Had a terrible experience with these guys with my BMW...tried desperately to resolve it with no…read moresuch luck. Their misdiagnosis will cost me and my insurance company close to $7000. I took my BMW to Triolas and paid $3600 to have it repaired for overheating. Needless to say I had to have it towed to Peak BMW after it ran hot on the way home from their shop. The owner Gary informed me that he couldn't diagnose the problem because he didn't have the proper equipment? PATRONIZE AT YOUR OWN RISK!

Traveling through Slidell and had car trouble. We were stranded in a parking lot. Gary came and…read moretried to do a repair to no avail. He recommended a towing service and repaired the vehicle within his quoted time frame. I was pleased with the quick turn around on the repair.

When 2-3 people refer you to the same folks for help, pay attention. I'd already had a downer…read moreweekend at the funeral of a best and oldest friend the day of two auto break downs. The first mechanic was fine and fair but took only cash. So for the second problem I needed a Certified one approved by Endurance Warranty. I'm having to appeal both REJECTED claims with them; what a pain! But not with JOHN MARTINEZ of Auto Master. By 2:30 the same day he'd diagnosed that the key fob transponder was dead. Replaced them. And after 7 years and 234k miles, it wasn't a surprise. John took care of it and I traveled the 5 hours from home to get my car 2 days later. Super nice guy in a busy shop. (He likes classics too so you know he knows what he's doing.) Being NAVY aviation man gave him creds with me too. In my business TRUST is absolutely essential because clients rely on my guidance to avoid the nightmare of probate for their estate after they die. Dealing with an auto problem far from home is very precarious too: Who are you to trust in a far away city? It's too easy to take advantage of someone in my situation. I now trust JOHN & I believe you can as well. Straight up guy. Go see him!

Mr John can hear an engine and know what's wrong...having a u.S. Navy career in aviation mechanics…read moreand engineering, our community is blessed to have him as a solution to quality auto care. In my case, I went in to take my 11 year old Chevrolet for it's 200K mile tune up. Not only was his price on repairs very fair, he was thorough. And that professionalism, that pride in doing it right the first time is rare in today's world. An honest, experienced mechanic...Priceless.

These guys are the best. I brought my 2001 Toyota Tundra in to get only the tailgate and wheel…read morefenders painted and they matched it perfectly. Fair price. Expert work.

I brought my car to this "body shop" for a repair. They did a horrible job! Probably the worse…read morerepair job that I have ever experienced. They had so many sloppy and unprofessional work habits, I literally lost track. Every auto shop that I have ever been to puts down a protective mat on the driver and passenger floor when you bring in your car for repair. They do this to protect your car's interior. Don't count on this from BBC. Not only will they not protect your car from dust, dirt, grease, etc., they will make it worse. When I came in to pick up my car, I found several parts like the ac vent cover and the rocker panel was removed from the car. The ac vent was laying in the driver's seat floor. The rocker panel was lying in a junk pile near the bay door. I had to go hunt the part down, because I was the only one that realized it was missing. The car has a key fob. The key fob was jammed in the ignition like someone had never used that type of key application before. Most key fobs you just use them to start your car and you can then set it in the cup holder or something. My key fob was jammed into the ignition. I had to pry it out. Someone at this shop used a jack or something to lift my vehicle and they damaged the floorboard of my rearend. They tried to lift it at a soft metal spot where it was not meant to be lifted. Of course they did not take ownership of this. The paint job they did was terrible. It did not match the other painted areas. And there was one spot that was damaged, like a tool had scraped it. It had peeled already. I ended up taking my car to Franks Accurate Body Shop to fix the paint job that BBC did. If you are looking for a really good quality body shop, you should check out Franks Accurate Body Shop. So even after all of this happened. I went on like nothing had happened. I did not write any reviews or anything. And then today I was scrolling through Facebook, and I accidentally hit an ad for BBC. They have them all over the place, I have never seen anything so pathetic. So, after I accidentally hit the ad, this AI robot sent me a message. I made a comment about how terrible the business was. I would not go to BBC to get my spare tire rotated. And then the message found its way to the owner, who passively aggressively loved my comment. And laughed it off. Which pretty much validated my claim. Everything is a joke to these guys. If it were my business, I would want to find out why a customer had a bad experience and find out what I could do to make it better. Not BBC. They do not comply with the normal conventions of ethical business owners. Instead, this person accused me of never being a customer, so I must not know what I am talking about, and I must be unhappy. That is what led to this review. BBC was right. I am unhappy. I am not sure if happy people like handing over $3500 for a crappy repair job. I did not like it at all. And then handing over another $500 to have it properly repaired by Franks Accurate Body Shop. There were parts on my car like the gas tube that was loose. You go to put the gas nozzle in there and it shifts because it's loose. Franks Accurate Body Shop called me after 1 day and said I may need a new car battery. I said "No, I just bought a brand-new car battery." BBC had failed to tighten the back door clip that the door hooks too, so because the door was not closing properly, it was draining the battery. How many things is that now? Like 5 or 6 things? Terrible Body Shop. But the good news is there is no waiting. Franks Accurate Body Shop has a couple-week wait list, but I promise they are worth every penny. Everyone knows they are good, or they wouldn't be in such demand. BBC are sloppy, unprofessional, incompetent, careless, passive aggressive, rude, and not worth the hassle.

I have used this muffler shop over the past 20 years and they have ALWAYS been honest and extremely…read morereasonably priced. They will tell you what needs to be done and why and not try to sell you something you do not need. I would recommend this shop to anyone and do so often.

OK shop, but only wants to do basic exhaust repairs or install kits he sells and marks up…read more I had a 98 Mustang that I bought an aftermarket exhaust kit for and needed a simple installation. I was told on the phone he could install it and the charge was $100 for labor which I felt was fair. I dropped the car off and it was ready late that day. No problems. Two years later I brought in a 95 Mustang GT for the exact same work. I had a kit I purchased online and simply needed his labor. Again he quoted $100 and I dropped off the car. I did not tell him I was a returning customer as I saw it as irrelevant. After keeping my car for 6 hours I get a call to be told "he can't install the exhaust because it's a kit and won't clear the rear axel". I knew the problem, he just didn't want to do the work. The kit was made for that car and installs with just simple welds and clamps. I was very upset that he told me he would do the work, I explained each part and gave model numbers to prove they were the right components, dropped off the car for the work, only to be told 6 hours later he won't do it. Needless to say I brought this "kit that won't work" to another shop and within 2 hours it was installed and ready to go

2023 ended at our local Chevy dealer, Bill Hood. Petunia and I picked up a Silverado RST 1500 with…read morea really cool off-road package by Rocky Ridge...perfect start to the new year. Then, with less than 5k on the odo, a sweet young lady backs into me in the Racetrac parking lot. No one was hurt, just some broken plastic and dented metal, but the truck was still new, so I knew we needed to take it somewhere special. The insurance company sent me to B Imports for the estimate, but I was so impressed by Jennifer and her husband, Brian, we contracted to have them do the repairs. And boy did they have to work for it! The upgrade package included one-off parts supplied by Rocky Ridge, which meant lots of chasing suppliers for parts, having to work around custom fit parts, matching paint colors, and (of course) dealing with an overly anxious consumer of services...namely, me! I had a trip planned for the Fall with my girls; we were taking the new truck to Colorado to visit the Wolf and Wildlife Center. When I say Brian worked overtime to get the truck ready for us, I'm not exaggerating - they were working up to the last possible minute to get it back to me in time for the trip (we really didn't want to take the little rental USAA had provided all the way there, and back, especially considering the amount of snow we encountered!). But they did it! The truck came back a week before the trip, fully restored, beautiful, and ready to roll. Mostly I want to just say thank you for making sure our ride to the wolves was ready despite all of the shipping setbacks on the various custom pieces, you guys really went above and beyond to make sure my new truck stayed new and our trip went off without a hitch...I'd say 55+ hours of driving in 1 week is a pretty sweet testimony to your hard work and dedication to customer satisfaction - 5 stars all the way!

B Imports has worked on our cars now three times and every time with impeccable quality work. The…read moretime frame they give us is always in the ball park of what to expect of a body shop/collision center. Louis and his team are very easy to work with communicating in a timely manner as the work is being done. I am and will be a forever customer!! Thank you Louis and your team AGAIN for doing such a GREAT job! Sarah C.

THE BEST SERVICE AND REPAIR SHOP!!! I will not bring my vehicles anywhere else for oil changes and…read moreauto repairs. They are very honest and will help you address the issue in the most economical way.

This is the only place I feel comfortable bringing my car as a woman and as someone who doesn't…read moreknow much about cars in general. They are honest, so friendly, and fast. I never feel like they are trying to up-charge me. Great service!

Another great experience! Since Shawn first opened the Spartan location (when?), I've brought my…read morevehicles here for repairs and servicing. VWs, a Subaru, Sonata, EOS and even a custom PT Cruiser GT. They use proper torques and fluids, no substitutions. We stopped using the local dealers once they screwed me and/or the car warranties ran out. Just read their reviews. Once I could no longer crawl under a car or bend over backwards under the hood, I had to find a trustworthy repair shop. Every once in a while I get a second opinion but that's just common sense. Mandy runs this location tight and honestly. The prices are fair and she will work with you on parts, scheduling, etc. Thanks again!

Not sure if I did this already but the service here definitely deserves a mention. The staff is…read moreknowledgeable and if they don't know the answer to the problem - they look it up. PROBLEM SOLVERS. COURTEOUS. GOOD VALUE.

I needed a flat fixed and needed to get to work on time. Shawn took care of me and I was out…read morequickly and on time to work

Great service every time!! I trust them working on my car!! I highly recommend this place!!…read more Great friendly service!!