Had an issue with the roof that resurfaced after the latest big storm. Nassau Roofers was 1 of 3…read morecompanies I had reached out for quotes. In every step of the process, Nassau Roofers were extremely professional. No drama. No scare tactics. And their price was very fair. Spencer showed up to do the estimate. He explained everything very clearly. Straight forward and professional. Nelson and team showed up early 3 days later and finished the job quickly and cleaned up well. Part of the roof was covered in snow and these guys efficiently cleared everything away and even shared pictures and video afterwards. Megan and Brian are 2nd generation owners taking over from their father. The company has been around for 48 years. The work comes with a 12 year guarantee. It makes us feel good we are dealing with a company with legacy and will be around to take care of issues. We are very happy we picked Nassau Roofers.

This was the company that did my roof after Sandy and so when I had a problem with a four legged…read moreunwanted visitor in my attic, I called them and they explained to me what to do and they would come and close the hole and they did and it was wonderful they said not to worry. I didn't have to be home they would come and take care of it the next year. I heard something else in my attic they came with a drone found the whole immediately on the other side of the house and promptly fixed it. I couldn't be more thrilled at how quickly they responded to my small job versus the big jobs that they're used to getting. I appreciate that they took my nervousness about having these creatures in my attic. Seriously I thanked them 100 times.

I had a leaking skylight that caused water stains in my ceiling. Eventually some of the ceiling…read moredrywall fell down. Thankfully no one got hurt. I found All American Home Improvement on Yelp and got in touch with Jeremy. He came over the next day , climbed on the roof and inspected the skylight. He came back a few days later with his crew and patched up the roof around the skylight. They were quick, efficient and cleaned up afterwards, removing all construction debris. The pricing was very reasonable. I would not hesitate to reach out to them if I have any other roofing issues.

My home insurance company was threatening to raise our rate if we didn't replace a shingle on the…read moreroof. Reached out to AAHI and Jeremy responded quickly with a great price and was there the next day. Well done.

Family Run Business that Treats You Like Family…read more It is rare to find a company that combines multi-generational expertise with genuine care, but John Goess Roofing does exactly that. Marcos, his sons Marcos Jr. and Brian, his brother Rodrigo and the entire team truly treat you like family rather than just another customer. They performed a flawless one-day roof replacement using the best materials and workmanship, even going so far as to chase away a pesky raccoon in my attic and repair my crumbling chimney at no extra charge. Every detail was handled with "old-fashioned" care, including their signature hand-nailing technique and an immaculate cleanup that left the site spotless with not a single nail found. As a GAF Master Elite contractor with over 45 years of experience in Nassau and Suffolk, they provided a lifetime GAF Golden Pledge Limited Warranty covering materials and their professional workmanship. The entire process was seamless, professional, and reliable. From the lead foreman, Marcos, to the office staff, the communication was excellent, and the work was performed by a fully licensed, bonded, and insured team. Their A+ BBB rating and long history of Super Service Awards are well-deserved for such exceptional craftsmanship and dedication to excellence. Bottom line: I was thrilled with John Goess Roofing's work and friendly attitude. Whether you need a roof repair or entire replacement, I feel that you could not find a better contractor. They are indeed a family-run business who treats you like a member of their family!

I only wish every contractor operated like John Goess Roofing! A friend referred them and I…read morecouldn't be more pleased! They are a family run business and work like it! The crew was on the roof at 7:30am and were done by 3pm! The whole process was easy from the initial estimate with Marco to the end when they swept my property with magnets to pick up any stray nails! Speaking of which, they HAND NAIL every shingle. No compressor guns here. JGR only does roofs and nothing else! They do one thing and they do it extremely well. A fantastically professional operation. I'd give them 10 Stars if I could! HIGHLY RECOMMENDED!

My brownstone had water getting in around the parapet wall for years and years. We had tried…read morerepointing, sealants, and a few other repairs but nothing ever seemed to last more than a season or two. After an impressively thorough inspection the building, Royal Renovators recommended a combination of masonry restoration and new waterproofing around the roofline instead of another temporary repair. The explanation made sense and they took the time to walk me through everything. The crew paid attention to details and the finished work blended in nicely with the rest of the building. You honestly can't tell where the repairs were made, but more importantly, we've been through some pretty heavy rain and the moisture issues have completely disappeared.

## **Detailed Review of Royal Renovators (Experience from ~2023) **…read more My experience with Royal Renovators in 2023 was extremely disappointing, unprofessional, and ultimately costly. I normally don't leave reviews, but the level of incompetence and deception I encountered deserves to be shared so others can avoid the same situation. ### **1. Repeated Misdiagnoses and Unnecessary Charges** We originally contacted Royal Renovators because our roof was leaking. They came out twice and still couldn't identify the source of the problem. Each visit came with new explanations and new charges, none of which made sense in hindsight. Eventually, they claimed they had finally found the issue and charged us approximately **$4,800** for the repair. We trusted their assessment and paid, hoping the leak would finally be resolved. ### **2. Leak Still Present -- and More Confusion** The next time it rained, the leak was still there. Same spot, same issue. When we called them back, they used a drone to inspect the roof but still couldn't figure out what was wrong. Their uncertainty was alarming. We ended up using **our own drone**, and we were the ones who actually located the problem area. When we pointed it out to them, they insisted the leak was coming from the chimney area -- which was completely incorrect. At that point, it was obvious they were guessing, not diagnosing. ### **3. The Skylight Disaster** While they were assessing the roof leak, we made the mistake of agreeing to have a skylight installed at the same time. That turned out to be another huge error. The skylight they installed looks like a **DIY project**, not professional work. It has a **constant draft**, and when the weather gets cold, the draft is unbearable. It's clear they had no idea what they were doing, and the workmanship reflects that. Instead of adding value to our home, the skylight became another problem we had to live with. ### **4. Lack of Professionalism and Skill** Between the misdiagnosed leak, the sloppy skylight installation, and the inconsistent explanations, it became clear that the workers and foremen lacked the knowledge and professionalism expected from a roofing company. Their priority seemed to be collecting payments, not fixing the actual issues. ### **5. A Competent Company Fixed Everything** We finally decided to get a second opinion and found **2BQ Roofing**. The difference was immediate. They assessed the roof and instantly identified the real issue -- something Royal Renovators failed to do after multiple visits and thousands of dollars. 2BQ Roofing fixed the problem correctly, and here we are **three years later with not a single drop of water**. That alone speaks volumes. ### **6. Final Thoughts** I would never recommend Royal Renovators to anyone. Their service was unprofessional, their workers were incompetent, and their repeated misdiagnoses cost us time, stress, and money. The skylight installation was just the final confirmation that they were not capable of doing the job. If you're looking for a roofing company that actually knows what they're doing, skip Royal Renovators entirely. Our experience with them was a complete waste, and the only real solution came from hiring a different company.

Great job, very honest, diligent and reliable people, they even came to measure on Sunday and reply…read moreemails on Sundays. and price is very reasonable.

Our 12 year old roof was leaking. Arnie first had one of his workers come over to check the roof…read moreout. That person gave me preliminary findings and showed me pictures of problem areas on the roof. Arnie came by another day to go over the requirements of what would be needed to install a new roof, his credentials and the guarantees offered. He then provided me an estimate that night. A few days later, his workers came, tore off the old roof, put new plywood throughout the whole roof, lined the roof and then shingled it. They had almost the whole roof done in a day, but did need a little time the next morning to finish up (which Arnie previously told me might happen). The workers were very professional, courteous, knowledgeable and worked hard. They left the property very clean. A few days after the new roof was installed, we had a few days of very heavy rain and the roof did great. I would highly recommend Arnie Blake for roofing. I would bet that his company's work in other areas are just as good.

Worst customer experience ever and poor quality of work. If I could give a zero star rating, I…read morewould. We hired Long Island Roofing in 2018 and spent thousands of dollars on a brand new roof. In the three years since, we have had three major leaks in our roof. Each time we reached out to the company, we were met with rudeness and unprofessionalism. Each time we were told that the problem had been fixed but the roof would leak again during the next rain storm. We have had to repair and repaint our ceilings multiple times due to the water damage. Last week, we found another spot on our ceiling, which meant another leak in our roof. My mother called and asked someone to come and, once again, fix the leak. Someone came and inspected the roof and told my mother that he needed to had a team come over to make the repairs. Three days (and no response) later, my mother called again and was told that a team would be there but they could not give us a timeframe. When my mother told them that we needed to at least know what day they were going to come, she was told that there was no schedule and that the team would get there when they did. Then he hung up abruptly. Today, my mother called to get an update on when someone would be coming to fix the room and was told that someone was already there on Friday. As we were not home on Friday (which we had told them), there was no way of us knowing that the team had been there. We received no call, no note, nothing to indicate that someone had come to our house and climbed on top of our roof. The man who my mother spoke with today was rude and condescending and essentially blamed my mother for not know that his team had already been to our house. We have absolutely no way of knowing that someone was actually here and no way of know that they actually fixed the problem this time. This company clearly does not care for the value of their product and does not care to put an ounce of effort into respecting their paying customers.

Worst service I ever had in my life! Save your money and go with someone else! I've been dealing…read morewith them since Sept of 2018. It's now May 2019 and my roof is still leaking. I hired them to come to fix a small leak in my roof. They never called to tell me when they would come and I repeatedly called them to come back to fix the issue. I'd randomly get phone calls back after weeks and then this recent time I've called them they never responded. I had to call another company come in to fix the roof and they told me that this company did such crappy work they didn't even need to do a water test to see where the leak was coming from.

Easy experience with these guys cleaning our gutters for the winter. We definitely will keep them…read morefor future use.

James was wonderful! will def use this company again! professional knowledgable he cleaned up and…read morehe's kind! what a great guy!

I have asked them to stop calling my number repeatedly. They call me at least once a week for the…read morelast 3 years. I do not own a home and I do not need siding. I do not need their services. but if I did I would never hire them because of how inconvenienced I've been over and over now.

I tried to make an appointment for a consultation and was refused an appointment unless my…read more"husband" was home. It's 2025! And women can't make a decision without their "husband" present?! These people should be embarrassed and should not be in business. What a disgusting and discriminatory business model.

I have used G&V (formally Parsons Roofing) a few times over the last 10 years. The last call was…read morefor a leak in my garage. The leak was diagnosed and repaired quickly. In addition, the men found siding and flashing that lifted and repaired that as well. The company is Reliable, knowledgeable and provided a fast response to prevent water damage. They are also Slate experts which is a more difficult repair.

Did an amazing job on my in laws roof 15 years ago when they were George Parsons roofing and still…read moremaintaining their great reputation with their new company. Needed them in a pinch and the response time was ridiculously good. Thanks again guys

I recently had my roof redone and my attic window replaced by JI Roofing and Exteriors Corp. The…read moreexperience was excellent from start to finish. Their communication was clear and consistent, the crew was professional and respectful, and the quality of the work is outstanding. Their pricing is fair and honest as well. I truly felt they cared about doing the job right. I highly recommend them for any roofing or exterior work.

Excellent from start to finish. Great workmanship, attitude, took there time to do right thingread more