One star is generous…read more Our experience with Linda -- who, oddly enough, is a co-owner of the agency -- was beyond disappointing. We hired her to sell our late mother's home, during an already difficult and emotional time. Initially, she seemed compassionate and competent. But the moment we signed the contract, she vanished. We went weeks without communication. When we finally brought it up, she responded with an offensive and insensitive excuse that I won't repeat here out of basic respect -- something she clearly lacks. Even our late mother was disrespected in the process, both in her words and in her complete lack of empathy. At one point, Linda even confused our property with another client's -- her own buyer's specialist had to step in and correct her. That showed us how little attention or care she gave to our situation. Referring to our mother's belongings as "junk" was another degrading moment we'll never forget. Accessing the property became a struggle because she refused to give us access without a code -- and since she never answers her phone or shows up, that became a nightmare. All of the actual work fell on her buyer's specialist (who, to be clear, was the only professional one in this ordeal). Linda didn't even bother to attend the closing. Excuse after excuse, absence after absence. What hurts the most is that we were grieving and needed someone reliable and respectful. Instead, we were treated like an afterthought while she collected a commission check she barely lifted a finger to earn. If you want to be ignored, disrespected, and treated like a paycheck instead of a person, hire Linda. Otherwise -- for your sanity and dignity -- look elsewhere.

I highly recommend Linda Lombardini, Sandi Smith and the entire Trillium team. They helped me find…read morethe perfect condo, guided me through the entire purchase process, including providing a detailed check list of things I needed to get done. The entire process of buying a condo could not have gone more smoothly. Highly recommended you give them a call!

Jon has worked with us to buy and sell properties over the last three years. He is responsive,…read morehonest, and knowledgeable about the market. He always showed up on-time, prepared, and was very patient with us as we surveyed different properties. His real estate acumen and professionalism make him (and his company) the ideal choice for anyone interested in buying/selling a home in Ann Arbor or surrounding areas.

I thought I had a signed lease before they told me the owners decided to back out of it last…read moreminute from signing their part of the contract. It left us scrambling last minute looking for a new place to live which is very stressful. Drew is a very nice guy and tried his best but I think next time they should button down their processes much better.

I was a little hesitant to hire a plumber without any reviews, but I'm so glad I did! Tony with…read moreTruVane Plumbing did an amazing job installing a reverse osmosis system in my home and fixing my leaking garbage disposal. Great prices, excellent work, and incredibly easy to work with. I highly recommend him -- you won't be disappointed!

These folks are great! Efficient, courteous, great at their job, good with COVID protocols and…read morecharged a fair price. Would absolutely hire again! I bought my house in 2020 and noticed lots of lint coming from the dryer duct. They cleaned all the vents, inside and outside of the house as well as the lint trap in dryer. Everything looks new again.

We worked with CURT ZELL at Charles Reinhart, and he was amazing. I have very high standards for…read morerealtors. My mom was a realtor. For all of my life, I watched her do her job impeccably. Seeing how well my mom did her job set a very high bar. No other realtor has ever measured up to my standards, until Curt Zell! He was amazing. Professional. On point. Great soft skills and hard skills. Willing to do the grunt work that is sometimes necessary to get a job done. A great negotiator. Curt Zell earned my highest recommendation. Hire him if you can. You will be lucky to have him as your realtor.

We worked with Washtenaw Woodwrights (mostly Bruce and Keith) in Summer/Fall 2025 to renovate our…read moreduplex units. Upstairs, they repaired parts of the subfloor in both the kitchen and the bathroom and built the entire kitchen from scratch. For the lower one, we also had them fix a part of the cabinets with water damage. For both projects, they were really helpful and knowledgeable, and we think the price was fair. I ask questions when I have them, and they are always willing to explain what they know and think. I missed that they did not fill the nail holes in the quarter-round moldings before making the payment, which I wish I had done, but I was able to take care of them on my own. If I had found them right after they were done, I think they would have done it for me as well. Overall, it was a good, helpful experience with relatively easy communication, and we are happy with how the project turned out. Based on my experience, communicating with some contractors is really hard, so I appreciated that aspect, too. I will recommend them to anyone considering kitchen remodeling.

Mark installed a second furnace for my large basement. I have to say that of all the team's I had…read moreworking on this job (plumber, electrician, dry-waller, etc.) Mark was the most professional, courteous, and straight-forward. His bid on the job was very competitive and I was won over by his professionalism and that of his sub-contractor that works closely with him. The only issue I had with him during the installation was a disagreement over a gas pipe that needed to be installed. We worked it out much to my satisfaction. I'd strongly recommend On The Mark for both HVAC installation work and for maintenance and repair (I first had them over to repair a problem with our refrigerator when I purchased our home). They are my company of choice for upkeep on my furnaces and AC units.

Positive experience, they made an effort to fix my hot water heater at 8:30 pm on a Friday night…read morewhen no one else would take the job. I called them at noon on Friday and they made it happen.

I have used gloria multiple times. On this particular occasion, she assisted me with the sale of an…read moreinvestment property. She was very thorough and communicated to me throughout the process. I was never left in the dark. She sent me paperwork to sign and sent me the closing documents to read over prior to the meeting. Gloria is definitely recommended. She will do what it takes to purchase a property as well as sell one. She is professional and kind. I would definitely use her again in the future and she is highly recommended.