I had very low credit score and the staff at throughout the years help me maintain a high credit…read morescore to this very day. I average 839 and up constantly. I will always be with Citi Bank.

Citi Gold client and banking with Citibank for 30 years, great tellers, PWM told me to give up…read moreCitiGold if I didn't want to use them anymore, after waiting a month for them to hep me. No Senior 'management response, so disappointed and disrespected. No longer looking to work with them.

Everything I could want out of a financial institution and more. The staff are all fantastic,…read moreknowledgeable, and friendly. When the line is busy representatives help with deposits, no other banks do that! My issues are always resolved with timely regard and I continue to recommend this location to my family and friends.

How ironic that both locations (Melville & Huntington) ATMs are "out of order" or you can't get ALL…read moreof the options. Every week. LITERALLY. Maybe it's time to upgrade your machines so that every week when I attempt to deposit money I don't have issues with doing that.... just a suggestion ‍.

They call me every few weeks to talk about my banking needs. I've asked every time to be taken off…read moretheir list as I do not need anything from them or live near this branch. To whomever is the manager of this branch please have your employees stop calling random Wells Fargo customers.

I had a great experience here today! Matt is the senior banker and he is a great financial advisor…read more I had to wait about 30 minutes to see him but he was worth the wait. He's very knowledgeable and personable. He gave me some great guidance about my personal banking needs. I am impressed!!

Brian M Leahy helped with my domestic transfer. He knew exactly what to do versus previous managers…read morestruggled to complete. I was impressed with this young man. I hope TD Bank recognizes him.

Brutally bad. They turned the task of opening a checking account into a 6 week process that led to…read morethe account being closed. Opened an account online, but was then told we needed to go to branch to add my wife. Went in and signed paperwork. One week, nothing. Two weeks, nothing. Finally they tell me the agent made mistake and I had to redo paperwork. I complete paperwork and order checks and debit card. Along the way I never funded account since I had no access to it. Received an email saying fund by 11/30 or it will be closed. So, I set up to fund by 11/29 but when I log in, the account was already closed a day early. Two hours in phone loop hell and I end up with there is nothing they can do and I need to start over. Really? Avoid!

I was in huntington and needed to deposit some money in chase account so I noticed this Chase and…read moreparked my car down two blocks and walked over only to find that I couldn't get the door to open with my apple pay tap on my phone or with my physical card. It was at 5:08 pm so the branch was closed. But they should get that fixed because I had to go elsewhere.

The best thing about this bank (Huntington branch anyway) is that they offer you a lollipop…read more Always take the lollipop. It is worth more than the interest they pay on your accounts. They have replaced friendly helpful employees with a constantly revolving door of the most recent graduates. You will have to wait for the financial managers and consultants to finish the Whoppers at their desks before getting anything notarized. Stop telling us you are in a meeting, we see you sucking on that Big Gulp from the lobby. The Citibank across the street notarizes etc even if you do not have an account there. And please stop calling me by my first name. The marketing department instructs the tellers to create a warm fuzzy atmosphere. We are not related. My friends do not check my id every time I visit. I have asked many people, even strangers: no one likes this. You are a stranger who has his hands on my money and I will never see you again when lifeguard hiring season starts next spring. And get this... their security cameras do not work. Last summer a neighbor lost her wallet in the parking lot. She returned immediately to check if anyone turned it in or if they could identify who found it and they told her that the cameras do not work. So either that is true or they lied to her, pick one. Sadly, honest to gawd, this branch is so much better than Hicksville. They don't even have the lollipops.

Most importantly, HSBC offers pitiful interest rates, consistently ranking them among the worst…read morebanks for savings purposes. This branch's banking hours are very inconvenient for the working man and woman, as they open after a typical working day starts and close before it ends. HSBC also recently instituted a rule requiring a $1,500 minimum checking account or linked accounts to avoid a $15 fee, while other banks still don't require such a checking account fee. HSBC's phone customer service is laughable, as the department you call never takes the blame for their errors and will seize on the opportunity to transfer or hang up on you. Closing my accounts took several days consisting of several phone calls since the representative at the branch lied about closing my accounts when I attempted to do it in person.

I have to say I just do not see all these negative reviews.Yes I understand about the low rate and…read moreaccount minimum, so i say just do your banking somewhere else. However with that said, I been banking at this branch for over 5 years and recently had an issue which was handle in a very professional way, the staff could not do enough. In addition, I find everyone super friendly and very willing to help.

The call center is useless.. Unless you like staying on hold.. Calling the bank or going to the…read morebank to resolve an issue...they tell you to call the main customer service center.. If you like getting aggravated this is the bank for you

I did some banking here a few months ago and came back today at 4:15 pm and they were closed…read morealready! What the heck??? Bogus!!! Last time I was here, I wasn't impressed and had to wait for the private banking guy who wasn't as cool as my personal banker at Wells down the street. Overall, not great but not awful other than their early closing on Tuesday's.