great service, large selection, very satisfied with my purchase. great staff that is always will to…read morehelp you. I was able to get my wife the ring she always wanted!

From the owner: Express Jewelers! your number one place for gold, diamonds, and everything jewelry! custom charms,…read morechains, and rings. 10k, 14k, 18k, or 22k for the guaranteed best price in upstate NY! layaway and interest free financing available! stop in and see our full selection! you wont be disappointed! located in Destiny USA mall right in the food court. we hope to see you soon!

Kristy was phenomenal. I was trying to get a watch for last 4-5 years with no success. I went…read morethrough the process of driving to the store in Buffalo and following up with the rep (Gabe) and they would never return my messages. When I was introduced to Kristy in Fayetteville, she was great! She followed up with me even before getting the watch just to let me know she was working on it and had my information. She was able to get me a beautiful Date Just in just a few months. I would highly recommend her and I will buy another watch from her in the future.

It was a great shopping experience. The hospitality was impeccable, and the customer service was…read moreexcellent. They even offered us complimentary water and snacks while we browsed the store. The staff was very polite, and I'll definitely be stopping back again.

I have been going to Al for all my jewelry needs for over 30 years. He is phenomenal!! He is…read moretalented, honest and reasonable. I highly recommend him for all of your jewelry needs. I love Al!!

Al is Great he fixed my necklace (which i was told was not any good) He has…read morecleaned my engagement ring many times and has came out looking like the day I purchased it..I would recommend this guy to anyone..Thanks for the customer service (you don't get that these days anymore)..

I came into the store about 1 minute before closing to have them replace a watch battery. I don't…read morerecall the girl's name who helped me, but she was very gracious and took care of me, no questions asked. And, she didn't gouge me on the cost. That's what I call taking care of the customer. Thank you

Everything! Polite and helpful and told me what I needed to know about my jewelry. Their prices…read morewere reasonable and had numerous pieces of jewelry that I liked. I would go back for future purchases

A true jeweler. Hayden has an outstanding range of fine jewelry. The staff is outstanding. Neil is…read moreour preferred representative. Hayden presents class, experience and sophistication. Excellent. My preferred jeweler.

I would recommend Hayden to anyone that wants an awesome experience jewelry shopping. My fiancée…read moreand parents came here all together and bought my engagement ring. They were given amazing service by Mark, who took them step by step through the jewelry making process. They all told me that they felt truly cared for during their experience and were given a very high quality piece of jewelry. I love my ring so much, and when I recently brought it back to be resized I was also given an amazing experience! I was extremely well taken care of and they worked so quickly to get my ring back to me. Hayden offers personal and quality service that I've not experienced before. I can't wait to come back here for our wedding bands and I will be recommending them to everyone!

I came in looking to buy an engagement ring and was met with an older woman who seemed friendly…read moreenough at the beginning. I'm new to buying rings and jewelry in general so I had questions! I made the mistake of asking about real diamonds over lab created and immediately got told they don't deal with lab created only highly quality real diamonds and they may only have one lab created and got pointed to a small little case with the point of a finger. I was only curious about if they tested as real diamonds and general thoughts about them. At this point I'm already a bit put off. I asked about a multi stone ring which she showed me a few but nothing seemed right so she took me to another case which had beautiful rings or so I thought. Found one I loved but got told oh no that's cubic zirconia it's a demo ring we have to design and order these....im looking to buy today I thought to myself. Got some more attitude about my questions and ideas after again finding a ring to be designed. I also wasn't happy with the prices and when I asked about financing it again I got attitude and told I'll have to ask. She came back with a 6 month financing for a ring over 8 grand. Left unhappy with the service and attitude and will never go back, which is unfortunate as my father got my mom's engagement ring there many years ago and was told that's the best place, or was....

I needed help with some pieces of jewelry I've had for years. I needed their expertise and called…read moreahead to see if they would look them over. They were very professional when I came in and treated me with kindness and respect. They were very knowledgeable and I would definitely recommend stopping in if you are looking for a custom piece or something from their cases.

I do not go to jewelers often but I needed someone who could put a new battery in my Seiko watch…read more After calling several jewelers and told I would need to leave the watch or they needed to see the watch to determine if they could even replace the battery, and getting quite a range of prices, I called Robinette. At Robinette they replaced the battery while I waited for a very reasonable price. The staff was very pleasant and helpful. I would definitely go there again. Ann O.

From the owner: Small independent family owned and operated since 1944. Jeweler on site to help you with your…read morerepair needs. Watch batteries and watch repairs. We purchase old scrap gold and silver. Diamonds, Colored stones and much more.

I recently sought a watch crystal replacement, with an initial timeframe of 4 to 6 weeks. Upon…read moreinquiry in the seventh week, I was informed of delays attributed to the watch repair specialist. In the eighth week, with no revised estimate provided, I requested the return of my watch. This request was met with a dismissive response, suggesting that watch repair is a "dying art" and that the crystal, though ordered, had no definitive arrival date beyond "soon." Furthermore, I was charged $50 for an estimate, despite my initial visit being for a direct crystal replacement. This resulted in a total charge of $75 for what I perceive as a lack of service and an unprofessional demeanor. I would advise against engaging with this establishment due to their unsatisfactory service.

Fantastic store very helpful friendly and willing to get you the best possible price! Full of…read morebeautiful and classy pieces with a few of those one of a kind over the top pieces as well. The owner Bob has a great personality, a caring disposition and is very knowledgeable man! The only place I will ever go for my jewelry needs and I highly recommend to anyone who asks! Thank you