Rare find, honest and reputable body shop that have seen the auto industry change. They know what…read moreis worth fixing and what is better left alone. Service writer was super helpful and knowledgeable. He focused on just the area in question and never tried to upsell me or add exploratory work. Highly recommended

This is the only place that when they say my car is repaired i know it's done and done right. I've…read moretaken 4 cars there and NEVER had a problem. Yes there is a wait list but it's bc they do excellent work, worth the wait.

Guy was nice enough. I was quoted about $1,000 to paint the ROOF of my econo car. Guy said it's a…read moremulti-stage, so "About $1,0000". Nope. No way. I get that the paint is 'multi-stage' but that means my car would be about $12,000 to spray paint on a Corolla? IDOIT LOST A CUSTOMER FOR LIFE! Stupid.

Called to see if I could send pictures to get a "rough" estimate. Was told they would not do an…read moreestimate with just pictures, which I can somewhat understand. I told the lady who answered the phone what the truck would need and she interrupted me and said you're gonna have to bring the truck here so we can give you an estimate. I told the lady it was an older vehicle, and that I was not sure because of the damage if it was worth fixing. I told her everything that it wouldn't need and she interrupted me again and said you're going to have to bring it here - basically the secretary or the person that answers the phone didn't want to deal with me even after explaining, exactly what the truck would need, just wanting a very rough estimate, and telling her it I was not sure if it was worth fixing. She was somewhat rude and I actually even said ma'am you sound like you don't even want my business and she responded with it would be after January before we would even be able to get work done on it anyway (was late December when I called). I called them because they seem to have high reviews which I'm surprised if the people talk to this lady first.

Pros: very good mechanics , pin point what is wrong with your car. Cons: You are charged…read morefor every little thing , they dont tell you that you are charged for diagnostics, tow bill , other companies wave the diagnostics test if you let them fix your auto, like Maxi Muffler , which has certified mechanics , we had a fuel pump replaced on our car at Tranthams and was quoted 575.00 when we went to pick up our car it went to 922.00 Sticker Shock, I needed work done to my Buick, I took it to Maxi, if you have a fortune to spend go to tranthams if not find someone else.

Summary: Overbooked results in long waits…read more I had read/heard good things about this place, so I was initially happy to have them work on my project. However, that's where the problems started. Week-after-week they'd promise to start on my project and then fail to follow-thru. Clearly, they have too much work on their plate. Finally, I gave up on them after waiting more than a month for them just to get started on the work of installing my crate motor. Ultimately, it cost me $175 just to retrieve my property!

Without a doubt the best collision repair and auto service repair I have ever had on any of our…read morevehicles! Our F150 was hit by a deer on the driver's side front and door panels, which required replacement and repaint. The finish work was beautiful and although the truck is almost 10 years old, it looked almost brand new! Hoven always kept us apprised of the status and while it took longer than expected, the results were worth it! The cost was also well within reasonable and a whole lot cheaper than Ford would have charged. Very happy with our Hoven experience.

Hoven Collision did a great job on my old Lexus. Looks better than it did before my front end…read morecollision. Dan gave me an accurate estimate and finished repairs a little ahead of schedule. I hope to never need collision repair services again, but if I do, I'll call Hoven Collision!

Took our X5 for and oil change. Import Motorworks did a thorough job and even found an issue the…read moreBMW service department in Nashville didn't find. They were quick too, I was able to wait in their clean waiting area and get some work done while waiting.

fantastic service and extremely professional!! Sam is a great communicator and I always know what…read moreis going on with my two italian garage princesses!! I highly recommend

Premier is BEYOND premium! Wishing I could give 10 stars…read moreout of 5. This nightmare has been the BEST Blessing of the millennium ‼ Trying to find a repair shop on a Holiday, a thousand miles from "Home," being warned NOT to drive my Precious Lincoln by all internet informatics- absolute outlook being gloomy; I woke New Year's Day searching, being told (when I DID find an open shop) that my MKT needed dealership care- I reached out to Premier Automotive Specialists..... My Nightmare immediately turned into a dream come true. Josh was confident that THEY could take great care with my car anything and everything would be just fine. They offered towing if necessary, and (unbelievably) immediate service!!! This Connecticut girl actually got her car started and followed her friend on over to Ooltewah to Little Debbie Parkway and The Best ( most beautiful) Sight of the New Year's ever! I've never seen or experienced anything like THIS place. I felt like I was at a five star hotel. When texted while awaiting diagnosis- I was shocked in two ways.....The severity of and the number of issues, Their access to parts immediately, their ability to remedy each and every malady and malfunction and SAME day service. Practically the entire charging electrical system, belts, brakes, differential servicing, truly too much to mention here. My worries regarding price point quickly addressed, and again my worries just evaporated. These folks really did a weeks worth of work on my Precious Lincoln MKT in a SINGLE DAY‼. I've found MY favorite, MY Premier place of choice for any and all car care needs. Josh and Mike along with the entire team of experts were 100% over and above EVERY hope or expectation. The price points? Amazing- now, if only I could manage to find the right words to describe the Good Will, or Great work this miracle team performed for me today......the Peace of mind that comes with their thorough safety inspection alone is priceless. Their communication along every step of the way was unlike any other ever. No regrets-this entire experience actually such a GREAT surprise-I never thought this horrible start would bring me such happiness. Thank them for me (again) and your Welcome, in advance for this honest and true recommendation!

If I could give 0 stars, I would. Do not bring your car here…read more The people that work at this location WILL scam you. They towed my car from a Firestone so they could "save me money" on a repair. They quoted me about $300 less all said and done. I told them full-well that I did not want to spend more than $2000 on my car. Over that point, my car is not worth putting more money into in my mind. AFTER the drive shaft was completed, they did a test drive and noticed that the engine mounts were bad. That would be an additional $3500. They explained it was very important that they complete the service because it could cause the drive shaft to fall apart again -- what was just fixed. Also, I had a team member say my car was worth way more than what it was actually worth in attempt to get me to approve the second job plus the scare tactics. They say they offer courtesy cars too, but there were none for us to use for 4 days either. Fast-forward to a week later since dropping it off, the manager ended up giving us a $150 credit. Complete BS. We explained that the initial inspection needed to be done. This way we could be quoted the end cost accurately. They said there is no way to know the engine mounts are bad without test driving it. In the video they showed of my engine bouncing, my car was stationary. Really? Absolutely no way it can be seen? Mind you, in a Google overview: "Yes, failing engine mounts on a 2012 Mercedes C300 can often be identified visually or through a stationary bay test without a test drive. A bad driveshaft affects the driveline while moving, but it does not prevent you from inspecting or testing the engine mounts while the car is parked." Can't make this up. There are several methods to check the engine mounts without a test drive. My car still sounds like shit, too. Waste of $5,500. Don't be fooled by the niceness you hear in your initial call.

A shout out to the team and family business personal attention at 2-A…read more The whole team worked together on getting my Tesla repaired like new to make doing business with 2-A pleasure. On time. Under estimate. Great quality. Friendly and responsive. Went the extra service mile to help with car rental etc. While I lived in Atlanta I found 2-A by a personal referral and glad I made the drive. I kept the car and sold it 5 years after 2-A repair and their work stood the test of time the ultimate test of good body & repair work - I sold it still looking like new. Now six years later I find myself driving out of town again needless to say as my first choice to solve a body repair need again.

They did excellent work on my Jeep, 4Runner and my husbands truck. Would highly recommend this…read morecompany. If you call and they say they are weeks maybe even months out, it's because they are good! They fought the insurance company for me and made sure that everything was replaced like it should be and not with used parts!

My beautiful Kia Stinger was badly wrecked. I didn't know where to send it so I chose Sequoyah off…read moreApple Maps because it was fairly close and had good reviews. Tony and his crew did a beautiful job getting my car back to its former glory. They did not cut corners and they were nice to deal with. While it took quite a while because of the depth of the repair- I have no complaints! I feel confident that they did everything to spec and took into consideration my performance and aftermarket additions. 10/10 would go there again!

Excellent service , same day service! Very friendly. Had me out the door way before the expected…read moretime