Excellent customer service & cool people. Gave me a very fair offer. I would highly recommend.read more

I called Kent Coin in advance and they quoted me a price of $90 per ounce, off of spot, to purchase…read moremy gold bars. When I arrived, they said it was $188 per ounce. When I told the salesman he had just quoted me $90 an ounce, he said he had made a mistake and the correct amount was $188. Seriously? How many times a week does he quote a price over the phone? It literally has to be hundreds. Mistake my A**. Never going back.

Would definitely work with Peak Northwest Appraisals again. They were very responsive and got us…read morescheduled quickly. And we received our official appraisal report very soon after. The report was really detailed, and I felt very confident with the appraisal value that they gave us since the report was so detailed.

When I asked Premium Appraisal for an appraisal for my house, Payam came out. He was knowledgeable,…read morefriendly, and kind in explaining everything to me within the scope of his expertise. He was careful to look at the details, and the turn around on the work was also quick and accurate. I highly recommend this company due to their knowledge of the market, ethical practices, and making sure that you understand what the report is covering, and why. Having worked with Payam I would recommend him and work with him again.

Payam has an extremely poor work ethic and is highly illogical in his appraisal valuations. In…read moreworking with him, he valued a property at the same price exactly one year later and after the homeowners had put in a $10K fence surrounding the property. He spent less than five minutes assessing the property. Oh by the way, this was in Seattle where homes have appreciated by upwards of 7% the last three years. I truly can't wait until Redfin and Zillow have enough data and track record to effectively eliminate his job, which serves only as yet another unnecessary cost in the real estate process. Stay away from his services altogether if you can.

We highly recommend Francis T. Webster. We live in Texas and needed a Legal Appraisal for a…read moreproperty in Washington for a Power of Atty. Eric Webster handled our questions ( a lot of questions ) over email seamlessly & patiently. I seldom encounter the talent of writing to the degree Eric is capable of. Maybe he used AI :-). The Appraisal was cleanly handed off to Brendan, MAI with an expectation it could take 4 weeks. A thorough, well prepared Appraisal arrived 2 wks early. 66 pages in an easy to navigate pdf. Awesome work. Exceeded our expectations. Fortunately, Brendan included his contact info for help. Did we need help? Yes :-). Brendan answered our questions same day! Wonderful transaction! -------------------------------- Francis T. Webster Appraisal Partners LLC 7900 E Green Lake Dr N #206 Seattle, WA 98103 Direct: (206) 366-5716

I recently worked with Francis T. Webster Appraisal Partners and had a great experience. The team…read morewas professional, responsive, and easy to work with throughout the appraisal process. They provided a thorough and well-documented report in a timely manner and were happy to answer any questions I had. I would recommend their services to anyone needing a reliable real estate appraisal.

I did a Google Search and found Pacific Gold Exchange. I had some questions and Mike offered to…read morestop by and talk to me at my home where I could show him different pieces I had. I showed him some silver and gemstones that he appraised and and then we discussed making a pendant out of the ring setting leftover from my mother's wedding ring (I had recently set the stone in a different piece). Mike was terrific about communicating the status of my project every step of the way. The pendant turned out beautifully and he was also able to put a gorgeous Peridot in it as well!! I'm thrilled with the results. Customer Service and communication are exemplary here. Thank you!!

From the owner: At PGE, we specialize in the purchase of your gold and other precious metals. We pay fair value…read morebased on daily gold trading prices and we pay on the spot. We work by appointment only. Ask about our mobile service. We also provide estate appraisals and facilitate estate sales. Host your own “Gold Party” with our help and benefit from bringing your friends together. We also deal in jewelry, watches and other valuables. Consignment options available. See our store for jewelry options that fits any budget.

I went here to get two rings resized. I bought these rings…read moreelsewhere, so not even at the jewelry source!!! they did an excellent job resizing the rings. They gave me options and help me be part of the decision-making process and the rings came out gorgeous. Very professional, wonderful workmanship very friendly!! highly recommend!!! The price was reasonable and they got the rings back quickly too :)

Ghosting: In the retail world, ghosting by a salesperson…read moreoccurs when a business suddenly ceases all communication, ignores inquiries, or fails to follow up with a customer after initial engagement, such as in-store visits, online chat inquiries, or support requests. It is a form of passive, unresponsive service that leaves consumers feeling ignored, unvalued, and in a state of limbo. Physical Store Inattention: It applies to in-store scenarios where staff may ignore customers or promise follow-ups that never happen. Types of Retail Ghosting: This includes ignoring questions in the comments section, not replying to direct messages (DMs), or leaving a customer who asked about product availability or support with "radio silence". Implications for Retailers: Loss of Trust and Revenue: Consumers are likely to avoid retailers who do not respond, leading to a loss of sales, particularly among younger shoppers. Reputation Damage: Unanswered complaints and questions lead to negative online reputations and lower rankings on search engines (SERPs), decreasing store foot traffic. High Churn Rate: A significant portion of consumers will cease purchasing from a brand after experiencing poor communication or multiple negative interactions.