Most pleasant experience I ever had buying shoes. Good quality and style in the selections.read more

Wonderful selection of shoes! Great customer service...stellar value for quality, fashion and…read moredesign.... Highly recommend this as a go to staple for shoes, boots, sneakers etc!

We came here on Saturday August 30th, we were visiting from Montreal and happened to be staying in…read morethe area. My boyfriend was shopping for a pair of supportive walking shoes. I read some reviews prior to coming that this place was specialized in running footwear so imagined it would be ideal for us. We were so pleased with the service and technology used here to assess your needs. They have a machine that scans your feet and renders a 3D image, they are able to measure your exact size, your pressure point areas, instep, arch, etc and recommend shoes that would be a good fit for your needs. I've never seen something so detailed and precise - we do not have this type of technology in any store back home. We were dealing with a female employee that day who was extremely helpful, went above and beyond to assist us and treated us with the most care in a retail setting l that we've possibly ever had. I unfortunately did not get her name, but she mentioned she was also a teacher. So if you happen to be reading this and know who you are - thank you again, so much! The employee even went so far as to put the shoes on for us, tie the laces and everything. This really amazed us. Once we could not find the color we wanted, she even helped us look at other surrounding stores for more options. We did not buy anything that day, but really appreciated the level of care and expertise - this store is really the ideal place to come get supportive shoes whether you are running or just walking on a day to day basis. They sell lots of insoles and other types of running gear that is suited for someone who wants specialized apparel. Highly recommend Feet Fleet - just make sure you take the time to get your analysis done and try on different footwear, this will be a different experience compared to a regular shoe store.

I have always loved the attention and customer service you get at Fleet Feet Clay, NY! You pay a…read morelittle more but it is totally worth it! Safety is at a premium at FF. You make an appointment, are met at the door by 1 employee with an alcohol squirt, are seated and then are met by another employee to tent to your needs. After the appointment another associate goes directly to where your appointment was and wipes everything down and cleans other pairs of shoes and where you had been sitting. Sean was the associate that listened to my preferences in footwear and what I was looking to purchase. He also addressed concerns about mountain climbing footwear and was able to set up the next visit as I prepare for spring climbing. Sean gave me two options: a pair that is the new version of what he and I both had on and another option that was on sale. He showed me the new features of the shoes we were wearing and in a timely fashion, we tried both on and I was able take a little walk. I went with option 1 and am very happy with the purchase: a red pair of sneakers that were the updated version of the sneaker I had worn on many hikes around Onondaga Lake and at the gym. Sean heard me when I said I wanted some color with this purchase and my previous visit last year had done a great job determining the style of shoe and sizing that I am happy with. A successful visit to a successful business that helps keep CNY walking and running. As the Liverpool Turkey Trot mascot Trotter, I approve of this establishment!

I always buy my appliances there. Their delivery teams are top notch long term employees that do a…read morefantastic job installing the units. Every appliance I buy is delivered in brand new factory packaging unlike the big box stores that deliver damaged and previously returned units. Prices are about the same as big box stores also. The difference being better installers and long term employees that know a thing or two about appliances.

I live about 20 miles from ra-lins and I had bought recently bought a new rifle (ruger pcc in 9mm)…read morefrom a local gun dealer near me. He was retiring and I got a great price , Cept something was wrong with factory setup. It wouldn't hold zero at any distance. I couldn't find a local smith and A friend suggested ra-Lin. I told him I needed a gun smith not a microwave. Anyway! I brought it to Ra-Lin. Their smith, yes smith. Looked at it , showed me how to adjust the break down feature, bore sighted, it. Handed it back to me and said to try that. It was dead on. One hole all day long out to 75 yards or so. That's using a sig holo sight. Pretty good for these old eyes and a pistol caliber carbine. I asked him for a price for the lesson and the work. He just smiled and said " you'll be back ". He's right. Great job.

I came into the store about 1 minute before closing to have them replace a watch battery. I don't…read morerecall the girl's name who helped me, but she was very gracious and took care of me, no questions asked. And, she didn't gouge me on the cost. That's what I call taking care of the customer. Thank you

Everything! Polite and helpful and told me what I needed to know about my jewelry. Their prices…read morewere reasonable and had numerous pieces of jewelry that I liked. I would go back for future purchases

I went to this store to have some repairs done to a leather vest .. WORST EXPERIENCE I have ever…read morehad with any business owner was extremely rude wouldn't give a price on anything once I decided to leave store owner came out yelling about how much he has to pay in taxes and his shows I advised him he should work on his customer service skills I came to his store to get service and a price never got either horrible business

I waited almost a year for Middle Earth to come to The Clothesline Festival in Rochester so I could…read morebuy one of their gorgeous bags. When I finally went, I took my daughter with me, who became suddenly ill. I quickly bought a bag and left to get my daughter home. Unfortunately, I bought a bag that was almost but not quite the "right one". When I called Frank at Middle Earth, he was totally understanding and accommodating. I shipped him the bag I had purchased, and in return, he made me the absolute perfect bag and sent it to me in a very timely fashion. I couldn't be happier! I can't wait for them to come to clothesline next year so I can get another one. Looking to build my collection of middle earth bags. Thank you Frank!

Wonderful to do business with. Mike is a great guy very patient and…read morepleasant to work with. Monarch is a great asset to our Camillus businesses!

Very quick service, friendly to get battery for watch. While waiting there is much to gaze it.read more

Stopped by the shop today on a very quick humbug. I got the opportunity to really just check the…read moreplace out and get the feel of the business. One of my favorite things about the spot was their prices. All of the items that I took a look at were reasonably priced. I can't tell you how frustrating it is to see stores that are tripling their prices in comparison to the market. At this moment I was sold to really take a deeper look in what they have to offer. Unfortunately, at this particular time they did not have any shoes in my size. I was able to sell a pair of shoes that I owned. They were deadstock. They were reasonable with the price and made sure to verify the authenticity which I appreciated. Ambiance was on point. Store was very clean and organized. There is a face mask mandate as well as limitation on the amount of people who can enter. Overall phenomenal experience. I recommend them without a doubt.

This shop is great! Fantastic selection and the owner is awesome. I'd recommend everyone support…read morethis business. They genuinely care about customers and go above and beyond to ensure you leave happy. Without a doubt I'll be back.

Great Place, Great People, Will not have service anywhere else. Very Pleased with tune-up.read more

Guys are the best at what they do. Brought my dead snowblower over for them to take a look at and…read morein couple days its running good as knew. Highly recommend them!