We had an appt at 11 am & we were still waiting there until 12pm so we left. The lady at the front…read moredesk was extremely rude and obviously doesn't respect peoples time. We won't be returning.

Such a knowledgeable and amazing vet and they took such good care of my pets. Recommending to…read moreeveryone!!!!!!

I take all of my pets there. The staff are amazing and really care about your concerns and do…read moreeverything they can. I can't recommend them enough.

Listened to my concerns ran my tests I needed to save my cats life. Able to run many tests and send…read morethem out, staff is so friendly, and facility is very clean for dealing with animals.

We no longer recommend this daycare. After 3 years of our dog attending regularly, we were shocked…read moreto learn he was "permanently dismissed." During all that time, we were only ever informed of one incident -- over a year ago -- which was described as a brief "scuffle" while several dogs went through a gate together. We were told there were no injuries, and after a short break, our dog returned to play with no further issues. There were no other incidents that day or at any other time until we were informed of his dismissal when we picked him up at the end of the day. Since his dismissal, we've made multiple attempts to get details about any other incidents and were denied. We even tried to speak directly with the practice owner and veterinarian, but she never responded. This has been extremely disappointing. As responsible pet parents, we wanted to understand what happened so we could address any behavioral issues -- but we were given no opportunity to do so. After years of loyalty to both the clinic and daycare (with as many as three dogs in their care at a time), the lack of transparency and unwillingness to communicate has left us questioning everything. They denied us any chance to correct behavior and keep our relationship as customers, and the practice owner's silence speaks volumes about how little they value long-term clients.

This was my dogs' first visit to Ashland Doggy Daycare. Their last kennel wasn't so great so we…read morewere nervous to leave them again! My littlest guy is so scared of everything but ran straight back with our big dog- they usually have to carry the little guy. When we picked them up they were happy (and tired!) And most importantly, not scared. They appeared to have had a great time and even ate all their food! We will definitely be back!!

Oh my gosh! Thank you! New fans of Dr Carlie here- she was thorough, gentle, knowledgeable and kind…read morewith my cat Ernie Bernie (who isn't feeling well) and we totally appreciate it! I've been to three veterinary clinics this past year and she was the first to not only weigh my cat (as the others did), but also listen to his heart/lungs AND she took his body temperature (which the other two clinics had not). Anyway, I believe she provided the best care possible, reasonably priced - 70.00 for medicine/exam and Ernie Bernie and I are grateful so I just wanted to share. Thanks again!

Our dog was misdiagnosed and prescribed heavy duty meds that were not only totally unnecessary, but…read moredeadly. They did a less than thorough exam and zero blood work. By the time we got him to Wolf Creek in Millersburg, it was too late. In sharing our story, we've heard other horror stories about Byland's lack of knowledge, consistency in veterinarians, efficacy, efficiency, timeliness and sadly:compassion. We'll NEVER fall victim to this place again, and we're deeply sorry for those who, like us, already have.

After I moved to Wooster area from another state, I needed to secure a Veterinarian for my family…read moreof furry kids. Been in Wooster area since 2008 and the places that I liked were: Ark; Cleveland Rd; Mairs Dr Redman's prices increased after a nice remodel, and also, my favorite staff members no longer work there. Cleveland Road, I enjoyed meeting them, but also after a huge remodel (they leveled the old building and built new) their prices went beyond my budget, and Mairs is like FAMILY to me ! Love Love Love them! But they are so busy, when I desperately needed vaccinations, spay surgery I had to find a back up plan. VOILA! New Pittsburg Vet Clinic. Alyssa is the Office Manager and a highly respected peer in my dog obedience competiton family of friends. Alyssa warmly welcomed me, and there is no looking back. I can pop in, and put one of my dogs on the scale at anytime. This is part of my dog training protocol, to acclimate dogs for being excellent little model citizens when we visit the vet. Dr Wiley has been great, and beginning of 2023 the addition of Dr. Laura Conley. We love the veterinary team at New Pittburg. They have been very accomodating during the past three years with me and the various situations that come with dog ownership and responsiblity.. New Pittsburg Vet Clinic treats me and my dogs with professionalism, respect, and compassion. We heartily recommend them to all of my dog clients. We also recommend and love Mairs... but they get VERY BUSY!!!!!! tough to wait 3 months for a spay surgery. We can have two favorites, can't we? Tell them BARB sent you!

These guys are amazing ! I ended up finding the perfect dog that it seemed nobody else wanted …read more I'll always appreciate that they had Reno !

Clean facilities. Kind and caring staff. We've adopted a dog and cat from WCHS and we highly…read morerecommend and will continue to support when we can.

We wanted to share our heartfelt thanks and appreciation to Dr. Nicole for her admirable warmth!…read moreThere are those who show compassion and then there are those who excel expectations with tender thoughtfulness. Though it was a hard emotional day for Tammy to lose her furry baby, Dr. Nicole's remarkable kindness comforted her heart and supported her sadness; commendably and memorably. Words are insufficient to extend our highest gratitude. May the Lord bless you Dr. Nicole, and your staff, with the care you show beautifully to others. Warmest regards, Tammy Hileman (Wanda, Ron, Linda Hershey)

For general care they're expensive but fine. My cat wouldn't stop scratching this one spot until it…read morestarted bleeding and I took her there to get help. She was there all day, wet her cage but they didn't clean it out. And they didn't even bandage her. All they did was tell me that they wanted to give her surgery to remove it, after I had gotten to the office and was crying my eyes out. Then no one told the front desk lady that I needed to schedule surgery so I had to explain it to her between bouts of crying in front of everyone in the waiting room. I was given surgery papers with conflicting amounts for the procedure. I scheduled it for a month away but in the meantime I had to teach myself how to clean and bandage her with videos on Youtube. It got better so I cancelled surgery and I'm never going back.

Our 8 week old goat broke her back leg , we called right before closing and told us to come right…read morein , Dr Caitlyn did x rays and told us how bad the brake was, she took her time explaining everything to us ,we decided to amputate her leg. She is now recovering great and is back with her mom. We are so thankful to have Dr Caitlyn as our pets Doctor.

My dog of 13 years recently became quite ill. I called Mapleton And scheduled an appointment. They…read morelooked her over and said that they needed to do blood work to determine the next step to which I agreed. They said she had a high white blood cell count. Then gave her antibiotics. She was having seizures I might add. She had also not eaten in 5 days. She would not open her mouth to the medication. I tried calling and asked to speak to the Vet, which they said he was unavailable. The receptionist/assistant was extremely rude to me showing no compassion. Out of desperation, I called another Veterinarian to which I explained what was going on. They saw her immediately and determined without hesitation, that she was very ill, which I already knew. They were very helpful. Unfortunately, I lost my dog. She went through unnecessary pain due to Mapleton Veterinary Clinic. If you're looking for a compassionate, knowledgeable office to bring your pet, I wouldn't come here.