Bedbugs! Beware.
I stayed here recently for 5 nights. The last night I got a weird giant bug bite before I went to bed. I sent a picture to my mom and she said it looked like a spider bite. I was then bitten all night all over my arms and legs. I thought maybe the spider had gotten caught in the sheets so I left in the morning for my flight home.
I continued to be bitten on the plane and started to worry it was bedbugs. I contacted the hotel through the app to let them know, asked them to do an inspection and let me know if they find bedbugs.
When I got home I immediately washed and dried my belongings and showered to prevent bugs in my home. It didn't work. The biting got worse. I went to urgent care and the doctor confirmed they were bedbug bites.
I contacted the hotel and let them know, and they said they would do an inspection. I called them multiple times for days and days and they still hadn't inspected.
Finally after a week of them mostly dodging my calls, they emailed me letting me know they did find bedbugs. I sent them the $2000 bill I paid for an exterminator and asked for them to compensate for this. They then blamed me for not letting them know about the bedbugs sooner during my stay. They also blamed me for not being more careful in bringing them into my home.
They did refund my stay, but not the exterminator. The emotional and financial burdens from this experience have been devastating. I basically live at the laundromat, constantly paying to wash and dry all of my things.
Then, to add to this, a colleague of mine booked this hotel for a stay last week, not knowing of my experience. We told her about the bedbugs. She then contacted the hotel to cancel and get a refund and they refused, even after she told them her reasoning!
AWFUL DO NOT STAY HERE read more