Wonderful service! The guys were so friendly and professional. Fast efficient and the windows look…read moreamazing!! Thank u!

Save your money and go elsewhere . I've owned plenty of doors in my life but never had problems…read morelike the ones from Dans discount windows and doors. Within less than one year from having a new front door installed by Dans, it's been nothing but problems . The wood around the striker broke shortly after install, I called them and they talk to you like you've never used a door before , they put all the blame on us for being too aggressive opening and closing the door and the project manager constantly had to leave multiple times for personal problems (which has nothing to do with the customer- we all have problems in life) ) - all this with a lifetime warranty on the door, which they point out when purchasing but they don't honour it. The hardware on the door never stays tight so every month I've have to re tighten all the hardware (which is absurd ) and they said they would try to fix the broken wood by the striker but they never return your call or show up - I'll be replacing this door before it's even 3 years old because I'm sick of the maintenance required to just keep it operational . Worst customer service I've ever had . Save your money and buy elsewhere. Buyer beware I only gave one star because I couldn't give zero stars

Awesome company. From our initial inquiry to the final installation, everyone was courteous,…read moreprompt and knowledgeable. Erik, our Installer was top notch, Great attention to detail.

From the owner: George's Windows & Doors has built a reputation for delivering quality and value to residents of…read moreGuelph, Kitchener, Waterloo, Cambridge and surrounding areas. Homeowners trust us to deliver the finest energy efficient window and door systems in the business, backed by a lifetime warranty and expertly installed by skilled professionals.

We had an outstanding experience with Renewal by Andersen. Truly a league apart from the…read morecompetition. It was a pleasure to work with Sales Rep (Karan) who answered all of our questions and had lots of time for us. Then, there were the installers (Alec and Tim) who were extremely professional, skilled and polite. Outstanding. Finally, Project Manager Jim was also extremely knowledgeable and stayed with with us through the whole process. All in all, these 4 people really made our experience with Renewal by Andersen an outstanding one. Highly recommend

have received your offer and the contract and have reviewed them…read more After very careful deliberation, I feel that I am not comfortable with dealing and doing business with you Though price is a consideration, there are many other factors which led me me to take this considered decision There were so many red flags - some among them, twisting facts, attempts at disinformation, false accusations, high pressure selling, contradictions in the contacts, lack of protection for my deposit, lack of trust and belief in me as the customer This may not just you but maybe this is the corporate philosophy and culture, and business model of the company Site visits, sales call and marketing and advertising all are just tools of the sales proceeds, and a means to secure business, and NOT a favour to the customer that it has to be cited as a reason for the costs and pressure It is rather unfortunate, as I really wanted to do business with you thinking that I would be dealing with reliable professional, ethical company, which is customer centric, understanding and respectful of its customers I also received TOTALLY opposing reports and recommendations bout some windows from the two representatives. Does not provide any level of comfortin theprofessionalism and assessment! you MAY have good products but that is only a small Part of a business relationship. I hope this could be the trigger to review and revise your business model and ethics I wish you all the best to you and the company and hope that its customers get their money worth and respect that they deserve, as THEY are reason for your very existence of the company

After hearing that the General Manager (Piotr Łopuszyński) and Owner (Sebastian Sambor) here are…read moreinvolved in the process of evicting a multi-unit rental home in Guelph, the city they claim to service with care, I most certainly would not choose them for any of their services, and will be sure to encourage anyone I know to go with alternative providers.

Sambor has deceived, TRESPASSED and wrongfully diagnosed the cause of problem…read more I wasn't sure if the water stains around my Velux skylight was from condensation or due to a leak so I called Sambor as they are the ones that last shingled the roof (hired by the previous homeowners). Sambor's "senior" estimator determined it was leaking, and he stated multiple times that it was leaking due to poor installation of the shingles and exposed flashing. and said it should be covered under warranty. After he spoke with the owner and "customer service" manager, I was told they couldn't find any evidence of the work being completed by them, despite me giving them the receipt with the previous owner's name, and Sambor owner's signature saying it was paid in full. When they finally acknowledge they did do the work, they then claimed the skylight was installed after the roof, and not by them. They also told me the warranty was with the previous owner, not me and quoted me $800 plus the cost of flashing to fix it. After illegally trespassing, they offered to do it for half the price- to do me a "favour", and when I accepted - never heard from them again. I brought in 2 other roofers who quoted half this price however, I didn't realize I should have consulted with a certified Velux installer. When I brought one in, he was quickly able to confirm that the skylight was NOT leaking, it was condensation. That so called exposed flashing, is the saddle flashing, which is meat to be exposed with this Velux skylight He also explained that Velux doesn't sell to those who have not have received training from them. So there was actually no problem. Just as important, all 3 contractors confirmed that there's no way the skylight was installed after, which is what Sambor has claiming this whole time. A simple non-issue that should have taken less than 5 mins to figure out, turned it into 6-week long fiasco due to sheer incompetence on Sambor's part. They came to my house 4 times to "diagnose" this (always late and unprepared e.g. didn't have a ladder)- one of those times they ILLEGALLY TRESPASSED -went on my roof while I wasn't home without my permission or knowledge to take pictures to try to prove the skylight was installed after, which they still could not (this happened AFTER I hung up on them because they were rude and hostile - yelling at me), and then were dishonest about it -nor did they give me the pictures with date despite asking for them several times. Truly appalling behaviour. Use them at your risk.

DO NOT USE - This company is not what is once was - they are only interested in new customers and…read moretreat their current customers like crap. Had an issue with my front door lock (obviously important), but couldn't get through to anyone until I threatened to leave a bad review on their chat - only then they responded. They said they could have someone out on Friday afternoon so I took the afternoon off. Got a message that they came by in the morning (no one was here). Called in and they said there is nothing they can do (even though they admitted it was there mistake) and said we need to handle it and send them the bill. Talk about brutal customer service. AVOID AT ALL COSTS!!!!!

Mike Silva and Ed Veldman just completed the install of 10 windows and 2 doors :) We have been…read morehappy from day 1 when Andrew Levy came to quote us :) Even though there was some serious sticker shock we have no regrets and couldn't be happier with the final outcome! Mike and Ed were great to have around worked incredibly hard, were polite and courteous! If you have window or door needs I recommend this team of gentleman for the job :)

I got a quote from Windowfix.ca to repair the mechanism on four of my windows. They quoted me $815…read more which I thought was a bit steep, but nevertheless better than replacing the windows. When the technician got here he revised the quote because I had reported the four cranks were broken, whereas on some windows it was the lever mechanism. So the quote went to $1288. Reluctantly I agreed although some of the work actually looked simpler. When I reviewed the work, I found that one of the brackets was loose, and asked could he replace that bracket too. The brackets had been quoted at $25 bucks each. The technician went to the truck and returned to tell me he didn't have the bracket. I said no problem, come back when you have it. He told me "Well that's another visit so it will be $195. dollars to return. Now I was about to pay $1288. for two hours work and about fifty bucks worth of hardware, and now I had to pay another two hundred bucks for another service call because he doesn't have the right parts on the truck. A bit outrageous, all in all. I felt kind of gouged. I won't use this service again.

Omg the husband and wife that run this business are excellent and professional. They really…read moreexplained to you what's going to be done how much it's gonna cost for whatever you're getting done and the fellow that they sent was really good. His name was Matthew. He was very polite. Very knowledgable and very good at working and doing the job correctly and within a good time. If you want to have your windows upgraded, but not replaced if there's things to be fixed around the window, they can do that and it's it's awesome because I cannot afford to buy all brand new windows so it was more or less cosmetic for a lot of the stuff I needed done. Great job guys. 10/10 for them.

Asher helped me to find a frame for a picture I brought in. He was exceedingly helpful. I was on a…read moretight budget and he found a way to fit the new frame into my budget. We had a pleasant conversation about Guelph. He called me the next day to tell me it was ready. What's not to like?

We tried to contact this company to put in a screen door for us. On two different occasions they…read moresaid that they would call us back to book an appointment and they never did. When I called for a third time and actually booked an appointment they never showed up. Clearly they are not very professional and their customer service is completely inadequate.