Was very impressed great service fair price.read more

From the owner: We pride ourselves on being a punctual, professional, reliable service provider with transparent…read morecommunication so you're never left in the dark

We were given Bob's name through the fellow who emptied our septic tank and discovered the pump was…read morenot working. He described Bob as a "good guy". This is an understatement. Bob and his son quickly assessed that our issue is not with the pump itself but rather the electrical connection. They problem solved this tirelessly and were able to remove a box from one outside plug and reinstalled this allowing the pump to work. Although not a permanent solution, this certainly has bought us time and is considerably cheaper than getting a new pump. They worked on site for approximately an hour. The charge? Nothing. Bob said it was not about money but helping people out. What an extraordinary, encouraging and heartwarming experience. We are very grateful for both their service and the imparted message.

I highly recommend Bob! He came to look at my system as a warning alarm kept turning on and off. I…read morecouldn't find my tank, so Bob and his brother in law started digging (can I just say his BIL was in his dress shirt, all ready for thanksgiving dinner, and it was 30 degrees out!) He identified the problem (needed a new pump) told me where they were on sale, and walked me through the install and said to call him if I had any issues, which I did not because his instructions were flawless. He refused any payment stating: "sometimes people just need a little help" You don't find people like Bob everyday. He is a gem of a human

County required inspection. Not only did David get me in during their busy season, he took the time…read moreto explain to this ex-cityboy how the system actually worked, after accessing the tank tops. He was courteous, honest. I will be calling them out again down the road.

Was not thorough, receptionist was rude. A part not involved in the repair was broken yet they…read morenever informed me.

The technician arrived on time and demonstrated proper Covid protocols. He was pleasant and…read moreefficient. However, the rate charged by this company for the service call is a lot more than the going rate for other plumbers. The cost for the first hour is $249. Also, although I wasn't charged for it, the technician told me there was an incidental charge of $15 for the rags they use for clean-up. I have never heard of this before, and given the price they charge for a service call, I thought that was a bit excessive. This company was recommended to me by someone I trust, but I will be doing more research next time and calling someone whose rates are more reasonable.

These guys are totally awesome. I've used them twice now and both times had an excellent experience…read morewith their service. I had a pipe burst at one of my rental basement units-- I called their emergency line and they got to the rental house faster then I did. They were fast at solving the problem and reasonably priced.

I called Robert on Thursday had an appointment on Friday at 2:00 to 3:00. Had a bad float in a…read morepumping station, replaced float tree and float within a half hour. Very reasonable pricing, I also would like to mention that he showed up on time and his Communications were perfect. I would highly recommend this individual for anything to do with sewer systems.

First I called this guy and left a message with all my info. No call back so a couple days later I…read morecall, he answered but I'm pretty sure he didn't listen to his voicemail. We set something up for the next Monday and he said 2-ish he would come take a look at my Septic and get it all fixed up. Two rolls around and I've got the cover of the septic open and ready to assist, no one shows up, 2:45pm rolls around so I try getting ahold of him and just get a voicemail? It's been over two weeks since I've been trying to get something going and nothing?? Very frustrating. I'm going to use anyone else. Doesn't want your business, and I really hate leaving bad reviews, but people deserve better.

Amazing family owned company! Professional, knowledgeable, and honest! Also, they have great rates!…read moreIf the need arises again these folks will be my first call! They didn't ask for this review either. They earned it!

Shannon was out today and sucked our septic tank and did a system inspection. Everything is working…read moreas it should. I made a note to call him again after he pumped and inspected our tank 3 years ago. I also chose JW Septic for their reasonable pricing and excellent service from the first call to the finished job. Thanks Shannon and JW Septic!