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Recommended Reviews - Clayton's Carpets
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4 years ago
Bought two Buoyant Fairfield Sofas. Delivered November, now in May, they are a disgrace. Extreme pilling. They sent out a Homeserve guy..said he'd seen a few of these and I should have been advised of the pilling issue but it was not s manufacturing defect. Yes it was a sitting on the fabric defect. I didn't buy them to look at they are for sitting on..so right now I'm stuck with a badly pilling sofa. Buoyant said it's Clayton's problem, Clayton say Buoyant tested the fabric so it doesn't pill. So now I'm having to pay for independent testing from my own pocket. The sofa looks older than my old one I changed it for. It's so depressing and demoralising. They keep fobbing me off. Please do not trust these people they were lovely whenthey were taking my money..now theres a real issue , it's nothing to do with them When the Homeserve guy came out it was bad enough..now it's an absolute disgrace and it's 5 months old read more
12 years ago
Bought two sofas a chair and footstool on line from Claytons after searching local shops. Fantastic service and communication and they couldn't be beaten on price. Took delivery of my order this morning and I am very pleased that everything was well packed and arrived within the times specified . Would highly recommend using Claytons read more
18 years ago
This shop is located just off Tritton Road. It stocks all types of flooring, not only carpets as the name suggests but also vinyl and laminates as well as rugs. There is also a section selling curtains and blinds. A recent extension has added additional space which is used for the display of sofas. The staff are very friendly and helpful. read more
9 years ago
From the moment we chose our sofa in store to the day it was delivered, we were very impressed by the customer service at Clayton's. It's refreshing to find a retailer that still prides itself on good old-fashioned service with a smile. The sofa was exactly what we wanted, delivered earlier than expected by two very cheerful chaps and it was better value than many other well known retailers. We'll be back. read more
10 years ago
We used Claytons to fit a stair carpet, the salesman in the store was very helpful and knowledgeable in what we needed, The carpet fitter came and measured and sent it off to be edge bound, he came back and fitted it, to an excellent standard and was very courteous, We are over the moon with the finish product and would highly recommend them ;) Gaz read more
11 years ago
Have today taken delivery of a three piece suite from Clayton's. I took a risk ordering from this Company as I had never heard of them. I knew the suite I wanted, keyed in the make and Clayton's came up. Have never looked back, saved over £700. The suite was delivered earlier than estimated. Excellent service. Have never received furniture so well packaged, no room for any damage. The couriers were clean, polite and very helpful. They removed all packaging and disposed of it. Would recommend this Company to all family and friends and shall certainly purchase from them again. Thank you so much. read more
More info about Clayton's Carpets
Matilda Road
Tritton House
Lincoln LN6 7BN
United Kingdom
Directions
01522 510210
Call Now
Visit Website
http://www.claytonscarpets.co.uk
Outdoor Amenities
Does Clayton's Carpets have bike parking?
Yes, Clayton's Carpets has bike parking.
Does Clayton's Carpets have parking?
Yes, Clayton's Carpets has parking options.
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Hours
Why does Yelp recommend reviews?
6 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
15 years ago
I have just taken delivery of a G Plan Mistral recliner sofa and two power recliner chairs which I ordered over the internet from Claytons Carpets website, http://www.claytonscarpets.co.uk what a pleasant experience! The service I have recieved from Clayton's deserves recognition in this day and age. I had visited local furniture shops in Oxfordshire and they were very high pressure, and too expensive! We wanted to take our time and decide on such a big purchase. It was much nicer knowing what we wanted sitting at my computer in the comfort of my own home with a cuppa, making my mind up in my own time without the salesman breathing down my neck and I paid much less than I had been quoted at Furniture Village who were not particularly helpful either. I was sceptical about ordering a sofa online but needent have been.The whole process has been painless, so I'm now a converted online shopper! I couldn't decide between two colours so I first rang them and Simon in web sales sent me some samples. Decision made after a couple of days pondering, I ordered over the phone, they were helpful and friendly. After about three months I got a call from a lady called Jane to arrange delivery and told me they deliver to my area on a Tuesday, the delivery men were courteous and set the recliner up for me and took away all of the packaging, all in all a great job. I would have no hesitation in buying from Clayton's again. read more
15 years ago
I purchased a chair online, which had an estimated delivery date of 8 - 10 weeks. At week 12, I contacted the company to find out what the delay was. Simon, in web sales, was on leave the first time I called, I was promised a return call in two days time. One week later, after no response, I called again. He was not in on that day either, I was promised a call back which again did not happen. When I eventually spoke to web sales team I was informed that they would investigate the delay. It was also apparent that I should have received written confirmation of my order, they agreed to resend the documents although again they did not arrive. Three weeks passed, I contacted them again, when I was told that the chair was now ready for delivery, and that the planned delivery date was in three days time. The chair was delivered without further incident, around 17 weeks after the order was placed. I am aware that delays in supply are not the fault of Claytons. However, it was their responsibility to keep me informed of potential delays, return my calls as promised, and let me know that the chair was ready for delivery. I would not recommend this company to others for online purchases. read more
13 years ago
FANTASTIC PRICES BACKED UP BY WONDERFUL SERVICE!! I have recently taken delivery of a new G Plan suite from this supplier. The service from Clayton Carpets has been superb from start to finish I changed the order made by internet the following day by phone (great to have a readily available contact number on their web-site and a very helpful member of staff assisting with my requests!). The suite arrived ahead of schedule and we were not ready to receive it but once again Claytons came up trumps and agreed to store free of charge (it ended up for 2 months!). Delivery to Scotland was not a problem and the guys were on time (we were advised of the 3 hour delivery slot by email the previous evening) and they even assisted removing our old heavy suite into the garage for us. My only negative comments are 1. their trading name as they are not just a carpet retailer they offer very keenly priced suites and furniture too! 2. the do not have a store North O'the Border! I would recommend this firm to anyone without hesitation. read more
15 years ago
I must say that my experience of Claytons has been extrermely good.The price was very competitive which was the reason for initially putting my order with them. The service in particular from Simon Burt was also very good, he explained everything clearly and even had a little haggle on the delivery. The order and delivery came within the stated delivery times and the delivery driver unpacked and installed the furniture items where my wife wanted them, clearing up and taking away with them all the wrappings. I would certainly recommend Claytons and would definitely use again. read more
17 years ago
Very helpfull, shown respect by staff, spent time to discuss carpets with me. Fitters came on time and did a quick tidy profesional job. Have a good reputation, hence no negative reviews on internet. read more
12 years ago
Nice shop with lots of choice









