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    CITGO Ladysmith Express

    2.3 (6 reviews)
    Open 7:00 am - 10:00 pm

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    6 months ago

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    4 years ago

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    10 years ago

    Terrible getting into and out of as the parking lot is tiny. Imagine a ping pong table with gas pumps in the middle.

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    Sheetz

    Sheetz

    2.7(13 reviews)
    0.5 mi

    Extremely disappointing experience at Sheetz in Ladysmith/Ruther Glen. I usually expect quick and…read moreconvenient service from Sheetz, but this visit was frustrating from start to finish. The service was very slow, and the overall experience was not what I expected. After waiting for my order, I went to pay and my total was around $18. I handed the cashier a $100 bill, but when I received my change back, the amount was incorrect. When I brought it to his attention, he claimed that I had only given him a smaller bill. I know what I handed over, and it was upsetting to have my concern dismissed instead of having the situation properly looked into. What made the experience worse was the lack of accountability and customer service. A simple mistake can happen, but the way it was handled made me feel like I was being accused rather than helped. I was left feeling frustrated and disappointed, especially after already dealing with the slow service. I hope management reviews this situation and works on improving both the speed of service and how payment disputes are handled. Customers should feel respected and confident when making a purchase, and unfortunately, this visit left a very negative impression. I will think twice before returning to this location.

    Had to make a quick pitstop on my way down to Virginia Beach so this Sheetz was it!…read more Bathroom, parking lot, and store was clean. It had my favorite kind of water. The cashier was absolutely lovely and charming. Just with the kind interactions I had with her makes me want to return again.

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    CITGO Ladysmith Express - servicestations - Updated September 2026

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