Great bank, very clean inside. Tiffany the branch manager is the best!! Highly recommend BCSB :-)read more

This is a fantastic place to do business. The people who work here are so far beyond helpful, I…read morecan't believe I am reviewing a bank! As a small business, I get their (free) check scanner and so I do not have to leave the desk to make that deposit. Savings accounts earn interest. (whoa! lol) One reason they call it FREEdom bank is free from those horrid bank charges. They just have different business model, and it is sooo consumer friendly. Check 'em out! And oh! ...dog biscuits at the drive-thru when you have to make those cash deposits!!

Been with this Union for more than ten years. They are excellent in protecting my assets…read more Sometimes they err on the side of caution, but better to be safe than.... The one-star wieners on here are probably "Karens" who live their lives through a cell phone and Tic-Tok, or whatever it's called.

Navigant Credit Union is terrible to bank with. No transparency, terrible communication, and just…read moreall around poor customer service. Also their credit/debit cards will only detect fraud when it's NOT there - interrupting your vacation even when you provided travel notification. Then when there is actually fraud they will have no idea. Choose ANY other bank.

I was there recently 9/9/25 around 2pm and the staff was great. Efficient and friendly…read more Very good job. I waited just few minutes and was out in 2 minutes. Thank you!

Ever since BoA left their Scituate branch in shambles (which was a shame) I was reverted back to…read moreeither the Smithfield or Johnston branches. I've never really had a good experience with the Smithfield branch, as ATM's have eatten up my debit card and there is almost always a wait at the drive up ATM. The parking lot is also very dark... which isn't that safe. Getting in and out of this location is also a pain, and slightly dangerous. Route 44 isn't pleasant. Try the ATM across the street, lights abound and easy to get to.

I've frequented this Chase Bank branch location on Westminster Street in Downtown Providence to use…read moretheir ATMs or to speak to the teller many times since moving to Providence. Recently, I came here because I needed a document notarized. I called ahead just in case the notary only goes into the office on certain days and certain times. Thankfully, Adam is always there and I didn't need to make an appointment. I went to Chase later on the same day and got my document notarized. He was a pleasure to speak to and the process was very smooth.

i just love chase they have best customer service they treat you like your matter nit like anther…read morenumber

customer service is excellent, I appreciate the help they provided after I ran into a small issue…read morewith an overdraft that did not show up on my end. they care about their people.

I've been a customer for a few years now and am happy with their service. Usually quick in and…read moreout when I do need to go in person. Always someone there when you have an account problem or need to solve any issues and they are resolved quickly. Plenty of parking, but this location on busy route 44 can be tough getting in and out at busy times. There is location close by in North Providence on Miserable Springs Ave. My only issue is that this is a Ri based credit union and access to their ATM's is limited. So expect a fee if you're using other ATM's.

Not familiar with the people at the 6 desks that are for the managers but maybe they would look up…read moreand when the lines stall come over and assist. Tellers have always been know to make deposits and withdraws. Not usually assisting clients with opening and closing accounts. Come on TD.

I like going to this bank & everyone is friendly- the only problem is every time I have an issue…read morewhen I'm not at the bank itself & try to call- no one answers the phone. Ever. I have called maybe 5 separate times in the past month & no one answers the phone. I call during open operating business hours & still I have never had anyone answer any one of my calls. I don't know if the phone isn't working or they just don't feel like answering phones but I'm sure it's apart of the job... if the phones worked properly & workers actually answered them this location would have 5 stars! :)

This is the main bank that I deal with .. and I wouldn't change it for the world. I love being able…read moreto go somewhere and have the same people working all the time- makes me feel comfortable, secure, and happy not like a lot of other businesses (especially banks) . I do have other a few accounts elsewhere.. which is why I can rate this specific bank - five stars and honestly say this is my favorite.. I would give 10 stars if I could. If you were looking for a new bank, this is it. Once you come here, you'll never go anywhere else.

The customer service at this branch is so welcoming. I have worked closely with Lora over the past…read morefew years because I needed home repairs. She was able to assist me with home loans that were affordable; plus she explained all my options in a way I understood all my options. The service at the front counter knows customers by first name once you go in there a few times. If you are looking for a small and welcoming bank; highly recommend Navigant Bank.

This review is not for a particular location, but for the bank in general. I will not do business…read moreanymore with TD.. Back in 2008 I had a car loan thru TD. which was paid off WITHOUT missing a payment and to date my credit score is excellent, however I applied for a personal loan and I got denied, I don't have major credit card debt ( approx 2000 worth ) this bank is a total rip off , claim they help people , yeah right ! Guess you need to be rich to be helped, if I could give a zero I would !! Thanks for the no help, I don't recommend this bank at all .

I've been with this bank since before it was Navigant, 23 years. I opened my very first checking…read moreaccount here. The staff is always so friendly and always will to take the extra step. They reimburse all atm fees when I need to use a random atm. I would highly recommend this bank you will not be disappointed. If for some reason there's a shady transaction that is occurring they call me immediately. I love this place!

From the owner: Navigant Credit Union possesses a rich history of providing financial services to individuals and…read morefamilies throughout Rhode Island.