Friendly service, quality work, reliable, and they never make fun of me for bringing in just one…read moreshirt!

Good value, and they always do a good job. I've brought in business seats, jeans, and jackets over…read morethe years.

0/5 stars. This place honestly needs to be shut down…read more After a trip to the Caribbean, I brought in my fairly new jacket for dry cleaning. I've only had it a little over a year, and it was in excellent condition, no stains, no holes, nothing. When I brought it in, the woman working there insisted on charging me an extra $16 to "repair" the zipper because there were a few loose threads. She said it needed to be fixed before cleaning to prevent damage. It was literally just a loose thread, but I paid it anyway. I dropped my jacket off on Monday, and the pickup date they gave me was Thursday at 5 PM. I went to collect it, and suddenly my coat wasn't there. She told me to come back the next day. I said okay and called the following day to confirm it was ready before coming in. That's when I was told some nonsense story that my jacket had a stain and needed to be re-cleaned. My jacket had no stain when I brought it in, so what are you talking about? Then she told me to come back Monday. I told her that was impossible because it was -6°C, snowing and raining heavily, and this is my winter coat. I needed it by the next day at the latest. After that, I was given yet another story, this time that the delivery driver couldn't deliver because of the rain. None of this made any sense. I then asked for the store manager's number, and she refused to give it to me. Instead, she tried offering 50% off my next service but there will absolutely NOT be a next time. This morning (Saturday) she finally called to say my coat was ready. When I went to pick it up, I saw that the hardware on my all-black jacket is now completely scratched, to the point that it looks silver instead of black. When I pointed this out, she had the nerve to tell me I brought the jacket in like that and that there was nothing she could do about it. So after keeping my coat two extra days, giving me multiple false explanations, refusing to give me the manager's contact, and damaging my jacket, they still refused to take any responsibility. Terrible service from beginning to end. Zero accountability. And to the business responding to other reviews claiming customers are "scamming" you, trust and believe I have all the time in the world. People deserve to know exactly how this business operates. Don't bother trying to delete this review either, because I will just post another one. PLEASE NOTE: the first two photos were taken 2 WEEKS before I took it to LONG BRANCH CLEANERS, the last 3 photos are how I received it.

Hello, Just before heading into 2026 I wanted to take a few moments to send my very best wishes to…read morethe Team running this shop. I have been using their services for 7 years now. I wppreciate the fact they are always able to accomodate my requests on time and the quality is comparable to other sites that charge more. I also have become a steady customer because in addition to cleanibg. Mona, offeres a complimentary seamstress service. I find her work amazing, she's transformed my dresses into someting wonderfull and made me so Very Happy in being able to make adjustments to my liking. I love your work Mona and also the flexibility of accomodating my requests to a great finish and always on time. Wishing you the best in 2026 and Thank You for all the hard work you do!

I took in a simple polyester dress to be hemmed. Was shocked to be charged $52.00, including the…read moretax. Price gouging, in my opinion. Would have done it myself if not for a degree of disability.

Very reliable. Able to get any stains out at good prices. I use for suits and dress clothes.read more

Every little Asian needs to have an alteration business in her back pocket. Things I look for in…read morethese services are convenient location, consistent service, and inexpensive prices. The fact is, every pair of pants I purchase costs about $10 more than the price at the store; they always need shortening. This is really a preliminary review, since I've only just dropped off my pants, and I hope to be writing a positive update when I pick them up. So far: friendly guy, seems confident, and is eager to serve. He offered to have me double check the alteration before I left, which I've never had offered before. It's not really worth it to have me put my pants on and measure pant legs when the service is only $6! Impressive.

Habib has done dozens of pieces for me, and I am very happy with each one. He never hesitates to…read moreask if anything needs to be changes after he has altered a piece. In fact, several times I have asked for small changes after his first alteration (more for my own comfort, it still looked great) and he hasn't even charged me. All I can say is, Habib wants his customers to be 100% satisfied with the work that he does. It all comes down to communicating what you want. FYI Habib is at this location for alterations on Tuesday and Friday. Other days he is at his location on Harbord. Pieces completed for me: 1 full suit 1 blazer 7 dress shirts 3 pairs of pants 3 pairs of shorts

Great neighbourhood spot, they always provide a fair price and great quality hemming.read more

Seamstress was rude and inconsiderate and negative about my appearance…read more She suggested that I needed to change my body in order to fit the dress rather than making alterations for the dress to better fit me.

amazing service for my wedding dress! ... i wanted the most natural and non-toxic clean for my…read morewedding dress + alteration to size it ... the team at Alex Fine Cleaners (etobicoke location) were * amazing *! ... super helpful, friendly, supportive, and kind, they all did a phenomenal job cleaning my wedding dress and fitting it perfectly! ... the service & price were super ... i highly recommend this business ... i'm so grateful for all their professional help!

I'm visiting for business from out of town and was told that that it would take ONE WEEK to clean…read moretwo white dress shirts. "It's our policy", she said, then walked away and ignored me. Awful.

Do not ever go there! Gave them 4 sweaters. They ruined all…read moreof them. Sweaters were 2 size smaller after cleaning and fabric didn't feel soft anymore. After I came with a complaint they said they were going to fix them. They made it worse. They physically stretched the sweater and now it cannot even be passed on to anybody. Being left with completely unwearable items I do not have other choice that to throw them to the garbage. Worst Dry cleaners I have ever encountered in my life!

Very good service here - and they are extremely organized. The proprietor is friendly and prices…read moreare reasonable. I have brought numerous items for alterations and repairs - the work is excellent. Parking on both sides of King Street, right in front of shop. During rush hour there is no parking on alternate sides of the street. For TTC streetcar, closest stop is Sackville Street.

DO NOT ever use their services. I sent in a pair of suede Birkenstock slippers with a small stain…read morefor cleaning. They were returned stretched, stained and darkened, burnt, the soles bent and ripped. They refused to replace the slippers because they are completely damaged. Attached to the review are images of the slippers before sending them in, as well as the horrible damage they sustained on return. They will not admit fault. I will never do business here again.

This place charges more than any other dry cleaner, and they have the audacity to ask for a tip…read more Furthermore, they are not good with stain removal, the whole purpose of a place like this. They do not offer as timely of a turnaround as other dry cleaners either.