I appreciate the convenience of this Walgreens location as a downtown resident; it's nice to have…read moreone within walking distance. However, the spotty customer service makes me hesitate to recommend it at all. I've been here numerous times and experienced really rude and unprofessional service (e.g. I've personally been and seen others be judged and berated at the photo counter when picking up items "late" i.e. within a week or less of placing the order). Sometimes customer service has been nice or fine, though (e.g. one time the photo department called me when they found my photo order, which I appreciated - since when I went to pick it up the first time, they didn't find it). I return here for the location only, but I wish for a more consistently cordial (if not friendly) and efficient experience.

The Downtown Nashville Walgreens…read more In my estimation, this is the one and only Walgreens in Downtown Nashville that is accessible to Broadway. Disparate from other Walgreens that I am familiar with in major tourist centers, this location is underwhelming for alcohol and souvenirs. With regards to this review, I am using "The Daniel. S Yelp Real Time Feature" where I write from my first-hand journaling experience. "June 24, 2025: We are bound for Walgreens. Walking through the Assembly Food Hall we cut off some of the uphill climb up John Lewis Way that is bothering Dad's knees. Now walking up John Lewis Way we are passing by the historic Woolworth Theater and what looks like a Theater District. At the crest of the hill, we step inside the only downtown Nashville Walgreens. At least the only one I am familiar with near Broadway. This store is "blah" in comparison to the Walgreens that I am familiar with in major cities such as Las Vegas, Chicago, San Francisco,and Denver. Their Nashville caps are overpriced and fail to strike me. They fail to carry the bullet beer (24 ounce cans) that I want to pick up for the hotel room. However, they have cold beverages and snacks that my Dad and Brother are buying. I am headed to Starbucks for my beverage. Toi, who rings up my Dad and Brother, is a friendly and personable Cashier. When we return to the what looks like a Theater District along John Lewis Way, being empty handed of purchases allows me to photograph the Woolworth Theater." My "Real Time Yelp First-hand Feature" elucidates that the Downtown Nashville Walgreens deserves Three Stars.

I've never been inside, but always the girls at the window drive-through always work very quickly…read moreand very nice always smiling and very friendly

The people here are very nice but why should you wait 30 plus minutes in the drive thru? Add…read moreanother person to work the drive thru and another person to work up front pharmacy. This is crazy!!!! Poor customer service. This is for Walgreens on Oil Well Road. Jackson, TN

John Hollis is a premiers compound pharmacist who has created the most amazing and well priced skin…read morecare line I have ever used! I LOVE their products and can't recommend them highly enough! Perian S.

I have been using John Hollis Pharmacy as my compounding pharmacist for years. There is no one…read moreelse I would trust to compound my medications. The staff is always friendly and accommodating, my medications are always compounded and ready in a timely manner, and I know the quality is second to known. Wonderful family owned pharmacy that I would recommend over and over.

The pharmacist went above and beyond without giving me hell for not remembering to bring my med…read morewith me on my trip from Indiana to Alabama. He over rode the system and not only did he just give me a few pills. But gave me 1/2 of the script since that was all they had. Amazing. My local one in Indiana would never ever had done this for me.

The people in the pharmacy seemed to be bothered by waiting on the customer. I find being treated…read morelike someone that is disturbing their day to be quite frustrating. If I could use Walmart I would. Insurance does not allow this option.

I was sick and needed a COVID test because relatives were scheduled to come over. I made an…read moreappointment through the Walgreens website and got my test at 10:30am the next day. The wait at the pharmacy drive-thru was minimal, and the pleasant pharmacy employee walked me through the whole procedure with grace and good humor. Within two hours the results were emailed to me. There was no charge for anything during the process. I'm not sure there has ever been an experience more deserving of a five star review.

My first time shopping at this store, very clean store and friendly cashier too !read more

Everything in the store is overpriced and they're refusing to price match to their own online…read moreprices. I will probably never shop at a Walgreens again since I can just order from Amazon at 1/3 the price.

I have been to this Walgreens twice. My first experience was wonderful. My second time was…read moredisappointing, as it was closed. Let's get to the positive experience first. This store is super close to the hotel where I'm staying. It takes less than five minutes by car. I came here to get some beverages. I ended up getting a twelve-pack of Diet Dr. Pepper. This store has everything you need. Fake nails? Yep. Shampoo? Sure. Advil? Yes. Sugar-free candy? Definitely. I was in the hair care section. There were two women getting hair dye. One was on the phone and abruptly left. Her offspring had swallowed something toxic, so she told the person on the other line to call 911. The other woman followed suit. I hope that everyone is fine. It was so unexpected to hear. This drugstore had a lot of plushies. It had Disney pride plushies. There were along a bunch of Squishmallows. Everything made me happy. I went to the checkout to pay for my items. I had a man help me. He was friendly. I entered my phone number to take advantage of discounts. I paid with a credit card. The transaction was smooth. My second visit was at around 10:40 pm on my birthday. I wanted to grab a bite to eat. Nothing major. I wanted a snack of some sort. The local Taco Bell was closed. I came to this Walgreens, and it was closed, too. The reason why I was disappointed was that this drugstore is supposed to be open 24 hours a day, according to the sign outside. It shuttered at 10 pm and was scheduled to reopen at 8 am, according to another sign. Bummer. It's a good drugstore. If you do get the munchies late at night, you are better off finding a different place in case it decides to shutter early. (225)

This Walgreens sits at the corner of Greenfield and Gallatin, just across from Kroger. It is your…read morestandard Walgreens location. I am a frequent supporter of the other big pharmacy brand, but swing in Walgreens when the need aligns with convenience, which is normally this location. My latest visit was after a PT appointment in search of some tape and braces for my elbow. I found what I was after tape wise, and while they had a brace, it was a bit pricier than I was willing to spend. The store, interior and exterior, could use some TLC conditionally. Inside was clean, but the parking lot needs some attention. Service is okay. I wouldn't classify it as friendly, but neither rude. Somewhere along the lines of "meh". Overall, this location is a choice out of convenience. When needed, I don't mind swinging by.

Terrible customer service in the pharmacy! Completely under staffed and just an overwhelming…read moreattitude of indifference as well as a feeling of being a nuisance. The new staff members that work the counter are somewhat incompetent. Sad. I've lived here 20 years and this location has gradually declined to what it is today.

once again, the pharmacy does not have a pharmacist. Yesterday it did not open until 2 o'clock in…read morethe afternoon. apparently there is no pharmacist because here it is 935, 35 minutes past when they should open the pharmacy. However, there is no one to serve you. This is wrong, bad wrong. I am forced to pick up prescriptions as a retired military spouse at Walgreens. What good is it if they don't open up??? Express Scripts and Walgreens suck eggs.

The pharmacy is a dumpster fire. It doesn't matter what you need, they'll get it wrong or make you…read morewait or both. I highly recommend any other pharmacy in the area. I tell people I use this pharmacy and they wince in sympathy. I'm actually waiting right now, going on 25 minutes in the drive through. Got bored, and decided to write a review. Wish me luck, they close in five minutes. Please do better Walgreens