Steve and his associates were fantastic! He came to my home in a very timely manner, found the…read moreproblem, took my computer with him, retrieved my data from a dead computer and loaded it on a new computer. He came back to my home with my new computer and made sure everything was running fine. He is very professional and patient. Will use him again in a minute.

Steve was very helpful in assisting me, over the phone in clearing my print queue on my printer;…read moreso, that I was able to continue using it to work from home. Very patient, as well. Would definitely recommend him, and will keep his name/number in my phone in case I need his services, again!

They have everything you could ever want to build a pc and tv, monitors, and 3d printers and…read morefiliment The only bad thing is the employees ask you so much if you need help it is a little annoying but other than that great tech store

DO NOT TAKE YOUR ITEMS TO GET REPAIRED HERE!!!!…read more I've never even heard of micro center nor been-- my roommate spilled some liquid on my laptop and promptly took it here to have it looked at. Microcenter had my laptop for over two weeks and gave it back to me with a new screen. Once I got it back less than a day of use my laptop went completely dark. I took it back to Microcenter where the cashier let me know that they'll look at it again under the same ticket from when they had it. He also let me know that they ONLY replaced my screen- they did nothing for liquid. A week goes by- I have no text, email, nothing from micro center. You cannot reach the store at all- you have to go through multiple 800 numbers and be transferred. After finally speaking to someone they let me know I wasn't checked in correctly and they were sorry - less than an hour later I get a text that my motherboard fried due to liquid... The manager texts me telling my they'll transfer my data if able to for free- they then fight and charge me it the next day. I had to walk back inside and send the screenshots in order to get my data xfer for free... I will never be back.

Goated place took care of my bricked and cracked phone in 2 hours would recommend and definitely…read moredoesn't deserve the rating they have they deserve higher would recommend to anyone

Mr. Jasper did an excellent job fixing my cracked screen on my phone. Very timely and I was given a…read morebrand new battery for my phone for free which came with the serve provided. Btw, he came to my home and did the job which is an awesome option that they provide for you to choose. I definitely recommend them.

This review is not directed to the store, but to the delivery department. I bought a $331.69 office…read morechair that was supposed to be delivered the following day (today). I waited 9 hours for the delivery. They never showed up. I called customer service to find out what happened. The rep spoke with the delivery driver, and she said he told her "HE RAN OUT OF TIME" and he'll bring it tomorrow. If you're a delivery driver, how can you run out of time when you still have a delivery to make? So, everyone else's delivery is more important than mine? I paid $331.69 for a chair. I could've gone anywhere else to get a chair, maybe found one less expensive, but I chose Office Max. So tomorrow I have to miss work and wait for my delivery... again! I've been a customer of Office Max for years, but this has destroyed my faith in being a loyal customer. Printing or office supplies, sure. But I will find other places to purchase items that has to be delivered. Not by Office Max.

Had exactly what I needed with a warranty to go along…read more Fast customer service. The restroom needs some attention. Other then that everything was perfect. Check out employee was extremely friendly and nice easy to get along

I dropped in yesterday to get some help changing my sign in details on my Apple account after…read moreclosing a business. Sean figured it out quickly and made a couple of other suggestions to make my online life easier. I just moved to Indy from out of state and worked with the same Mac guy for 20 years. I feel confident that I've found my new Mac guy.

After examining and diagnosing my PowerBeats Pro ("device") MacExperience breached a written…read morepromise to repair my device. On August 15, 2024, I brought my device into a MacExperience shop with a pairing issue. The clerk observed the pairing issue and advised that my item was under warranty and would be repaired. The "system" was down, so I hand wrote my name, email address, mailing address, and phone number on a sheet of paper that contained no disclaimer or "fine print." More importantly, the clerk, after examining my device, wrote "won't pair" as my device's issue. As detailed below an shown in the exhibits, MacExperience (1) confirmed the diagnosis and (2) provided written assurance to repair or arrange for the repair of my device. On August 16, 2024, I received the following update from MacExperience: "Our technicians have diagnosed your repair and ordered part(s). Once the part(s) have arrived, the technician will begin the repair and you will be notified when the repair has been completed." (See Exhibit B). On August 19, 2024, I received the update that, "Our technicians have shipped your device to one of Apple's repair centers for repair. Most mail-in repairs take 5-10 days from the time they are shipped to be completed and returned to our store." However, MacExperience, notified me that would not honor their written promise because an Apple technician detected "liquid damage" with no further explanation. Neither the MacExperience clerk nor I observed any liquid damage when the MacExperience clerk examined my device; again, after examining, he wrote "won't pair" on the intake form. When pressed on honoring its written promise, MacExperience blamed "automated notifications." Keep this lack of integrity in mind when determining where to go for a Mac repair.

My second time going to Tanya for help and per usual she KNOCKED IT OUT OF THE PARK! Overextended…read moremy expectations! She did a great job and she's friendly and honest!

She fixed my laptop and explained all the updates and changes that were needed to make it operate…read morecorrectly. She gave me all the details I needed and was very patient with me. Ms. Justice also told me what to look for on my laptop while working at home. She's the best!!

Chuck is wonderful to work with. His knowledge of computing is astounding. He built my new computer…read moreand it is great. Fast and custom built to my video and photographic needs. If you need computing help, you need to call Chuck. You won't be disappointed.

I hired him to set up my new computer. He did a great job on that and took the time to explain…read moreeverything. He even helped me understand a specific program that I was concerned about. He went out of his way to download a program and in doing so he saved me some money. Courteous and friendly throughout and a would hire him again without hesitation.