We were in a huge bind to get good quality storage quickly. There are a lot of shady, low-quality…read moreplaces in the city, and some required days of notice. So kudos on behalf of my family to Sarah for providing exceptional customer service beyond our expectation. We were able to initiate immediate rental over the phone and access the unit that night. Could not have been easier. The facility is also brand new, clean, and secure. Access is extremely convenient.

Forced with an emergency storage situation, the staff at the Bradley location were efficient,…read moreunderstanding and sympathetic. This location was recommended by a friend and he gave good advice. The unit was clean, well lit. Easy to access. Lots of room and much cheaper than other storage facilities. They also have great incentives on your first months rent, free truck rentals etc. I hope to utilize their truck rental service when I move!

The staff are amazing and very friendly. The location and units are very well kept. They are…read morewelcoming and helpful.

Watch out for any introductory specials. My rate was raised from $46 to $60 after just three…read moremonths. I am very disappointed.

The service was efficient and the stoarge unit was tidy and clean. The office manager Destinee was…read morevery professional in illustrating the compamy policy and very courteous and helpful in answering the several questions I had. I highly recommend the company to anyone looking for quality storage facilities. Thank you and see you next time I am in need for such a service.

This was my first time booking a storage unit. I started online and then called. I spoke with…read moreDennis who walked me through everything step by step and he made sure I was getting the right size and best price. Very impressed!

Absolutely awful customer service. We bought a tape gun and brought it home and used it once. It…read moredidn't work properly so we attempted to return it but were told we had to accept it as is. We are in the middle of a move so already stressed. Jason was no help at all as he was rude and petulant. Buying all of my boxes at Home Depot.

On time , active workers , polite and friendly pros. They…read morehad blankets and carts to do the move safely and without damage

End of March weekend during Covit19 crisis , but thes Brawny lads came thru , on time , suggestive…read moreand helpful and the strong arm I needed as I'm in a 60ssomething man. This moving team didn't kill our cat and didn't run of diesel fuel during our move across the city I was cautious about the up front reserve fee of 100 done online But think ... they want to confirm you are serious . Payment was easy . They moved heavy furniture in and ready to assemble stuff up the elevator down the hall and confidently delivered on all aspects I wish they had assembled that Structube bed it was more difficult ! Great work

I had a pretty good experience. They were a little bit more expensive but they were in a convenient…read morelocation and had very friendly staff. When I didn't close my padlock properly one day, they called me the next morning that they noticed it while doing there rounds so I ended up not getting anything stolen. The place is well lit after dark and the security seems reasonable. I found there was a little leaking of water when it rained, but it was not in a spot that caused me problems, and I am confident that if I talk to them about it that they will work something out, as they seem very responsive and quick to get problems solved. There is no issue that I wouldn't expect with any storage, and far less actually. Also didn't feel pressured to buy their expensive (though very high quality looking ) padlocks. They let me use what I already had and even told me where I could alternatively get one when I explained I needed another but couldn't afford the pro-quality lock for storing non-valuable items. I have no expectation that my 5/5 stars is a rating I will regret giving.

They refuse to accept cash, even though cash is legal tender. I do not understand how a company…read morecan justify refusing a legitimate form of payment. I was told that cash is accepted for monthly storage payments but not for accessories. This policy makes no sense: If the company accepts cash for one type of purchase, it should be willing to accept it for all purchases. Refusing cash is unnecessarily restrictive and lazy and, in my view, reflects poorly on the company's professionalism and commitment to providing even a basic level of customer service.

Place seems great so far, the gentlemen working was very friendly and helpful. he guided us through…read morethe process and the risks. In the end I was happy with my decision to store my belongings here. As of now my stuff is still in there and safe, if anything changes i will update the review. Thumbs Up. 4 Stars because I don't think any place is perfect.

Professional, personable, quick, and affordable! What more could you ask for?!…read more We enjoyed our interaction with Tim, et al, and highly recommend them. We will definitely use their services again, and recommend them to all our family and friends who need things removed. Thank you for your service.

I cannot believe all the positive reviews for Junk Junkies London. A week ago we had booked and…read moreconfirmed a junk removal for today . I emailed yesterday to confirm and "Tim" assured me they would be here between 11:00 and 1:00. At 2:00 I attempted to contact them to confirm their E.T.A. . None of the phone #'s provided on the Internet were legitimate numbers . I emailed them to see when they would be arriving. It is now 8:45and I have yet to hear from them. A totally wasted day- and I still need to have this stuff removed as I have new furniture arriving Monday!!! I WOULD NEVER recommend this company to anyone. Totally unprofessional with NO customer service at all. A perfect scam as far as I am concerned.