Michelle helped my real estate clients with their recent home loan. She listened to their unique…read morelending needs and educated them on the process. She navigated a complicated buying process that included delays by the seller. Michelle was easy to communicate with and knew what to do at every turn. And when it came time to close, everything was in place. I will recommend Michelle to all my clients.

Michelle is OUTSTANDING and she is a delight to work with! She truly has the client's best interest…read moreat heart! She is always quick to respond, very thorough and extremely knowledgeable! She has worked very hard to help several of my clients when no one else could get them preapproved for a mortgage loan and always goes above and beyond including her willingness to coach future home buyers to be fully prepared when the time is right. Her professionalism and resources are second to none, I HIGHLY recommend to anyone interested in a mortgage loan or to refinance an existing mortgage!

USA Mortgage has such a fantastic group of people working there. I really appreciate their quality…read morecustomer service

From the owner: USA Mortgage is consistently recognized as--not only the St. Louis Metropolitan Area's largest…read moreindependent mortgage bank--but that of the entire State of Missouri as well. At USA Mortgage, our mission is the unrelenting pursuit of perfection, and we pride ourselves on the lending excellence and the superior level of service that our status as a mortgage bank enables us to provide. We offer new home buyer mortgages, VA mortgages, refinances, and other types of home loans. For EVERY YEAR since our inception in 2001, the St. Louis Business Journal has named us one of the top residential lenders in the St. Louis metropolitan area.

Great communication. Way lower mortgage rate than I expected and we closed super fast. Definitely…read morerecommend!

The best credit union around…read more I help a family member with their financial services and this location is absolutely incredible. It's always clean, the staff is friendly and so very helpful when I'm confused on how to do certain transactions. They are very patient. This location has services inside, drive up tellers and a drive up ATM. It is disabled accessible.

I've had a really disappointing experience with FCCU. They do a great job sending notifications…read morewhenever a charge goes through, but if something goes wrong or there's an issue with your account, suddenly there's little to no communication while fees quietly start adding up. Customer service hasn't helped either. The chat agents seem to be handling too many conversations at once -- responses take 5-7 minutes and usually end up being generic messages like, "We're looking into your history," without actually resolving anything. With how expensive gas, groceries, and everyday cost of living have become, I think people should seriously consider who they trust with their money. For some families, even $125 can make a real difference in paying bills, buying groceries, or getting through the week. In my experience, the way this situation was handled felt disconnected from the financial pressure people are already under. Overall, this has been by far the worst credit union I've used. Good communication shouldn't only happen when money is leaving your account -- it should also happen when there's a problem. Based on my experience, I wouldn't recommend banking here.

We are first time homebuyers and Kim with Gershman Mortage helped us with all of our loan needs…read more She was incredibly helpful, communicative, and enthusiastic during this process! Kim was professional and knowledgeable, always willing to explain the confusing and complex parts of the financial piece of homebuying process. We felt genuinely cared for and could easily put our trust in her and her team. We cannot recommend Kim and Gershman Mortage enough!

I recently purchased my fourth residential investment property and had the pleasure of working with…read moreJeff and Ali. They spent time educating my wife and I on the many different terms of each section of the loan. The borrower education we received will help us for the rest of our lives and was more than we could ask for. We really feel like we understand our mortgage on another level, which is amazing! So thankful for their assistance on this journey for our future!