Contacted KC Plumbing on 2/17/26. Was told they would call me on 21st or 22nd to arrange to come…read moreout. No call received so called again on the 26th. Left a message this time on voicemail. Again no return call! They may do great work but I'm sure I'll never know based on their lack of customer service!

Requested assistance with outside AC unit not kicking on when thermostat set to on, received…read moreimmediate response and answered all questions quickly and promptly. I received a same day appointment. Not only did our technician Caesar have the needed knowledge, tools/equipment but he provided exceptional customer service. He was very kind and truly professional. His quality work is evident by my running AC unit within the hour. I cannot give enough thanks to KC Plumbing Heating and AC for taking my needs seriously and addressing them rapidly! Appreciate you Caesar!

Friendly customer service; they return all calls promptly and explain fully the problems and issues…read morethat need to be addressed. They do all they can to help you. If they can't fix a problem, they will refer you to someone who can. I would definitely use again.

We recently had a mini split A/C and heating unit installed at Divine Decor and More by Rogers…read moreHeating and Air, and we could not be happier with the experience. From start to finish, their team was professional, knowledgeable, and courteous. The installation was done efficiently, and everything was explained clearly. Our new system works great and has already made a huge difference in the comfort of our business. We truly appreciate the quality workmanship and excellent customer service. It means a lot to support a dependable local business that takes pride in their work and cares about the community. If anyone in the South Boston area is looking for heating and air services, we highly recommend Rogers Heating and Air. Thank you again for taking such great care of us at Divine Decor and More! Brian Davis was the technician who performed the service and was very professional and polite. Rick Mann was the first technician and did an awesome job helping me get established.

I called Joey on a Thursday just before this July 4th weekend. Needless to say they were strapped…read morewith this heat wave and didn't have resources. I was in a significant bind with my family situation and their medical needs and Joey came through. He called a wonderful young man who was off at home and sent him to us. His name was Caleb. He worked for hours to correct the situation and restore water to the home. He threw himself right into the mud and muck and worked until it was done. Such a tremendous and positive attitude for a young man. It was refreshing. He needed a fitting and he called for reinforcement and another experienced plumber, David, dropped what he was doing and came out immediately to help resolve the issue. I cannot express my gratitude for their professionalism, competence, and caring. This is not something one finds very easily anymore. I cannot recommend them or their company enough. They were in a word exemplary. Thank you Joey, Caleb, and David, you represent the kind of values that make a company truly great!

Jared from this company assured me I was entitled to a 2k rebate at tax time...which turns out is…read moreNOT true. He sold me an 8k HVAC system assuring me I would essentially be getting it for 6k. He absolutely should NOT be making such blanket statements to all customers as not everyone is in the same boat financially. I had no reason to doubt his word, but ignorant he is. For all seniors...there are bad people in this world and unfortunately most prey on seniors. Never take anyone who wants to sell you something at their word. As the late Queen was so fond of saying..."recollections may vary"". I stand by my post as it is the truth.

From the owner: Hoffman Heating & Air provides air conditioning, heating, duct, ductless services, and 24-hour…read moreservice to the Chatham, VA area.

Jessie is a LIFE SAVER! I'm a realtor, so I have worked with many HVAC companies and I can…read moreconfidently say that Jessie is the best! His prices are excellent, he is knowledgeable and very trustworthy. Even my dad, who is a perfectionist and doesn't trust anyone, will only use Jessie and trusts him enough to leave him alone in his house. That speaks volumes about Jessie's character. He usually comes the same day or the next when I call him about an issue with my house or a client's house and I would say 50% of the time he fixes it the same day! SAVE HIS CONTACT because when it's a weekend and your HVAC goes out you don't want to have to call the big companies that work on weekends when you see what they charge and 9 times out of 10 they will need to come back and that means another service fee. Trust me, you will thank me :)

The only response I received after a detailed email regarding an installation estimate was this…read more By: Jessie T. Owner 8/3/2022 "Unable to service" That is all and verbatim.

This company has employees who don't listen, are rude and sarcastic…read more Would not ever call them again.

Buyers beware. Do your homework prior to making a purchase from this company. I happen to reside…read moreout of state and my elderly Mother was nearly taken advantage of. Thankfully, she communicated with me and my brother and I were able to save her thousands of dollars by purchasing her HVAC from a different company. I have a business partner that owns a heating and AC company so knew instantly their mark up was not reasonable. Everyone needs to make a profit and I want companies to be able to make a living; however, their business practices surrounding pricing is taking advantage of people.

I needed to move my equipment location. It was on the side and needed to be at the back of my…read morehouse. He did a great job moving it, very clean, and he charged me very well. I was hesitant to gettim him because of the price he charged me. I thought he wouldn't do a good job, but he surprised me. It was really nice work from the guy.

From the owner: Available now, call or email us to schedule your appointment. 434-688-5240…read morehvacpreciousair@gmail.com