If I could give this courthouse 0/5 stars, I would. Every single employee is not only rude and inappropriate, but unhelpful and lacking the intelligence required to work in such an important government position. They give misinformation to people who are trying to post civil claims and, in addition to this, will blame (and fine) the poster for their own (the courthouse's) mistakes.
In the time I have had to deal with the Clackamas County Courthouse I have been met with:
* Bigotry, transphobia and a reluctance to help in an otherwise simple process. (Which other courthouses have, surprisingly, no problem with!)
* A lack of professional presence. They are unable to keep a cool, level and professional head when working with ANYONE for ANY reason and start ALL interactions off aggressively. I have been talked down to, yelled at and hung up on for asking nothing more than a simple question.
* A complete disregard to organization or accountability. If someone tells you something (ANYTHING) at the Clackamas County Courthouse I have learned to NOT believe it. Not a single person in that building has any idea of what they're talking about. An example: They will tell you that they will call you in a week (which, to the woman who answered the phone: we HAVE been called MULTIPLE times, so maybe do some research into your own job) only to NOT call you in two months (which leaves us, the poster, to assume weather might be a factor). When you finally call them to ask about your case they will yell at you and berate you for even daring to reiterate what THEY told you for the sake of being right. They will also tell you how to fill out forms only to tell you after two months of going back and forth that you (they) were wrong and you have to completely restart the process.
* If you attempt to call and express a complaint you will be berated until you hang up. They also do not accept complaints until they have a name and face to go with said complaint, so as to ensure an even worse experience for the person on the other end. In addition to ALL THAT, they will also threaten and coerce you into coming back while simultaneously disclosing other people's private cases and information as if it has any prevalence to your experience (but it does prove that they do not care about the privacy of their other cases).
I would go on (because OH BOY could I) but it would be getting redundant at that point. This courthouse is the worst in this area with uneducated (or under trained) senior staff members who will make sure to pitfall you and pickpocket you throughout your whole interaction with them. By far one of the worst experiences of my life; I absolutely dread having to work with these con-artists. Please, I implore you, if you can manage it: stay as far away from this courthouse as possible (unless you are a masochistic rich person with too much time on your hands).
P.S. (After this, I promise I'm finished) Clackamas County Courthouse does not check their reviews, just so you know - not even their supervisors, as expressed on the phone today by their supervisor. They believe they are without fault in everything and prove it by keeping their head buried in the sand, because bad reviews don't exist if you don't read them! read more