AWESOME cleaning service with great attention to detail! We use their service to clean and…read moremaintain the store and offices at our business, we are very pleased with the level of service. I would highly recommend this company for commercial or residential cleaning needs.

My neighborhood had Massey install new clay tile roofs on our homes several years ago. All of our…read moreowners were impressed with the professionalism of every worker as well as the quality of work and attention to detail. What became even more impressive over the next several years, was their responsive to any need we had for hurricane damage and errant golf ball damage. This is a company that consistently upholds their reputation and keeps its promises. Nancy Bouthilette

I wish there was a 0 star rating. Massey has had the direction from our Insurance company to…read moreconduct repairs to our home after Hurricane Milton since the week of Thanksgiving. The roof project began today, all other items are either still in planning or discovery. Their ability to work and plan in series appears to be limited. I strongly recommend against using them for medium sized (or larger) projects. They did fix one panel of torn screen on the pool cage (approx. 1.5 months to repair) The team on the roof conducting the physical repair appear competent and professional.

DO NOT HIRE THIS COMPANY!!! Jordan A. Thompson operates Jim Smith Plumbing as well as Jordan Andrew…read moreConstruction of Naples, FL. I hired Jim Smith Plumbing of Naples, FL and was dealt with in a most unprofessional and dishonest manner. I was charged $570 for replacement of 3 PEX joints that required 1.5 hours of actual work. The tech quoted me $219/ for the first hour + parts. When I called, Jordan A. Thompson was argumentative, belligerent, and HIGHLY UNPROFESSIONAL. If you GOOGLE Jim Smith Plumbing of Naples, FL and Jordan Andrew Construction of Naples, FL you will note that Jordan Thompson WRITES HIS OWN 5 STAR REVIEWS OF HIS OWN COMPANIES. Further, he MAY be associated with Erin Walsh, who ALSO WRITE 5 STAR REVIEWS of Jim Smith Plumbing, Jordan Andrew Construction, and A Bit of Everything of Naples, FL. Erin Walsh MAY be associated with A Bit of Everything of Naples, FL. UNPROFESSIONAL and UNETHICAL!!! Jordan Thompson gives Naples Contractors a BAD NAME!! If you need an honest plumber, I recommend Plumbing Nerds, Naples, FL (Note: I am NOT associated with Plumbing Nerds in ANY WAY). For THEIR HONEST 5 STAR REVIEWS, see Google!!

This business has unfortunately turned into the most unreliable plumbing service I've experienced…read moreanywhere. It is a total shame, as I probably spent nearly $4,000 in plumbing services with them, and I won't have my time treated with such disregard any longer. I am a part-time resident in Naples and about a year ago, I needed a water softener installed. I called them for an estimate, they gave me one, and I set up a day for them to come and install. On the day of the appt, I'm waiting all morning for them to come--no one shows. I call the office and they say that they can't come today because of an "emergency." Would have been nice to get a call from them to let me know. I reschedule for the next day, for the afternoon, and again--no show. I call the office and another "emergency" came up. At this point, my flight back home is the next day, I won't be back in town for months, and they offer to come out in the morning to install the water softener. I had to change my flight to the afternoon to make this work. Then when I needed a receipt for the water softener for the insurance claim, I had to follow-up with the owner's son (Jordan) for nearly 2 months to get the paperwork that was promised to me. After numerous calls and text messages not being returned, the owner's father (Don) finally got me the invoice I needed. This bad follow through should have been enough for me to think twice about using them again, but I did anyways because of the good initial impression this company made on me, and I decided to give them another chance because they're a family business. I now needed a cartridge and O-ring replaced on my shower because it was leaking and creating a mold issue since we were part-time residents. I also needed a faucet replaced in the kitchen. I made an appointment with the office and let them know A WEEK IN ADVANCE that I needed to have someone come to my home the following week by Thursday, since I was leaving town on Friday. I called the office probably 3 times to confirm and RE-confirm my appt given the track record of unreliability, and each time I called, I was assured that I would be taken care of on Thursday between 4pm-5pm. Thursday at 4:52pm comes around and I call the office to see if they were still coming, and the receptionist tells me that "we were still before 5pm." Really? So, she calls the plumber (Jordan, one of the owner's sons), and then she calls me back. She tells me that no one is coming out today because of an "emergency." What?!? So, she sees how upset I am based on the history of this company not valuing my time, and she tells me, "well that's how plumbing is" and that I was being "rude," when she kept talking over me and not listening, escalating the situation. I then ask for the owner (Don) to call me back. When he calls, I share with him how my time has been treated with total disregard, now a second time. After he listens, he says that this is peak season and "balls to the wall" so "things come up sometimes." I wasn't born yesterday--they've used this "emergency" card multiple times with me in the past. I have also used other plumbers in FL, and several other states, and have never experienced such unreliability this bad EVER from a plumber. Marco Plumbing (also doing business as Jim Smith Plumbing) has now once again put me in a bad situation because I have a flight the next morning that I cannot change. The owner begrudgingly offers to come out the next morning, but at this point I am really upset, and I need to leave for my flight at 9:10am. Zero trust at this point. I told him--straight up--that I was so hot about this inconvenience that I'm just thinking of writing reviews on Angie's List, Google, etc. about my awful experience. The owner then says that HE's getting mad because I was "threatening him" with the bad reviews. Sorry sir, not a "threat." It is what customers have at their disposal when they are treated well, or treated very poorly, as was the case here. When I first used them years ago to install an outside kitchen faucet, and several spigots, they (Richie, another son of the owner) earned a very good review from me when they were known as Jim Smith Plumbing. They have now fully earned this negative review for screwing me over again. I will never use this company again. Advice from a now former customer--don't take on more business than you can handle, because you end up treating customers very badly. Having appointments honored is the most basic expectation of a customer. We have other things in our lives needing attention besides waiting for a plumber to honor their appointment.

I can't say enough good things about Brad and his mold inspection services. Not only did he provide…read moreme with a very effective and informative evaluation of a condominium I was purchasing, he took the extra time to assist me with next steps in getting the issues resolved. He was great with recommending remediation companies and also explaining the process so I felt comfortable and safe purchasing my property! HIGHLY RECOMMEND!!

Absolutely recommend!!! needed service on a Saturday morning, he rearranged schedule to accommodate…read moremy situation. Anthony went above and beyond, including provinding me with recommendation, (AC professional). Honest, efficient, and AFFORDABLE !!

Your garage floor must be out of business although I receive emails saying they are not. I'm…read morereading some of the comments now and wish that I had prior to them doing our floor a few months ago. The coating is failing and the warranty means 0 to this company. After at least 20 calls, texts and messages nothing is being done. Nor Do I think anything will be done. It looks like were going to be out $2000.00+ and must hire someone else to fix it, What a shame they are not responsive. Don't hire them if you even ever hear from them.

This company did a fairly nice job laying my epoxy garage floor. I do have a quality issue which…read morehad arisen and for 3 months I have been contacting them to honor their guarantee and please fix the blisters that have appeared in the floor. They schedule appointment and don't show and then I get nothing but a run around. I have spoken to 3 different people there and they all say they want to me help me but that is as far as it goes. They're just waiting for me to throw up my hands and go away. Avoid this company.

Rain Control Aluminum was hired by latitude 26 Builders to install our gutters on our new residence…read moreunder construction. We called the company ourselves and were scheduled within days. They did a good job and picked up all the trash, etc. after completion. We would hire them again.

Undeniably a great company! Got a quote quickly in the very busy time, owners and staff are very…read morequick to respond, and to make sure that they were giving me high-quality aluminum gutters at my house. Also, gave me a very thorough job by making sure that they were matching the gutters appropriately when it came to color, extremely pleased with their product and outcome! Would recommend them without hesitation! And the price was great too!

This family company was started and behind the scenes run by the patriarch Mercilino. It is his…read morepride of workmanship that makes it all work. Their response to a gutter issue was immediately addressed and fixed. Best of all they are extremely competitive in price. This is a small business that comes highly recommended.

Terrible craftsman. Refused to return to fix after manufacturer of tiles told them it was installed…read moreincorrectly and not water tight. Bunches of bent and damaged tiles. They put a lien on my house . I had to hire an attorney to get them to come fix the roof. Look them up on YouTube and I am sure my video punch list will show up. Judge their quality yourself. $72k roof replacement.

Fantastic roofing company. Really took care of us after hurricane Milton. Mike Acklin took care…read moreof us right away. We called the morning after the hurricane and he was here in an hour! We had him install gutters on our house about a month prior so we already knew of his quality and customer service. While on-site we really discovered the extent of our roof damage. 40-50% of our shingles were gone. With more rain on the way, he had our roof covered within 24 hours. Prior to that he took dozens of pictures and even drone video of all of the damage for the insurance company. From there Mike and Captiva helped us through the difficult insurance process, but they made it a breeze for us. Mike was on-site every step of the way from the insurance adjuster, to negotiating with our insurance company, to final inspection. He even helped my wife take the groceries in one day...no joke. The finished product was more than we could have imagined. Huge upgrade from the builder grade crap Taylor Morrison installed. These guys are the professional league of roofing companies. I could not be more pleased with the entire process despite the situation. 11/10.