The service is absolutely helpful and very friendly very high-quality work and at price that is…read morevery reasonable

I hired American Glass for a Shower Door Installation. The estimator was careful & precise in…read moremeasuring & planning the Door. A few weeks later, the Installer arrived & the final product was excellent. The installation was seamless, the Door is superb quality. I would highly recommend them for shower door installation.

Their customer service is horrible. I called and was given a verbal estimate. I told them I would…read moreneed a written quote when they came. The guys who came had the forms the give quotes on with them but told me they would email the quote. I told them I will not hire someone without a written estimate which I also needed a copy of for the police. I waited a couple days and called to see why I had not received anything yet. While I was on the phone with the receptionist some guy jumps on the phone and says "Do you want the work done or not?". I certainly do want the work done but not from your company. If you are incapable of even providing a customer with a written quote I doubt the quality of your work is any good. I also feel like not providing a written estimate is their way of raising the price after the deposit is paid citing issues with their supplier or some garbage like that, something which they laid the groundwork for when their employees asked if I had given a smaller window size over the phone when i had in fact rounded up

From the owner: Glass replacement and repairs to all windows type glass cut to size custom showerread more

We have dealt with Glass Doctor over the past 2 years…read more Always dealing with professional staff who listen to your needs and turn out a beautiful product. Bill and Cam just installed another shower door which fits and works perfectly. They came out on the day we had arranged, called ahead of arrival, came on time, and completed the job which looks great! We were very happy that they also were able to adjust a shower door previously installed. We are very happy with the service, professionalism and warranty they provide Glass Doctor of Barrie provided. They are reasonably priced. Thanks again to Glass Doctor and many thanks to Bill and Cam this time round for your wonderful installation of our shower doors.

We had 7 windows replaced due to fogginess. Chad, the estimator, was knowledgeable and…read moreprofessional. The installation was done by Bill and Dave. The end product looks awesome. They were on time, respectful of our home, and cleaned up everything to perfect condition. It took 6 days from initial contact to project completion. Unreal. I have used the Barrie location for home and auto glass replacements and very much recommend them. When you are spending a lot of money, it's nice to get a great job done.

I ordered a custom mirror with a silver frame and , installed in my living room . It looks…read morefantastic!!! I am most impressed with mirror and the installation too. Thanks George and Sam at Canada Glass and Mirror .

Terrible! Just terrible! I gave them a big order - 23 pieces to be exact - of mirror glass…read moremeasurements and I ordered them as basic as ever and they still got the order wrong!! They got HALF of the order wrong!! (The other half was in one size). Crazy thing is that I sent them The measurements in cm and inches! And I'm not talking about mm or cm bigger, I mean INCHES bigger!! That's a huge difference!! And a huge inconvenience!! I don't understand why the SPECIFIC measurements I ordered came all wrong! And to top it off, there reps had asked me why I did not measure each piece before using them?? How does this question even make sense?? It was a specific measurement ordered.. I should not have to!! I gave them the chance to fix the order - I reached out several times- But In nooo way were they interested in fixing there mistakes. Customer Service ZERO!! To add, there prices are no different than anywhere else, there location was just more convenient at that time, and I was going to refer a lot of clients to them ( I even filled out a business form to register with them) but they just ended up costing me more because I now had to fix there mistakes!! God forbid if you have an issue with your order, I've never seen such a lack in customer service support

Dave you went overboard - it was so unfortunate that the initial piece of glass had a mark on it…read more It would have been easy to have just walked away from the job, but you didn't. I can't thank you enough for replacing the glass. Today's Mother's Day dinner is being served in the dining room - we will always think of Palgrave Glass and Mirror when we dine in that room. I am certainly singing praises for your company to our friends and hope that will bring you more business. All the best Carol, Caledon East

When I needed my mirrored table fixed they were there and done in 1 day turn around didn't even…read morenotice it was missing - loads of options they will pick up and measure, or drop off- thanks so much Susanne and Dave

Wonderful service! The guys were so friendly and professional. Fast efficient and the windows look…read moreamazing!! Thank u!

Save your money and go elsewhere . I've owned plenty of doors in my life but never had problems…read morelike the ones from Dans discount windows and doors. Within less than one year from having a new front door installed by Dans, it's been nothing but problems . The wood around the striker broke shortly after install, I called them and they talk to you like you've never used a door before , they put all the blame on us for being too aggressive opening and closing the door and the project manager constantly had to leave multiple times for personal problems (which has nothing to do with the customer- we all have problems in life) ) - all this with a lifetime warranty on the door, which they point out when purchasing but they don't honour it. The hardware on the door never stays tight so every month I've have to re tighten all the hardware (which is absurd ) and they said they would try to fix the broken wood by the striker but they never return your call or show up - I'll be replacing this door before it's even 3 years old because I'm sick of the maintenance required to just keep it operational . Worst customer service I've ever had . Save your money and buy elsewhere. Buyer beware I only gave one star because I couldn't give zero stars