressure test (~$100-$200), Doug (the owner) cleared the code and charged me for a mass air flow sensor instead. This led me to spend money on repairs for a car whose engine was dying--something Chevy confirmed shortly after. The shop was evasive, dismissive, and in the end, wasted my time and money while my warranty expired. --- Full Review: Do not bring your vehicle here if you care about honest diagnostics and clear communication. Last year, I had my throttle body replaced here, and while the work was okay, it was done by one of their regular techs--not Doug, the owner. This year, when my check engine light came back on, things went completely downhill. In late May, I brought my car in with a specific concern: an oil pressure code, which is notoriously tied to serious engine issues in my car model (Chevy Malibu 2016-2018). Chevy even has recalls for this issue--just not for my specific trim. I explicitly asked the shop to investigate this code. Doug took over the service this time. Instead of performing a simple oil pressure test (a basic and relatively cheap way to confirm if the code was serious), he cleared the codes, claimed one didn't return, and recommended I replace the mass air flow sensor instead--which I paid for. He failed to inform me until after the work that he never actually ruled out the oil pressure issue with the proper test. This gave me a false sense of security. I thought the issue was handled, only for the car to worsen significantly over the next two weeks. When I returned to the shop, Doug claimed the oil pressure code was back--and he needed to look into it again. I told him we had already paid for that! That's when things got truly frustrating. Doug became argumentative and defensive, telling me he "can't remember every car" and denying the code was in his notes--until he found it at the top of the receipt. By this time, my warranty had expired, which was devastating because if he had performed the test and diagnosed the engine problem properly the first time, I may have gotten help from the warranty company. He offered to "call the warranty provider" to help but never did--despite me calling to check multiple times. I ended up taking the car to Chevy, who confirmed exactly what I feared: my engine was failing. They advised a full engine replacement. The cost of digging further into the failure wasn't even worth it at that point. To top it off, when I called back to get a simple oil change receipt (to prove to Chevy that I maintained the car properly), Doug was supposed to call me on Friday. But surprise--he doesn't work Fridays. I called again, and when he finally returned my call, he screamed at me for "threatening" his workers (which I absolutely did not do) and rambled about how his dad built the shop. When I told him other mechanics had said he absolutely should have done the oil pressure test, he acted like that wasn't required and said he doesn't have to explain everything he does to customers. That's a huge red flag for anyone relying on honest diagnostics. His solution? Bring the car back and do a payment plan with him for a fix that should've been diagnosed correctly the first time. He said he doesn't usually offer that kind of deal, but would "do it for us" since we have a kid and are tight on money. --- Bottom Line: This shop might be okay for simple fixes, but the owner Doug is dismissive, unprofessional, and refuses to take responsibility for serious mistakes. I paid out-of-pocket for a repair that I never would've done had I known my engine was dying. Now I'm out of warranty, down thousands of dollars, and have a car with a blown engine. I do not recommend taking your vehicle here--especially for anything beyond basic work.

I had my daughters car towed to Goddard Auto for a transmission job…read more I live in Plymouth. Not close. I think that speaks volumes about a business that shoots straight. I knew the engine repiar would be done right and at a fair price. Thanks, Goddard Team! -Chris

Raul at Arelli Auto is a first rate mechanic!…read more I had a unique situation that was not a standard repair. Raul solved it creatively and figured out a way to get my car back on the road. Not only did he fix the issue, but he did it quickly and was a great communicator with regular updates along the way. I will take all of my vehicles to Raul whenever they need service. He was wonderful to work with; I found him genuine and trustworthy, which is not always the case in this field. Don't hesitate to take your car to Raul, he will fix it!

Engine replacement. The work done was spot on and so was the initial estimate. Excellent work at a…read morevery reasonable price

More than 2 decades ago, I found the BEST service, the BEST price and the mechanic I trust and rely…read moreon to fix "the issue". There is no better problem solver than the owner of this business and staff. Don't be surprised if there is a wait. I'm not their only customer who relies on them. They're awesome and worth the wait - that's why there's a line.

Drove my car into the shop at around 10:00 AM for a sound coming from my brakes, they were busy, so…read moreI left the car, signed and estimate sheet and they said I would be getting a call. Got a call around 3:00 PM, told me they had not yet got to it and wondered if I wanted to leave it overnight. I said I didn't and was informed it would be in in a bit and they would call me about the repair. Never got a call back and looked up the hours they close at 5:00. Drive up at 7:30 PM to check that my car was locked up or inside.....no car in the lot or in service bay......did someone loan it out or drive it home or is my car stolen with my registration and garage opener inside it... I'll be back in the morning

Terrible customer service, I sat outside for an hour waiting to be helped. I watched 2 vehicles…read morepull in after me and get serviced and the staff didn't care that I was overlooked

I go here for all of my tire service it's a busy place, but they take good care of their customers…read morethere and I've never had to worry about the workmanship I received