We booked online from the States and specifically requested a double room. When we arrived (late, after a long day of driving), we checked in and grabbed our key, but got to our room to a king bed. They sent someone up to "change the beds around" which was just annoying after a long day. The king bed was two twins connected by a sheet. The bathroom was awful (negative stars) ... you couldn't take a shower without drenching the entire bathroom floor (and the carpet outside the bathroom). And the hair dryer was from 1940 and blew cold air. The highlight of the whole hotel- the Spa. It was 10 stars. But the rest of the experience was less than mediocre. Won't stay again. read more