This was the newest, nicest, & cleanest Best Western we've stayed at. Our room was spot on clean…read moreand comfortable. The dining area for the free breakfast is very spacious and clean. The fireplace in the lobby area is very welcoming. We enjoyed the fitness center as well. Their staff is friendly and welcoming. Amelia Island is about a 20 min drive away. I recommend this hotel.

Stayed here for 1 night, traveling with two kids and a dog. Located right off the highway, kind of…read moretucked away from the main road. Burger King, Wendy's, McDonalds all within walking or driving distance.$180 for a night, little much in my opinion. Room was basic, mostly clean besides the two bugs I killed. Sheet were itchy, pillows were comfy. Hallways are definitely never vacuumed. Pool was located outside in the back and looked like it was cleaned maybe a few months back. They have complimentary breakfast but we didn't go. Would not really stay again, there's a holiday inn express across the way would rather try there.

While unpacking our car, I stepped on a broken crack pipe. Thank God I was wearing shoes. Great…read morefirst impression. We were told upon check in that our room would be cleaned on the third day. It wasn't. On the third morning we took the do not disturb sign off the doorknob at 08:30 AM. We left the room at 09:00AM. Housekeeping was right outside our door. Upon returning to our room that evening nothing had been done. We were out of clean towels and all the trash from previous nights takeaway food was still in room. This is exactly how you get roaches in a room. Went to call front desk. The room phone did not even work as it's cord kept falling out. I Schlepped down to the front desk. Desk clerk can't do anything for us because he is the only one there. The beds were comfortable and the A/C worked. That's about the only positives. I always thought Holiday Inn Express hotels were overpriced and have tried to avoid them whenever possible. They claim the higher price comes with a higher standard of service. This experience has done nothing to change my mind. That's for sure.

Last night I stayed with holiday inn north of Jacksonville Fl. Clean, everything good except 1 key…read moreelement, the windows had blackout shades that did not cover the window no matter what you did. There was no shade that would lower as I was told by the front desk, it just was not there at all. The Pool light was right downstairs and on all night and coming right in my room. Why would you do that to someone? I worked the morning before arriving, drove 6 hrs, and then drove another 8 hours the day after I couldn't sleep in your well lite room. Really Why would you do that to someone.

Clean pet friendly hotel. Not too expensive. Complimentary hot breakfast was generous…read more Good place for a last minute stay near fernandina fl

So at first, I wasn't gonna give 5 stars BUT even though there are a few flaws, I only paid $118…read moreincluding tax for a king room for a night and considering inflation, I think our stay was a good deal. Upon checking in, the lady at the front desk was very nice and courteous. We were put into another room due to an issue with the tv. Things happen. We moved on. Our room was spacious, no carpet which is a PLUS!! Room was exceptionally clean, smelled clean. Bed was huge, sheets were clean. Bathroom was fair. Had some rust here and there, vent cover on ceiling was hanging, sink seemed clogged and so did the tub. But all in all, it wasn't so bad. Had some issues with the direct tv. Kept going out probably due to the Florida rain. Also was a lack of channels but hey, better than nothing! Breakfast was outstanding. Continental?? More like Cadillac!! Biscuits and gravy y'all! Made this Southern man happy!! Great selection, juices, coffee and lots of creamer unlike some other local hotels lol I think I'll definitely come back and I recommend you give it a try. If you have any issues, the great staff will assist you. Only big issue I had was seeing people drink alcohol and smoke in the pool area. Seems like an issue if you had young kids wanting some pool time. Be aware of that.

Beware! Worst hotel in the area. Throughly disappointed. $80 bucks a night for blood on the towels,…read morehair wookiees in the shower, siemen spatter on the headboard/wall, holes in the walls and door, black mold, ceiling was caving in, broken room furniture and the fire alarm was missing!!!!! The only thing I can say that was good about the experience was they had the most amazing water pressure! The lady at the front desk was a little shady as she asked if I wanted a smoking or non-smoking room. When I asked for a smoking room she said that I would have to smoke outside.. I asked her why did you give me an option? She replied she just wanted to know if I was a smoker! Please avoid this tourist trap and stay somewhere on the island... don't be sucked in by the cheap price... Honestly I would be writing a great review right now if the room had just been around $30!!! Because that's what I paid for. It was like camping with great water pressure ‍

Poorly kept motel. Rooms had no soap! Mini refrigerator door would not seal leaving puddle of…read morewater. Bed and AC were noisy. Door handles were filthy. Wires hanging from what was probably a wall light fixture.