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5.0 (1 review)

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10 years ago

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Plato's Closet - Worst customer service possible

Plato's Closet

2.4(16 reviews)
4.3 mi
$

The service is snotty and rude. There was one employee that was actually really sweet. The rest…read morewere too busy gossiping and flailing around like teenage girls to help. Not to mention I brought 6 bags of brand new jeans and men's clothing. And they gave me nothing. Like didn't even open two bags because I'm the one that tied them nothing had been disturbed. I don't understand how they found one jumpsuit and offered me 6 bucks for it. I bought it for $30.... Just extremely disappointed and overwhelmed with the attitude the two girls had at the counter. Nice long line and y'all just talking away. Not doing anything.

I live in Atlanta and typically sell my clothes to the location in Roswell. I was very pleasantly…read moresurprised by this Columbus location. It was clean , organized and had several trendy items that caught my eye. When I sell my clothes to Plato's Closet already know the items they will and won't take and how much I typically get for my clothes. But let's be honest each transaction is different based upon who sorting the clothing, but I digress. *** Plato's Closet buys gently used trendy/name brand clothing for a fraction of the price and resells it to their customers. *** On this particular day I brought in a bin of spring/summer clothes and a box of shoes. Most of my clothes were from Express, shoes from Aldo and Nike, and two gently used Kate Spade bags. The ladies at the front counter were extremely helpful. It took about 30 minutes for them to sort through my clothing and price it. I was very happy with my experience at this location . I received $238 for my clothing and traded in a few of those dollars for a new outfit.

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Citi Trends - deptstores - Updated June 2026

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