Great Bank! The customer service is excellent and the staff is friendly. Best of all, it is not a…read moregiant like Wells Fargo. First state is a hometown bank that treats me like a friend.

Evan Brown was professional, helpful and knowledgeable when it came to customizing a life insurance…read morepolicy that was perfect for me. I feel at ease knowing my family will be taken care.

A follow up. Mr. Atkins and his associate Judy Helm handled this and were apologetic and sincere…read more They made the situation better. Thank you.n

Terrible customer service. Isn't open on Saturday's & has a hard time working with clients &…read morefulfilling their needs. Worst Bank in Lubbock & I'm switching. I hope you do not consider this bank

Truly the best bank ever. This group of bankers truly care about their employees as well as their…read morecustomers. Some of which have been with them for decades. If you are looking for personal one on one care from a banker who knows you--this is where to go.

Very helpful and engaging all about their customers and very warm and professional with the ability…read moreto still feel like personal friends

Refuses to give Walmart customers change for paper money unless you open an account. Walmart should…read morehave them removed from the store! Wish I could give negative reviews.

Everyone at this bank has such wonderful energy and are so professional and kind. Anytime I have a…read moreproblem they are quick to help me fix it.